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3-25-2011 @ 3:37AM
My complaint isn't about the quality of the publication. The one issue that I actually received was breathtaking, full of beautiful content and information. I am a true WoW fan and I was looking forward to this magazine since they announced it. However, not even the CS department they have set up seems to care that people aren't getting what they paid for! Nor are they responding to requests for refunds or escalations. It's just very frustrating, and I'm at the point where I will post my frustrations anywhere hoping someone can help me with my subscription. I (and I'm sure many other people) don't know where to turn at this point. :\/sadpanda
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