Blizzard announces automated account recovery form for hacked accounts

Reader Comments (Page 1 of 1)

9-22-2010 @ 6:01PM

Rimar said...

This week I got an email from Blizzard (legitimate) saying the password on my old account had been changed. This account has been non-paid for at least 3 months (without me even trying to log into it). I go to the account and yes - password is changed.

The account has an authenticator on it, my computer has no malware or viruses. Even my wife doesn't know the password. I did the automated recovery which worked fine. When I got back into the account only the password had been changed. The authenticator was still on the account.

My question is this - how was this account compromised?

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