The Lawbringer: Net neutrality and MMOs

Everyone is talking about net neutrality these days, on each end of the spectrum. Regulation will fix it! Regulation won't fix it! The end of times! To be honest, content companies and internet service providers alike would like nothing more that to make their margins wider, and nothing will stand in the way of profit.
This week, I want to take a look at some of the potential issues and hypothetical situations that could come about as a result of an internet that lives under the watchful eye of a filter. Preferring some internet packets over another could one day be a huge problem for MMO creators, because so much of the business is dependent on your information getting from one place to another at a speedy clip. Yes, I am aware that ISPs already use deep packet inspection to make sure the internet works, period, but we're talking about a world where anything goes, where regulation lets internet service providers play their own game.
What is net neutrality, anyway?
The words net neutrality come up all the time, especially in the United States in the last few months as the Federal Communications Commission (FCC) moved to ban cable television and telephone providers from stopping access to websites favoring a competitor or places like Netflix. Net neutrality, as a phrase, is kind of terrible because it's fairly boring and take a little bit too much time to explain. Suffice it to say, net neutrality's main aim is that all packets are created equal -- internet traffic should be created equally. Then there are the separate classifications of net neutrality, some with quality of service provisions and blah blah blah. That's not our concern for this article. However, treating data equally is.
Remember last week?
We still haven't figured out or seen a fix for the issues that many Time Warner Cable, Brighthouse and some other service providers were having with World of Warcraft data being transmitted across their networks. For many people, this has been a huge inconvenience that has suspended their play, forced them out of raid nights, or generally made them upset at their play situation. We still don't know the reason behind the lag on these networks, but a lot of signs point to an issue on AT&T's level 3 jump on traceroutes. The interesting thing, however, is that I tried using Smoothping, a service that uses SSH tunneling to potentially give you better latency, and the problem cleared up, bypassing the deep packet inspection that was going on beforehand. The problem, however, still goes unfixed.

So let's get into the realm of the hypothetical because, frankly, I like this realm. Hypotheticals give us ways to explore potential issues. Here's the most grim I could imagine when it comes to MMOs.
World of Warcraft is owned and operated by Activision Blizzard, and for the most part runs pretty well on most networks. World of Warcraft is the biggest MMO in the United States, hands down, and most of the MMO traffic out there is probably associated with WoW. What happens then, if a cable provider like Comcast purchases a game company? More specifically, what happens if a provider like Comcast purchases a game company that specializes in MMOs?
In our grim hypothetical, we now have an internet service provider that owns a game company that wants to put out an MMO to rival World of Warcraft. To add as a disincentive to play World of Warcraft, Comcast inspects packets belonging to World of Warcraft and places them in a priority queue well below packets belonging to its own MMO, World of Comcast. If you, as a consumer, do not have much choice in internet service provider (many of us still don't), you get to deal with the unfortunate consequence of Comcast's lowering the priority of your data because it wants to sell a different service to you. The provider could always hide behind the veil of MMOs taking up too much bandwidth and the need for some kind of filter, but I think those concerns would fall on deaf ears.
As MMO gamers, we take up a lot less bandwidth than you think. Sure, it isn't negligible, but it is definitely not the highest in the business. We aren't the bandwidth hogs of the internet, that's for sure. But that's just one potential issue that could creep up. People were scared of what would happen when Comcast bought NBC -- a content provider purchasing a major content creator could spell doom and gloom for any other content creators on that distribution network. We still don't know the ramifications of such a deal, as everyone watches on as the rules and stipulations of the acquisition are hammered out.

The real purpose of writing about hypotheticals and net neutrality is that we want to be talking about the issues at stake and educating people around us. As gamers and people keen on these issues, we are in a unique place to be teachers in all of this. The internet is our thing. A lot of you reading this article right now probably grew up in a world where the internet has existed in its current form for your whole life. A lot of you who just read that last sentence now feel old. Don't! Feel happy and enlightened that the internet is in your lives better than ever. As a community of WoW players and MMO enthusiasts, we need to have these issues on our minds as the people in control make decisions that affect our lives. Sure, it's a video game and it's our hobby, but that doesn't make it any less part of our lives.
As I finish up writing this piece, the real drive behind it starts to seep out. For me, this is all about fear -- a very specific kind of fear. When all is said and done, my latency problems, along with those of thousands of others on the ISP networks most affected, are not about seeing WoW packets as P2P packets. I don't want to be a victim of a company telling me what I can and cannot do with my internet connection. Sure, charge me a tiered service for bandwidth speeds. I'm fine with paying a little bit more as long as the base bandwidth speed is something functional and usable. I'm afraid that my fears will come true, and one day we'll get the news that all that lag was due to WoW packets being prioritized incorrectly because of some vast traffic-shaping conspiracy. Sadly, the last thing I want is to be correct.
Filed under: Analysis / Opinion, The Lawbringer






Reader Comments (Page 1 of 4)
totemdeath Jan 14th 2011 4:08PM
Cant wait for World of Comcast, when we can do battle agianst their most feared enemy, the Time Warners
keybladerichie Jan 15th 2011 3:00PM
And the Time Warner sister, Dot!
Maevrim Jan 14th 2011 4:17PM
"A lot of you who just read that last sentence now feel old. "
Yup.
Xot Jan 14th 2011 6:19PM
yeah I feel old because before internet I did dial-up BBS. (How may of you did that? lol)
As an Amature Radio Op, I had my own BBS via Amature Radio on Shortwave and VHF.
Maevrim Jan 14th 2011 6:55PM
I did BBS. We used to download those high-tech freeware games that way. Remember direct-dialing someone's house so you could type to them in real time?
grp Jan 15th 2011 10:44AM
downloaded some of my earliest textbased porn on BBS's... good times...
)>
)>
heh
Poxus Jan 14th 2011 4:26PM
Level 3 itself is liable to be most of the issue in packet loss. I have ran across mutliple issues in video conferencing over IP where our system would die out at odd intervals only to find that the equipment and cards that Level 3 was using was bad and frying out when they normally should last years.
LsreiHaglund Jan 14th 2011 4:27PM
In before someone does the equivalent of screaming that net neutrality is the level of the Orcs cutting down and colonizing Ashenvale, infringing on Elune-given rights of the Elves to the freedom to not have anyone tread on them in the forest.
Avan Jan 14th 2011 4:34PM
When I need to explain net neutrality to people, I just point them to this video: http://www.youtube.com/watch?v=zASHI9qdB0U
PictoKong Jan 14th 2011 7:21PM
This video cleared up a lot of questions! thanks!
Shade Jan 14th 2011 4:37PM
..If the companies themselves don't do it, I still expect the various parental controls to be expanded and refined to allow parents to discriminate from their own end... heck, maybe this has happened already. I'm almost out of college, so that's no longer an issue for me.
Then again, looking to the future, various public facilities (schools, hotels, apartment buildings) run on wifi, which I assume they can restrict in the same fashion. I really don't know that much about internet service, other than it lets my computer talk to far away computers and servers, and that wifi is like using a walkie talkie, whereas LAN is like using a phone. (Dialup is like using morse code.)
...yes, I admit to having run a dungeon or two in the campus libraries. And maybe some dailies. And VoA. But I had an awkward space in my weekly schedule! Don't give me that look! I kept my laptop muted! ........
Hi, my name is Tom, and I have a gaming problem...
Necromann Jan 14th 2011 4:45PM
[everybody in unison] Hi Tom.
Hangk Jan 14th 2011 4:52PM
Uh...
WiFi is more like using a cordless phone rather than a land line. It uses radio rather than wire for transport between your PC and the local router/access point, but that's about the only difference. The underlying protocols are exactly the same above the physical link layer.
Anybody can restrict traffic through *their Internet endpoint* based on whatever criteria they want, and has always been able to. This is not what we're talking about when we refer to Net Neutrality. Parents can install porn-filtering software, your boss can install a firewall to prevent you from surfing at work, etc. That isn't new and it isn't objectionable (except to a few teens and employees).
What we're concerned about is what happens when the backbone provider -- the Internet itself, basically -- starts treating your data differently based on their own financial interests. "Sorry, you're trying to stream a movie from our competitor's streaming movie website, you get a crappy connection for the duration. Sorry, that online game is run by a competitor, you get ten-second latency. Sorry, you can only use our network to connect to our services or we make your life -- or at least your online experience -- miserable."
Shade Jan 14th 2011 5:33PM
Ahh, see, I don't even know that much! I thought I might be missing the point... I figured I was getting into too much of a tangent when I shifted the active party from the ISP to the customers, but I did it anyway
Nevertheless, can someone do an article about the internet? Might clear up some misconceptions about the nature of lag and the various "cure-alls" that are often prescribed for slow connections.
Seoh Jan 16th 2011 2:21PM
Just recently, my roommate broke some ribs, so I've been spending a lot of time sitting with her in hospital while she recovers. They advertise 'free wireless, prime connexion speeds!' With one caveat--it's horribly filtered, horrible in the sense of very restrictive and also hard-to-predict because it's so badly done. Most WoW-related sites are blocked--but this one isn't. LiveJournal and Dreamwidth are blocked for Social Media--but Facebook isn't. Google.com is blocked for Entertainment--but Youtube and the Entertainment Weekly pages aren't. The webpage of the city is blocked for 'Offensive Content,' but that of the state capital, many miles away, is not. Weather.com is blocked. It's...horrid. And Amazon.com isn't blocked, but Ebay is for Shopping. WTF?
Seoh
Xsinthis Jan 14th 2011 4:38PM
"A lot of you who just read that last sentence now feel old. "
We should feel young lol, I'm only 18 and grew up with the internet :S
alteffour Jan 14th 2011 4:57PM
Thats exactly what he's talking about.
Drakkenfyre Jan 14th 2011 5:53PM
Here's something that you should consider.
When I was in elementary school, computers were Apple II's, set up in a computer room, where the extent of use were word processing, and maybe popping in a floppy disk to play a simple game. This was when we didn't have hard drives in every computer. You had drive A:, and drive B:. You booted from one, ran programs from the other one. There was no public internet access in schools. In fact, very, very few people had internet access from home.
In middle school, internet access was a priviledge. A once-a-week (or whenever) treat, or if you needed to look info up on.
In high school, we had internet labs, and except for the kids in computer classes, you didn't have a computer to use all the time. Using the internet lab was still a priviledge.
Compare it to today, when you grew up with the internet. There was a time when you had two types of computers, those with internet access, and those without. Today you simply don't think of it in that terms anymore. One day, when you have kids, and they will probably have implantable systems from birth, you will get to say to them "I remember a time when I grew up with the internet", instead of having access to it from birth.
KaiouShen Jan 14th 2011 4:41PM
Perfect time to chime in with this http://www.savetheinternet.com
Join up, support and follow this movement.
CavalierX Jan 14th 2011 4:47PM
" I don't want to be a victim of a company telling me what I can and cannot do with my internet connection."
is it better to be a victim of a government telling me what I can and cannot do with my internet connection, then? I can switch service providers if I have to. I can't switch governments so easily.