I think what I took away from this interview was that he's a writer (duh) with only professional interest in Wow. He doesn't enjoy it as a game and as such doesn't see a problem with messing with the Lore a bit to write his books.

I'm not saying that necessarily reflects badly on him. Not everybody is into MMOs but players want a basic level of respect for the Lore and established characters. This interview still comes off to me that he only cares about his own characters and stories and not how they affect the lore as a whole and that is something that rubs a lot of people the wrong way.

I have nothing against something wanting to make a buck. Would it be better if his liked the game yes but honestly he has been writing in the warcraft Universe longer than there has been a World of Warcraft. If he seems a bit suck in his ways I have no real issue with it.

Addionally a MMO is a terrible way to tell a story, and I really don't see what he would get out of playing the game that he would get by geting a well written summory by Blizzard lore team of the storyline in Ashenvale or Teldrassil, that affect his story. Heck if he played like most people he wouldn't even read the quests. I'm sorry but its true. Part of me really wishes would make another warcraft RTS. Just looking at Starcraft II reminds me how well blizzard tells story in that format.

I'm not trying to say that playing the game would make him a better writer or that it would give him a better understanding of lore. Personally I read all the quests but I know what you mean about the average player skipping them.
What I meant to say was that his interest in Warcraft is business only. He seems to have no love for the warcraft world, it's established lore or characters, instead he's always creating and talking about his own characters. And while I agree, there is nothing wrong with wanting to make a living, I'd prefer an author who seems to actually enjoy the world and characters she is writing about (like Golden).