Ready Check: The morning after a bad raid

It happens. Your raids are doing well, you're making good use of your time, and progression is happening. Then, all at once, you have a bad night. The exact reasons you have a bad night are wide and varied. Your tank might be having trouble picking up adds, your healers might be out of synch, or maybe your DPS isn't pulling the numbers needed for the boss fights. Raiding is complex enough that there are plenty of moving parts to go radically, radically wrong.
A bad night isn't much of a challenge, in and of itself. The lost time isn't the end of the world, and you can always pick it up another night. Sure, if you're racing for a realm first or something, you could lose ground. But for most raids, that kind of competition isn't really an issue.
The real danger that stems from a bad night is its harm to morale. Especially if you have raid members who take each raid night very seriously, then the mistakes and painful moments get overanalyzed and picked apart. Analysis is good, but dwelling on a fluke failings can wreck a good environment.
So when you have a bad raid, the morning after becomes incredibly important.
Run the logsHopefully, your team uses something like World of Logs. Go ahead and fire up your favorite log system and take a look at the numbers. Start figuring out what happened.
I tend to check the DPS first. That's not because it's more likely that a bad night was the DPS's fault, it's just that it's fairly easy to look at the damage output and compare it to normal. Don't forget to check interrupts and CC breaks, as well.
If you don't get an immediate answer on what went wrong, move on to review your raid deaths. This is the next most likely place for something horrible to have gone on. In this case of raid forensics, try to look for patterns.
Obviously, look to see if the same monster or boss was responsible for many deaths. Did the same person die over and over to the same mistake? When you're doing combat log forensics, you're attempting to discern patterns amid all of the data.
Bad nights don't usually happen because of statistical aberrations. The same thing repeats. Whip out a piece of paper and write down categories of death. "Stood in fire," "pulled add aggro," and "unknown" might be three categories. Then take your best guess at what killed each person, make a mark, and tally it up.
It's important to note that log reading is not the statistical tool used by Blizzard when balancing encounters. Also, just because something appeared in the combat log and thus World of Logs doesn't mean that's the scheme of events from game. Lag plays a role, for example, and the combat log does nothing to show you where people are located.
So, grain of salt, that's all I'm saying.
Fight FUD
If you had a one-off bad night, then I'd advise the raid leader to act like nothing's wrong. One night of wipes doesn't mean you should go swinging from the chandeliers and hurling poop about. Chances are, though, it wasn't the only bad night you ever had.
There's a concept called FUD. (It's a lot of fun to say ... fud fud fud fud.) It stands for Fear, Uncertainty, and Doubt. While the term is used in sales and politics, it actually applies very well to raiding. If you have a bad night -- or many bad nights -- then FUD will start creeping into your raid. And FUD is the enemy.
You need to get ahead of FUD, and talk to your raid members. Make sure they know that you've analyzed the situation and you're making plans to correct the problems. If you don't get in there and provide a morale boost, FUD will grow quickly in your absence. The only way to stop it is to be proactive and never give FUD the chance to grow.
Bonding timeIt can be tempting to make every night a raid night and keep hurling yourselves against a difficult boss. After all, that's the content you have to beat, right? The problem here is that you're leaving your team in a position to fail with one another much more often than to succeed with one another.
Take some nights off to run heroics (even if you don't need them), fight in battlegrounds, or otherwise just do something that's pure fun. You need to let your team bond with one another over something that isn't wiping.
Reestablish friendships, remind your team that they like playing with one another, and get some happy times under your belt. This is especially important for those players who only show up when they need something. If Bob the Rogue is only around for raids but never anything else, your raid won't feel as emotionally connected to Bob -- normally not a big deal, but if you're fighting morale problems, it'll be too easy to blame Bob for problems.
One bad night
One bad raid night shouldn't be a big deal. If your team is struggling with progression, though, one raid night can feel like a disaster. Try to communicate before morale dwindles, and make sure you lead events to help the raid team bond with one another. Fight FUD and bad morale before they grow into larger issues.
Ready Check shares all the strategies and inside information you need to take your raiding to the next level. Be sure to look up our strategy guides to Cataclysm's 5-man instances, and for more healer-centric advice, visit Raid Rx.
Filed under: Ready Check (Raiding)






Reader Comments (Page 1 of 1)
Ian Apr 8th 2011 5:05PM
Fight the FUD, and there I was expecting Bugs Bunny and Elmer.
I am dissapointed.
cody.w.matal Apr 8th 2011 5:23PM
Wow... I usually just light up a cigarette and ask, "was it good for you?"
N-train Apr 8th 2011 6:04PM
First thing that came to mind: "Ehh, I've had better".
Seana Apr 8th 2011 5:34PM
How to turn the WoW Walk of Shame into a Stride of Pride.
Buran Apr 8th 2011 5:45PM
Personally, if I know I did something wrong (slipped up on buffs, ran the wrong way kiting Atramedes' breath, etc), I admit it, apologize, and then vow to not make the same mistake next time around. My raid mates do the same. The last time we raided, our attitude was "Everyone makes mistakes, and we get better." We never stop learning -- a mistake can be as informative as a success. And, we're all human. Never expect everyone to be absolutely perfect and to never err. But do be willing to say "Oops, my bad" and learn from yours and others' mistakes.
I only raid two nights a week and that's perfect for me. I get to have fun and it doesn't become a second job, so I still get to roleplay, and I'm going to be working on Loremaster on weekends once my Saturday overtime is over after tomorrow. Two nights a week works for me; as of Wednesday, I'm 9/12. There's plenty more people that have downed more than that, but I'm happy with it. I think on Monday we're going after Cho'gall -- I'll be reading up on that fight this weekend!
If you're feeling overwhelmed by mistakes and it's getting to you too much, maybe you need to do the same and find a better raid/non-raid balance that keeps you from getting too stressed out.
Moon Man Apr 8th 2011 6:01PM
Just invite Moon Man into your raid, and Moon Man will destroy everything in his path with his powerful Moon Lasers. And after, he will dump the corpses into a shopping cart with your crazy grandma! olololololololol!
Amaroese Apr 8th 2011 6:31PM
After being benched in our progression 10 man, I wasn't too bummed. I was angry. (I "couldn't hold aggro" as a tank was the reasoning.)
Then again, there is the schism that's been going on lately in guild; everyone's in their own groups, and FUD is actually running pretty rampant. Downed Cho'gall once, and have been doing 8/12 since we haven't had the raid together since then.
If you're even the slightest bit of paranoid about being dropped from a raid after a bad night, don't be surprised if you're gone for about three days and you log on, find no raid invite, and the person who's in charge of the roster tries to shuffle you into their office.
Broken-toes Apr 8th 2011 6:39PM
Where i come from a fud is a ladies front bottom... just a heads up.
I for one was distracted thinking of other things while reading
Revynn Apr 8th 2011 9:09PM
My circle of friends calls it a "bif".
(butt-in-front)
Fweet Apr 8th 2011 6:51PM
Some of our guild's worst raid nights promptly turned into our most memorable PvP nights. It just depends on how good your officers are at squelching drama and encouraging team spirit.
Fweet Apr 8th 2011 7:00PM
Oh, and I can think of more than one hilarious fishing/drinking expedition that came about thanks to miserable BWL raids.
Revynn Apr 8th 2011 9:18PM
- "Take some nights off to run heroics (even if you don't need them), fight in battlegrounds, or otherwise just do something that's pure fun. You need to let your team bond with one another over something that isn't wiping."
Something I'm currently trying to get rolling in my guild is weekly "Old content" nights. Saturday night we take whatever 5-10 people who are on (since Saturday is an off-night) and want to come along and head into MC or BT for legendaries, BWL for guild achieves, ZA, AQ40 for bug mounts. Since we can largely faceroll most fights with a handful of people (save a few with odd mechanics like Razergore or Twin-Emps, even those just require you to be somewhat paying attention) it generally makes for a very chill-axed night of BSing in vent, /need rolling on gear just cause it looks cool and dying to stupid stuff (our mage last week decided to run the AQ40 gauntlet on her sea turtle).
This week we're going to do Karazhan, BWL again so someone else can tame Chromaggus and, if there's interest, a one boss raid like OS3D or Onyxia. Nothing crazy or hard, just killing ugly things for the sake of killing ugly things.
Galaharenn Apr 9th 2011 4:01AM
It's also important to remind yourself and your raid to look for positives even on a wipe night.
Even if as a leader you're ready to spit nails, crucify certain people for idiocy or simply bewildered at how a normally efficient team can fail so badly try not to sign-off the raid with anger and blame. Save it for venting privately or to trusted people. It can really help to find something positive to say about what you did achieve, thank your team for their efforts and remind people of the positive things you will achieve next raid. You're wanting to assure them of your trust in their capabilities, while reminding them that they still have work to do. That helps head off the fear, uncertainty and doubt early
When you do identify the problems, remember to address people personally rather than criticising in front of the group. Try to come up with a potential solution with the person/team involved. If it is a genuine performance problem rather than simply someone having a bad day or not having the right response to particular situation then come up with a plan to improve it and a measurable standard to reach and a time frame to do it in.
Yeah, I'm a manager... but there's a reason why this sort of stuff is taught to managers.
Gatstamper Apr 9th 2011 6:15AM
Another reason we often have for bad raid nights are constant disconnects or a key player with power outages etc. It's a right pain when it happens.
zubbiefish Apr 9th 2011 8:53AM
I wonder how you could apply the same kind of ideas to, one bad night, that doesn't really have much to do with the actual mechanics.
For example, if some personnel and some roles have been shuffled around, and that's the cause of the stress. Lack of progression isn't really the issue, and the logs won't show you where the cracks are, so I'm thinking that it's an issue best left to the Drama Mommas. It just got me thinking, after my bad night, what the best way to go about addressing the issue at hand would be.
denyeverything_1013 Apr 9th 2011 12:29PM
I think the most important thing any guild struggling with raid related morale issues is to make sure the officers are vocal and transparent. Show your team members that you have an action plan to get over whatever hump is holding your team back. If you don't, negative attitudes will fester in private vent channels and whispers, and people will begin to question the guild's stregth and direction.
In a time when morale is low, people need strong leadership. A good leader not only pushes people when things are going well, but also inspires hope when things fall apart.
Frostypaws Apr 9th 2011 9:53PM
Um....I wouldnt call it "FUD".
Especially if your Scottish..... http://www.urbandictionary.com/define.php?term=fud