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11-15-2010 @ 1:50PM
We really do get a lot more information than we used to regarding bugs and fixes. While our comments in the forums were probably considered just as often it really feels like our feedback is actually on the radar because of Ghostcrawler and his comments. I think a lot of people have this attitude that Blizzard, or more often Activision, is this horrible monster out for our money. While I'm sure money is always a consideration, Blizzard does want the game to be entertaining. How could they not? It seems sometimes people take things far, far too personally. Each person is entitled to an opinion, each person should also keep in mind you are a single player in a very large sea, and one person's opinion does not necessarily reflect those of the population. Heck, even those forum polls with dozens of people agreeing may still only be a small, vocal majority.
11-16-2010 @ 2:03AM
I wish I could upvote this more.It honestly scares me the amount of knee-jerk reactions people dish out without thought to how their words sound.Sure, we can all get our tinfoil hats and chase after conspiracies regarding blizz always looking to milk the cash cow (sparkle ponies didn't help this) but since the beginning days of warcraft I and II, they have generally been about making games fun. The amount of feedback we get today is paramount to ye olde days of 'here comes the warrior/druid/rogue/insert random class here patch! Duck for cover or rejoice!'I mean honestly, I don't understand the amount of patience GC has considering he pretty much has to babysit all the forum babies all day, everyday...as long as he continues working for Blizzard. *shudders*
11-16-2010 @ 10:34AM
Agreed about the knee-jerk reactions and some of the over the top whining that GC has to deal with, but if you don't think the bottom line is money then you're fooling yourself.Unlike certain other MMO companies that I've had experience of *cough*SquareEnix*cough*, Blizzard have realised that listening to and having a good relationship with your customers keeps them being customers for longer. So when Blizzard fks something up, like hunters as they originally were after 4.0.1, you at least know that they will listen to constructive feedback and probably do something about it. It stops people rage-quitting the game when they know that Blizzard are aware of their problem.So yeah, the customer isn't always right, but sometimes they are and in those cases well run companies take notice and do something about it, because it means better profits for them in the long run.
11-16-2010 @ 5:32PM
It was never about Acti. Remember when GC was just about quitting because of all the rage? That was well before Acti merger.People were, and still are, douche. It's that simple.
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