"The Exalted" title requirement change reverted

Right now, the devs are unsure as to whether the change can be applied with a hotfix, but they're going to attempt one and see if it sticks. If a patch is necessary, they'll let us know. There's some additional interesting information in the blue post, including the technical reasons why Blizzard couldn't grandfather the title to those who achieved it prior to 4.0.6. Full text is after the cut.
Recently we changed 'the Exalted' title to require 50 exalted titles up from 40, which meant those that had achieved it were now asked to get 10 more reputations to gain the title back. We felt this kept the title as a difficult reward given the additional reputations introduced with Cataclysm, and also avoided the problem of achievement inflation as the game continues to grow, devaluing the reward.
We didn't let people know beforehand that we were making this change. A pretty cut and dry error on our part. We take full responsibility for not communicating the change properly, and apologize for the frustration it added to the situation. Unfortunately, that frustration in some people's cases went to an extreme. Over the past couple days we've handed out innumerable suspensions to people who were unable to stay within the forum code of conduct while posting about this change. We of course understand passions can run hot, but some of the violations were extreme enough to remove people's posting privileges permanently. It's unfortunate because rational, calm, and constructive posting is the type of feedback that's taken, discussed, and can help encourage real change. For those that were able to adhere to those posting ideals, we truly thank you for your efforts in keeping your cool.
We took your constructive posts and points, and after discussing the change for quite a while with the designers, the decision has been made to move 'the Exalted' title back to require 40 exalted reputations. We're going to attempt this change with a hotfix, but are unsure at this time if it will be able to be applied through a hotfix. It's possible that a client patch will be required. (We'll let you know if it does.)
The 45 and 50 exalted reputation achievements will continue to exist, but for the time being won't provide anything beyond achievement points. As some have questioned why the title isn't grandfathered like 'the Loremaster' or 'the Explorer' titles, these function differently mechanically. While their requirements have changed, the actual achievement is the same. There's no tech currently that allows us to give a title for an achievement and then move that title to a different achievement altogether and have people keep them. We are however working on such a technology that will allow players to keep items or titles associated with achievements even if we decide to change that criteria. So, say if we eventually decide to move 'the Exalted' title to an achievement which requires 60 reputations in the next expansion (just as an example), players who already earned the title at 40 reputations will get to keep the title when the criteria changes. This technology would allow us to let players keep titles or items they've already earned, while ensuring we don't get stuck in a position where we have to continually generate new rewards just so those who earned them originally don't lose them.
Thanks again for your feedback.
We didn't let people know beforehand that we were making this change. A pretty cut and dry error on our part. We take full responsibility for not communicating the change properly, and apologize for the frustration it added to the situation. Unfortunately, that frustration in some people's cases went to an extreme. Over the past couple days we've handed out innumerable suspensions to people who were unable to stay within the forum code of conduct while posting about this change. We of course understand passions can run hot, but some of the violations were extreme enough to remove people's posting privileges permanently. It's unfortunate because rational, calm, and constructive posting is the type of feedback that's taken, discussed, and can help encourage real change. For those that were able to adhere to those posting ideals, we truly thank you for your efforts in keeping your cool.
We took your constructive posts and points, and after discussing the change for quite a while with the designers, the decision has been made to move 'the Exalted' title back to require 40 exalted reputations. We're going to attempt this change with a hotfix, but are unsure at this time if it will be able to be applied through a hotfix. It's possible that a client patch will be required. (We'll let you know if it does.)
The 45 and 50 exalted reputation achievements will continue to exist, but for the time being won't provide anything beyond achievement points. As some have questioned why the title isn't grandfathered like 'the Loremaster' or 'the Explorer' titles, these function differently mechanically. While their requirements have changed, the actual achievement is the same. There's no tech currently that allows us to give a title for an achievement and then move that title to a different achievement altogether and have people keep them. We are however working on such a technology that will allow players to keep items or titles associated with achievements even if we decide to change that criteria. So, say if we eventually decide to move 'the Exalted' title to an achievement which requires 60 reputations in the next expansion (just as an example), players who already earned the title at 40 reputations will get to keep the title when the criteria changes. This technology would allow us to let players keep titles or items they've already earned, while ensuring we don't get stuck in a position where we have to continually generate new rewards just so those who earned them originally don't lose them.
Thanks again for your feedback.
World of Warcraft: Cataclysm has destroyed Azeroth as we know it; nothing is the same! In WoW Insider's Guide to Cataclysm, you can find out everything you need to know about WoW's third expansion, from leveling up a new goblin or worgen to breaking news and strategies on endgame play.Filed under: News items






Reader Comments (Page 1 of 7)
Sleutel Feb 12th 2011 12:24AM
Nice to know they're listening, even if the initial response was "Too bad, we don't care if you don't like it."
matthewggrammer Feb 12th 2011 12:29AM
But ... it's their game.
ZodiacDragons Feb 12th 2011 12:35AM
Ya really. i was surprised by the last blue post in there way of dealing with the title removement. Dont have that particular title myself but if they had removed Loremaster from me with the quest resets for cata, i would be pretty pissed too. But glad they are fixing it for everyone.
Sleutel Feb 12th 2011 12:49AM
@matthew:
It's their game... But it's also a business. And if they were to turn this precedent (removing earned achievements with no warning) into a habit, they'd be liable to start losing customers.
Shadda Feb 12th 2011 1:29AM
Missed getting Loremaster pre-Cata by 30 quests or so because I didn't realise the title requirements were being changed (as if I needed another reason to hate Blade's Edge Mountains). It's annoying to be caught unaware for sure, but not the end of the world.
Sleutel Feb 12th 2011 1:52AM
@Shadda:
Not remotely comparable.
1.) It was widely advertised that the requirements for Loremaster were changing.
2.) People who had previously earned the title didn't have it removed when the requirements were updated.
People wouldn't be complaining about the Exalted change if it had been announced and those who'd already earned it had their titles grandfathered in.
Zanathos Feb 12th 2011 3:06AM
Well, that's on you then, isn't is Shadda? You didn't get around to getting the achievement, the requirements changed, and you got set back.
On the other hand, you're talking about people who set their sights on a goal, reached it, and then got it taken away through not fault of their own. Not really comparable.
The type of person who likes getting achievements is probably not going to like having them taken back, so it's not surprising there was such an uproar.
Noyou Feb 12th 2011 10:43AM
You know I'm glad they reversed their decision but I am not buying the whole technical aspect excuse. they flat out said they wanted it to mean more. So which is it? It was technically harder to grandfather or you wanted it to mean more? Yeah nice try to cover it up. Happy for the people who lost their acheives but still sad it had to come to what it did to get it back. And to all those QQing about the QQ well you can QQ yourself silly. It will be the only action you will be getting this weekend. :p
Noyou!
relmatos Feb 12th 2011 9:21AM
Guess that wasting a GM's time for over half an hour in game paid up :P
Really dont understand why Blizzard decided to remove the title in the first place when they've never done something similar in the past.
If only they'd revert their stupid idea of removing ZG.
Sleutel Feb 12th 2011 10:24AM
@relmatos:
Actually, this reversion update gives us a pretty big hint as to why they did: they wanted to keep the achievement relevant and challenging (like Loremaster and Explorer), but because the coding was completely different, there was no existing way to keep the title for the people who'd already earned it.
Their main error was in making the decision privately and then not communicating it before it went live. If they'd actually polled the community, I wouldn't be surprised if some people--maybe even a majority--might have actually rather pushed the requirement to 50 and had to re-grind than keep it at 40, which is currently much easier to obtain than it was in Wrath.
relmatos Feb 12th 2011 12:15PM
If the problem was that, they'd have easily added a temporary title to one of the achievements until they could fix it.
And I agree. This wouldnt have happened if they took the time to listen to the community instead of surprising us with it and dismissing our complaints.
Zanathos Feb 12th 2011 2:46PM
"It was technically harder to grandfather or you wanted it to mean more?"
Is there a reason it can't be both? Technical limitations inform design choices. If their choice was between making a new "Exalteder" title or moving the old one, it's not to hard to see why they thought moving the Exalted would be the best way to preserve the feeling of the title. Not everything is a conspiracy.
Skarn Feb 12th 2011 3:13PM
"You know I'm glad they reversed their decision but I am not buying the whole technical aspect excuse. they flat out said they wanted it to mean more. So which is it? It was technically harder to grandfather or you wanted it to mean more? Yeah nice try to cover it up."
Cover WHAT up? What are you talking about?
Blizzard still wants the title to represent a significant accomplishment. They haven't changed their opinion on this. They also clearly have decided that taking the title away without at least announcing it was a bad idea. You can expect that sometime in the future they'll still move the title to the 50 reps mark.
In the meantime, the way the current tech works is that the titles are linked to the achievements. You must have an achievement to have a title. When it was moved off the 40 reps achievement, everyone lost it. Blizzard is putting it back on the 40 reps achievement so people get it back. It IS a technical problem. That problem has not yet been solved, so they are working on it. It IS harder to grandfather it in, impossible in fact with the current set-up of the software.
Yes, Blizzard wants it to mean more. Yes, they don't have the tech to support moving the title without removing it too. These are not exclusive. For now, the title is awarded at 40 reps even to anyone who hits 40 reps tomorrow. So what's your problem again?
gamerunknown Feb 12th 2011 11:28PM
"precedent"?
Flawless victor.
Cap Feb 12th 2011 12:30AM
Awesome! Now can I has my "Keymaster" acheesement back, too?
ToyChristopher Feb 12th 2011 12:47AM
Yeah! I want keymaster back. I liked that achievement.
It's still distressing to me that they ever thought it would be okay to just remove something people worked for, just because it would be more work to fix it properly. I didn't think the "when it's done" philosophy involved cutting corners.
Darthregis Feb 12th 2011 1:09AM
If only they had a matching "Gatekeeper" achievement...
alpha5099 Feb 12th 2011 3:02AM
I was annoyed by that too, particularly as I specifically went out of my way right before the pre-release patch to get that achievement done. I knew that The Keymaster was either changing or being removed, but I figured it'd end up being a Feat of Strength. For some reason, they just outright removed it. I don't think any other achievement got that treatment; every other removed achievement became a FoS.
Vaeku Feb 12th 2011 6:19AM
"It's still distressing to me that they ever thought it would be okay to just remove something people worked for, just because it would be more work to fix it properly."
More work? They said that right now they don't have the tech to even do it. Big difference.
Rainkeltoia Feb 12th 2011 7:07AM
yeah still waiting on that, apparently we didn't have enough people getting forum banned over it for it to be a concern of theirs.