Gold Capped: Improving the default auction house interface

The default interface for the auction house could use some loving. It's an essential part of players' gaming experience, and whether they use it or not, its design has an effect on them. We've seen many examples of Blizzard designing parts of their UI to include features provided by addons that had become so prevalent that everyone had to run them. For example, threat didn't always show up on the default frames -- back in my day, we had to run Omen to avoid pulling aggro from the tank.
It's important to recognize that not every valuable interface tweak belongs in the basic WoW UI, though. If it's a feature that's only used by a small segment of players or is unnecessarily complex, it's probably best off in an addon. You won't see me advocating that the base AH UI keep historic pricing numbers, for example. It is, though, a travesty that you have to page through hundreds of pages of single auctions to get to the lower priced stacks.
Fix the damn vending machine
The single most important part of the AH that needs looking at is the way it displays and sorts auctions when someone is looking to buy. This part of the game touches everyone in some way. Even people who do their best to avoid any interaction with the economy are going to need to buy things once in a while. In fact, the AH's vending machine role is, in my opinion, it's most important function.
Problems:
- No intelligent sorting possible
- Each auction takes up a whole line, and the lines are too large
- No saved searches
- Default categories are unintuitive
- Filtering is borderline useless
- Can't search for exact item names
The solution would be to take the best parts of the addons that people use and integrate their features. For example: Auctionator groups up all batches of auctions that have the same stack size and price into one single line. It also lets you create lists of saved searches.
My ideal default auction house interface would have a simple interface: the categories would be replaced with well thought out pre-set default lists based on aggregated search data, and the method to change these saved searches would be obvious and intuitive. Searching for the name of, for example, an uncut gem wouldn't display every single cut in the AH unless you checked some option box, and if you wanted to filter down your results, you'd have the ability to do that. Your search results would never be 15 pages, because all the identical auctions would be grouped together. And if someone decided to be annoying and list hundreds of slightly differently priced auctions, you'd be able to filter out all auctions from a specific seller. Sorting would default to unit price.
Retail or wholesale?
The above changes would go a long way toward making your average player waste less time cursing at the auction house, but there is another change could make buying less frustrating for the 20% of us profession jockeys who are probably responsible for 80% of the gold gathers collect. We would really like to be able to leave money on the AH for goods so if some insomniac Californian posts a bunch of farmed goods at some ungodly hour, we'd have a fair chance at it. The way it works now is that the first of us to log in and see it will have the price advantage, and be able to sell crafted goods at higher margins. This leads to the competitive edge being more about who has more time to kill than who is more efficient.
Imagine if a miner could stumble into the Stormwind auction house, and before deciding whether to try and list their 70 stacks of Thorium Ore, see that some jewelcrafter who prospects the stuff has loaded the wholesale section with a open offer for 50 stacks at 20g a stack. Instead of risking listing his ore on the AH and maybe have some of it come back unsold (with all the annoyance and lost money that entails), the miner could simply fill the existing order and collect his money right away.
The jewelcrafter in the above example would probably have to make some decisions about how much they're willing to commit and at what price. I can say right now that when it came to Cataclysm ores, I'd probably have no less than 5 offers up per type of ore at the same time: the cheaper the ore comes, the more I'm willing to buy. This feature could also be a real boon for the rare stuff that people don't realize the value of. If a new player leveling their first character happens to loot a Essence of Air, not knowing how much it can be worth in the hands of a BoA enchant scroll maker, they might list it for much less than they could have. Here you have potential profits moving from the person who actually looted something to a speculator or broker whose only contribution to the market is knowing when something is overpriced.
The custom UI advantage
What we have in this game is unique: WoW has one of the largest virtual economies in the world. It's not the central purpose of the game (any more than achievements or mount collecting is), but it is, in my opinion, the most interesting part. I've learned more about practical economics and business playing this than I did in years of economics class and working the day job in meatspace.
Right now, all the cards are in the hands of people with custom user interfaces. A few small changes are all that are needed to even the playing field, and allow everyone to interact with the market without getting hung up over details like addons.
Filed under: Analysis / Opinion, Economy, Add-Ons, Gold Capped






Reader Comments (Page 1 of 3)
The Dewd Mar 24th 2011 1:15PM
I hate the lack of exact item searches. I want to be able to search for "silk cloth" and not find both cloth and bolts. Even an internet-style "silk cloth -bolt" would be fine with me.
Aykwa Mar 24th 2011 4:21PM
It could be even easier if they just added something that Excel has used for many years as an option in their find and replace function: Match Entire Cell Contents. This excludes case, but only returns items with exactly what you type in, not just partial matches. Would be an easy check box to add to the interface and an easy bit of code to add to the AH functionality.
As for the "Retail or Wholesale?" section, I wholeheartedly agree. But I don't think we'd even need to have separate sections, as some have suggested. This morning when I traded some stocks and options, there was a bid price and an ask price for each security that I traded. What we have now on the AH is basically just the ask price side of it. Supply side only. But if we added the demand side of it, the bid price, it could have exactly the same functionality described by the author, all on the same line we currently use, without having any additional screens or sections. It is a bit confusing since right now you can also bid on an auction, which is a conflict in terminology. But terminologies can be adjusted easily enough, and then people can put in true bids for items, even if none of that item currently reside on the AH, leaving that amount of gold in the AH for as long as they wish to leave it.
I also wouldn't mind the ability to easily change my asking price (currently the buy out price) for a small fee.
Amaxe Mar 25th 2011 10:08AM
AuctionLite has a tab where you can search for items to buy (separate from the Browse tab).
If I ask for "Silk Cloth" it will search for listings under the title and show the options with that name in the title.
Choosing Silk Cloth from that list will allow you to get only pieces of silk cloth, organized by price per item.
Bapo Mar 24th 2011 1:26PM
I guess I'm confused with two of the things you listed for problems
# Default categories are unintuitive - -Most- of it is pretty straightforward
# Can't search for exact item names
Because you can search for exact item names (if it's a green or blue item with "of the monkey" or types like that, just search for the base item, even with gems and stuff you can.
4 of the problems I agree with though
Bapo Mar 24th 2011 1:26PM
durp, I just realized I forgot about cloth -_-
ResumeMan Mar 24th 2011 1:31PM
And gems. Looking to buy, say, Inferno Rubies to cut is a big pain when the uncut gems are all mixed in with the cut ones.
KPB Mar 24th 2011 1:32PM
He's talking about exact match only. Cloth vs cloth bolts. Cut vs uncut gems etc. The problem is the entire name of something is contained in the name of other things you are searching for and they are in the same category you can't void it at all.
Alex Mar 24th 2011 1:52PM
I find that Auctionator handles this problem quite well.
You search for "inferno ruby" and it first lists all search results that match that search. So you'll see "Inferno Ruby", "Delicate Inferno Ruby", "Bold Inferno Ruby", etc. Then you click which one you really wanted to search for. So if you only want the uncut gems, just click on plain "Inferno Ruby". It will then only list those gems, sorted in order of buyout price.
This feature is also useful if you're not sure what gem you want for a slot. Say you want a purple gem, just search for "demonseye". It will then list all available cuts of Demonseye in the first search. You can hover over each to see what bonuses come from each cut. It also lists the lowest price available at this point if you want to factor that into your gem purchase decision. Then just click the cut you want and you'll only see a list of prices for that specific cut.
kobelayton Mar 24th 2011 1:53PM
I'd like to buy 3 Jasper for my JC daily, not a forceful, jagged, lightning, nimble, piercing, puissant, regal, sensei's, steady, or zen jasper.
personally, as it has been mentioned on this site numerous times, Auctionator is probably the best AH addon for the masses. It does most all of what we talk about here, it's very lightweight, and its minimalistic interface makes it easy to approach. If you are casual about the AH, this addon will make you 10x what you would have, and save you that much or more as well simply because of it's ability to search and sort the way you want to buy/sell - by price.
Rylka Mar 24th 2011 2:00PM
Try wading through the avalanche of Embersilk Cloth when you want just plain old Silk Cloth with the in-game AH menus. At this point in the expansion I am sometimes forced to click through 10-15+ pages before I can get to what I am looking for.
At least they are color coded. I can just keep hitting the button until I see some pink on the screen. :)
KPB Mar 24th 2011 1:30PM
It's rather ironic that the Remote Auction house app for smart phones is much better than the in game interface. It has much better searching and filtering capabilities. I've even found my self using it when logged into at my computer because of that. Don't pay monthly for it so can't buy or sell anything that way but can still search with it.
MsMoo Mar 24th 2011 1:32PM
I like the idea of a wholesale section, that would be very nice rather then spamming trade with "wtb tons of cata herbs pst w/ price" I also would like having it sort by single items or stacks, I do hate the hundreds of individually listed items, a seller filter would be epic, because that above stated guy who listed hundreds of the same item individually, possibly for the luls, Yeah... Hes not getting my gold. Ever.
All in all some good ideas :)
Yobari Mar 24th 2011 1:34PM
The ability to place buy orders on the auction house would be amazing but I doubt we'll see it unless they completely revamp the system. That's actually one of the things EVE Online did well with it's economy.
As for historic prices, I think it would actually benefit even casual players. It would make the market a bit more fair for those who are currently clueless about the price they should expect to pay or ask for a certain item. It wouldn't completely eliminate good deals on the auction house as there's always room for undercutting and price wars.
wutsconflag Mar 24th 2011 6:40PM
Buy Orders?
WANT!
WANTNOW!!
Akat Mar 24th 2011 1:36PM
The idea of having open offers available for anyone to view would be absolutely wonderful. Perhaps the system could be broadened even more where you could make an open offer for, say, any green items below a certain ilvl. That would be a game changer for any enchanters looking to level their profession. It seems much better than having to make offers through trade chat and hoping that you can hook up with someone that will send you stuff COD at a reasonable price.
John Mar 24th 2011 1:38PM
Don't call it a wholesale section - sounds too much like Costco or BJ's.
Call it the Azeroth Commodities Exchange - that conjures visions of a crowd of Goblins wearing funny vests holding cellphones to their ears and waving notebooks & pens around frantically.
Shoryl Mar 24th 2011 2:05PM
That would be fabulous.
I'd also love to be able to filter a list by a price-per-item. I play the market casually, so being able to toss in a pricing filter would be awesome.
And being able to put in a bid-cap for items that have no sell-out price would be great as well, and I think it would benefit both buyers and sellers: The AH could take the gold for the cap amount from the player at the time they place their bid, then return the 'unused' portion in the same mail that provides the goods. (Or return the total sum when their cap is outbid)
Z Mar 24th 2011 2:24PM
That wouldn't be fabulous, it would be ACE
MoonlightDeviant Mar 24th 2011 1:40PM
Being able to narrow down by a stat is something I am really waiting for. Playing classes like a Resto Shaman, having to weed through hundreds of Hunter-esk items...
Agi, Agi, Int, Agi, Int, Agi, Agi, Agi, oh, there's one with Spirit!
Akat Mar 24th 2011 2:13PM
Sorting by stat would be super helpful, not only for finding but also for pricing items too.