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3-25-2011 @ 3:23PM
I have a question for The Lawbringer:My fiance passed away last year after a long terminal illness. Her and I met in-game several years ago and were together for 2 1/2 years, with her passing away about a month away from our wedding. It was her intention to leave me her account since it was where we met, got to know each other, and fell in love. Since then, a family member had taken control of the account, but has since abandoned it. I'm already assuming there's no way for Blizz to recognize her intentions at this time, but there's a chance that her account might be named in her will to be read in a couple months (contract obligations postponed that). My question...if she named me in her will to take the account, is that enough for Blizz to name me it's new owner?
3-25-2011 @ 3:45PM
As far as I'm aware it is against Blizzard's TOS and EULA to give away or even let another person use your account. Technically, per the rules, she wasn't allowed to give you her account. I doubt they have an official policy on inheritance of an account based on a will. Whether or not their support service team will make an exception considering the gravity of the case is probably up in the air though.
3-25-2011 @ 5:04PM
Think of it this way. My home state has given me a license to drive. I can't give it to anyone else, whether by sale, gift, or inheritance, because all the license does is let me drive -- I don't own it and have no interest to pass on to another. In much the same way, Blizz has licensed each of us to play in Azeroth, but we don't own anything we could pass on to another.Well, you arguably have a property right in the software you bought, but I have no idea whether the license to play with that copy of the game is separable from it. Theoretically, at least, your fiancee might be able to devise her copy of the game to you, and you could ask Blizz to set you up a new account on it, but that defeats the point of what you want it for.My condolences.
3-26-2011 @ 3:10AM
Having spent a lot of time lurking on the customer service forums I can confirm accounts have been transferred by Blizzard in such circumstances. I know of one *for sure* of a brother inheriting his late brother's account, legitimately. The best way to investigate if you can get your fiance's account would be to ask Billing and Account Services. Maybe they can only do it for direct blood relatives without a will, but you can only ask.
3-26-2011 @ 6:48AM
The EULA prevents an end-user gaining any property interest in the digital portion of their account (e.g. everything in the game world) so I would assume that would not be transferable by a testator, although the physical boxes would. However, I did my property law courses in the UK and not the US, so it may be different there, and you may well be able to negotiate with Blizzard over it.Also, I'm very sorry for your loss.
3-26-2011 @ 1:38PM
The logical approach here is to approach the family of your fiancee and ask if they can give you a written authorization letter that the account be transferred to you. I have read Blizzard transferring account if the person passes away to the next of kin or if it is mentioned in the will. After getting the authorization letter you can see if she mentioned your name to own her WoW account, if she did then I see no problem for you getting your fiancee's account. I am very sorry for your loss. May God grant her eternal sunshine wherever she is now :)Chris
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