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Reader Comments (Page 1 of 1)
1-21-2011 @ 1:36PM
tatsumasa said...
the reason the problem still exists is because the market still exists, and the market still exists to such a large degree because blizzard allows it. rather than punish people who clearly break rules by buying gold and then later have their accounts 'stolen' blizzard has adopted an approach that streamlines the recovery process. instead of saying sorry for you, hope you learned your lesson, they have invested time and resources into saying it's not your fault here's some gold and justice points.
blizzard enables the buyers and thus the sellers. the reason is apparent - if they let everyone who bought gold suffer the consequences of their unscrupulous actions, they'd lose a large chunk of their subscriptions. you can see their position on the whole gold farmer problem by looking at their solutions - a report spam feature that doesn't immediately kick someone offline and flag the account for investigation, it only puts that account on your temporary ignore list.
how could blizzard effectively cripple the gold selling market?
1) block gold selling website names from being typed in game. they did this one time before so i know they can. a gold spammer that can't type their website won't get many customers. and i realize they can type 'c@m' instead of 'com' but if '4wowgold' is blocked, it doesn't matter how they type the rest of it.
2) make report spam actually do something to the person spamming, not the people reporting. if blizzard made it so five spam reports in a ten second period kicked an account offline and flagged it for review, spammers would only get one message out per stolen account. flip side of that coin is people abusing the feature to kick people offline. it would take coordination of five (or however many) accounts to kick someone and if someone was found to have not deserved the kick, the kickers could get a ban. sure, it would piss off some griefers in the beginning, but in the end you will have much less spam.
3) make level ones not allowed to yell or talk on channels. time gold farmers (account thieves) have to spend leveling even one level is time they are spending not spamming their keylogger websites. flip side to that coin is making the game less social for level ones. i doubt blizzard will lose a whole lot of subscriptions if trying to yell at level one gives a message of 'you need to be level 2 to do that.' and really, any less yelling is a good thing. people who want to buy your crap are on trade channel. people who want to answer your questions are on general channel. yelling only pisses off the people who don't want to do either and have left those channels.
4) quit giving people who have had their crap taken back their crap. someone files a report for having been robbed. blizzard checks the logs and sees that the person received 10k gold two days before from unknown, well wtf do you think happened? don't give them back their crap. tell them they are lucky to not be getting permanently banned for violating the tos by allowing someone other than them to access their account. i know blizzard would lose a few subscriptions over that one though. and that is the reason it will never happen.
Reply
1-21-2011 @ 1:55PM
Drakkenfyre said...
Obviously you didn't know about the people who were getting banned for "gold buying" when they didn't.
Back during Burning Crusade, there were some people who were banned for transferring large amounts of gold, 5000g and up, between characters and account. There were some who were even banned for giving it to a friend to buy Epic flying.
They were legit because they came to the Customer Service forum, complained about the ban, said they had never bought gold, and was simply transferring gold between accounts or gifting it to friends, and a CM checked, confirmed it wasn't bought, and they were unbanned.
I don't know if the gold buying banning is quite as reactive now, but they would ban you even if they SUSPECTED gold buying.
Also, I do wonder why don't they censor out gold seller addresses. There is one very well known one that we all know who's name still isn't censored, and I wonder why. I am so sick of seeing it.
1-21-2011 @ 1:53PM
Craig Knighton said...
A lot of people get their accounts compromised without ever buying gold, or going near to gold selling sites or even 'dodgy' websites. There are lots of legitimate sites that have had their adverts poisoned to load malware onto visitors machines. Banning them is a little extreme don't you think?
The gold spam in chat is blocked to a degree, but there are limits to what Blizzard would filter. It's so cheap to buy domain names, that gold selling websites would buy names with more common words, and then we'd be trying to chat and have their own words censored due to unfortunately saying a word matching a gold selling website.
Gold farmers don't hack or steal - they farm the gold, hence the name. Criminals using malware steal accounts and gold, and then sell it on to the gold selling sites.
There are two ways to stop it
1 - don't make gold worth much. If there's nothing to buy, then there's no reason to buy gold. Of course this will kill professions etc.
2 - Blizzard sell it themselves for a low sum, and allow players to sell their excess gold back, in exchange for game time.
The first won't happen, and I would have said once that neither would number 2, but having seen Blizzard sell pets and mounts, it wouldn't actually surprise me to see them selling gold.
1-21-2011 @ 1:59PM
Kevin Fitzgerald said...
No offense, but I believe those are some terrible ideas. As long as you can't hear the spammer, then your experience isn't harmed. Let Blizzard worry about the farmers, and you just play the game.
Allowing players the authority abuse your hypothetical kick system gives players the right to sue Blizzard. They pay their monthly dues for access, and allowing players to deny them access is a very poor and potentially illegal decision.
The purpose of a business is to make a profit. If Blizzard banned every account, or refused to return gear and gold to every account that purchased gold, players would quit. Guilds would lose contributors, and raid scheduled would be messed up. Blizzard doesn't want to upset the community because it lowers the quality of the experience.
Gold farmers hurt WoW. They probably drive 1/1000 WoW players from playing. But if Blizzard took action against anyone that bought gold, it would probably drive away 1/100 WoW players.
1-21-2011 @ 2:08PM
naughtyzoot said...
Only problem with #3 is you basically hit level 2 now by traveling from the starting area to a major town to access /2-Trade :/
1-21-2011 @ 2:34PM
Drakkenfyre said...
I missed the part about level 2's.
I absolutely hate it when someone makes a "minimum level to enter cities/talk in Trade" suggestions.
One of the methods companies use to gain gold is to bot. Those bots can automate leveling. Let's put 2 and 2 together, shall we?
The gold farmers use those bots to level, then spam anyway.
Net result? Absolutely no !@#$ing change.
And it wouldn't matter anyway. The accounts they use to spam on are usually compromised accounts. They will have a character above level 2 anyway.
1-21-2011 @ 2:34PM
tatsumasa said...
@craig http://wow.joystiq.com/2010/06/29/the-lawbringer-why-youll-never-buy-gold-from-blizzard/
@kevin
actually you don't pay for access. read the eula and tos. you're paying to use blizzard's toys when they say you can. i'm pretty sure there was a lawbringer about that too but i can't remember. blizzard can let you play as much or little as they want and you can't sue anyone.
1-21-2011 @ 3:26PM
Kevin Fitzgerald said...
Tatsumasa, you're in correct. However, when it is players that are denying your access, that's a different story. It's like if you went to see a movie. Management could ask you to leave for any reason. However, if a patron forced you to leave, and management didn't reimberse you, that's where you could take legal action via consumer protection laws.
1-21-2011 @ 3:28PM
Kevin Fitzgerald said...
Gah! I meant, "you are correct".
1-21-2011 @ 3:35PM
tatsumasa said...
@kevin
alright, i can see the legal issues there. so maybe if someone is reported for x number of spams in a given time frame make that person not able to talk then. it isn't enough that i don't have to hear it because there's still more people out there waiting to be tempted to buy and have their accounts stolen so they can then be used to spam some more.
when a person comes in to work and discovers they're sick, they need to go home to keep from getting everyone else sick, not me go home so i don't get sick. i'm already not buying gold. it's the people who could that need to not have it thrown in their face.
1-21-2011 @ 3:47PM
Kevin Fitzgerald said...
Tat, if that's how you feel, I'll respect that. I'll only say that logisitically, that would be a nightmare for Blizzard to have to deal with rampant abuse. Blizzard is (and should be) more concerned with player experience than they are with gold buying.
It's easier for them to give the players the ability to tune out gold spammer if they player chooses to do so. Then at their own leisure, investigate the gold spammer and takes actions from there. It would be multiplicatively more challenging to deal with players kicking people out of WoW for fun, and having to take disciplinary action against them.
1-21-2011 @ 6:59PM
Ez said...
@ tatsumasa: Well if it ever happens to you, then maybe Blizz will take your advice and wipe you out. You have to realize many people who get hacked are not buying gold. They can hack thru uploaders or even if you just unwittingly visit a website and your IS is lousy. A kid exploring the internet is very vulnerable, and loads of victims are kids.
I wish they would try blocking the gold spam. Maybe put a BadBoy on each server.
1-22-2011 @ 3:36AM
Rimar said...
@Drakkenfyre
A week ago in the Ashen Lake area of Mount Hyjal where the flame mobs pat, I saw 2 bots going about their routine of killing and skinning. They would even detect someon killining near them and run and skin your kill too. (my toon is a skinner and had to learn to be quick skinning his kills as they got one of mine).
I tried talking to one (the other was an ally) and he was unresponsive in any way. So I watched these two for quite a while and eventaully one's bags got full so when he killed he'd pause, couldn't skin, then move on. Between the two of them they had dead mobs strewn everywhere. They did that for an hour and then suddenly they both left the area.
When they came back, apparently their bags were empty because they resumed their original pats. The one I had attempted tp whisper to was still unresponsive.
So I filed a GM ticket on them both.