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12-09-2010 @ 1:10PM
I'm not sure if it is something in the production line that has changed but I've recently made a purchase with them and they've been very helpful. I think they've tried very hard to do a better job in communication. :)People need to remember that these items, at least the bigger ones, are hand crafted AFTER order, so it does take longer than if it's an item they have in inventory and just need to send out. Your worry is understandable given your experience with them though Alan. :) I'm really looking foward to my Tankard of Terror. It'll make a rocking coffee mug at the office. XD
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