The Lawbringer: No, you can't sue Blizzard over the Dance Studio

Imagine, if you will, a time long ago. A time before we cared about dual specs, Ulduar, Sartharion, and the rest. Back before hard modes and vehicle fights. I speak of that fabled time at the end of The Burning Crusade, when Kil'jaden was reentering the world through the Sunwell and there was something about a girl and some manga ... There was a lot of supplemental reading. Wrath of the Lich King was announced, and we were all excited.
One of the more community-jolting announcements during the Wrath of the Lich King launch trailer related to new character dances. Since then, the Dance Studio has become a legend in its own right, being called everything from the second coming of the WoW messiah to a dumb waste of time for designers and developers who could be working on more "important" projects. Some people believe it will never come, and others still hold onto embers of hope.
As I said last week, email topics come in batches. Everyone seems to have the same idea for a question at the same time, apparently. People are passionate about the Dance Studio and their game of choice; here's the email that got me started on this topic, however wacky it may be.
Hello Mat,The tale of the Dance Studio
I was having a discussion with a few fellow guildies and the issue of the "dance studio" came up. I wondered if there would be the possibility of a class action suit against blizzard for not including this content.
I was a Star Wars Galaxies player back when the "NGE" debacle happened, and one of the major things that happened was that the "Trials of Obi Wan" expansion pack was sold to players both digitally and in boxed format with features that were promised but either not delivered or removed from the game. Sony was hit with a lawsuit and players were offered a refund of the price of the expansion pack.
I understand the dance studio is considered by many to be an unimportant, if not laughable addition to the game. But my point is, if it was on the box and promised with the expansion pack...just like in sony's case...then blizzard should have included it. We are now 1 expansion past Wrath, plus several content updates...when updates are being made to player characters and hairstyles, it gets harder to justify blizzards defense of "we're working on it"
Thank for all you do, love the columns, and the show.
[Name: REDACTED]
Garrosh-US
Wrath of the Lich King was announced on the opening day of BlizzCon 2007 with a machinima trailer much like the patch trailers that had come before it. In this trailer, adventurers in Northrend faced insurmountable odds, showed off the death knight class, and flashed new additions to the game on screen. One of these slides said "New Dances." Players flipped their collective lids.
Time passed, and so did the priority of the Dance Studio. Players asked, and Blizzard assured players that it was there, lurking in the darkness, still living and breathing but not ready for prime time or even high on the priority queue. As Wrath development ended and the monumental task of remaking the world with Cataclysm began, the Dance Studio was again pushed into the recesses of fringe development.
Trials of Obi-What?
Back in 2005, Star Wars Galaxies was still kind of a big deal, although not as big of a deal as it was initially. The draw of a Star Wars MMO was huge but well before its time, as the game SOE created was, in a way, too high concept for a genre just entering into its "teen years." Trials of Obi-Wan, the third expansion for Star Wars Galaxies, came after sweeping changes during the Jump to Lightspeed expansion pack. The sweeping changes were not finished, however, and soon after Trials of Obi-Wan released, Sony upended the entire game's systems and character development, changing everything from the ground up.
Players who had purchased Trials of Obi-Wan were dismayed and angry that the game they purchased in the box was not the game that Sony had promised, since the entire experience was changed dramatically since the expansion launched. Players fought Sony on the issue, and eventually, Sony offered refunds for people who had asked to be repaid. This was also around the time that many players left the game, leaving planets empty and a game in decline. Sony was not sued to completion or judgment and was not forced to give anyone their money back.
The issue people had with the release and then subsequent incredible changes was that Sony had materially altered the game that was supposed to come in the box. The game you bought was not the game you got, for the most part.
Dance like you want to win it
Blizzard announced through interviews after the BlizzCon that the new dances would be implemented by the creation of a Dance Studio and that the feature was being developed for Wrath of the Lich King but would not make it into release. As we fought across Northrend, time still passed. Even in 2010, we were reporting that the Dance Studio was "still on the list" and that it would be launching after Wrath came to a close.
You're not going to be successful suing Blizzard over the Dance Studio, nor do I think anyone should even be that upset over the thing. The fact is that it all comes down to whether it's reasonable to hold the belief that the Dance Studio was essential to Wrath and Cataclysm and whether the exclusion of the Dance Studio materially altered World of Warcraft enough that you didn't get the game you paid for.
Advertising new dances
It's no secret: One of the advertising points used for Wrath was new hairstyles and dances for characters. The fact that new dances would be in the game was potentially one of the reasons you bought the game. It's a pretty fun customization feature, after all. Amazon's product description for Wrath of the Lich King still includes this bit:
The pack presents the first Hero class and allows you to transform your Death Knight's look with character customization that even include hairstyles and dances.Plus, as stated before, "New Dances" was in the original video, so one would assume that, baring some catastrophic or cataclysmic event, new dances would be added into the game. Because, really, who would put "New Dances" in a video and not have any new dances ready to go?
Maybe that's where the player attachment comes from. Since the Dance Studio was for all intents and purposes "on the box" through official releases and such, players had come to expect something announced. The Dance Studio is not the first feature MMO developers have promised and not delivered. Players, in their fervor for more information and any details about an anticipated time, sometimes forget that announcing features in an MMO is a deadly game of what can and cannot be accomplished at any given time. Maybe this is one of those situations where a compromise has to be made between promises being made that can't be kept and a community that has a bit of patience in regards to systems implementation?

The nature of MMOs is known to us as MMO consumers. Features rise and fall like the sun. In fact, MMO developers hate talking about future features because the way they are implemented is usually far and away different or changed in remarkable ways from when they are original pitched and planned. The development process is full of roadblocks, problems, implementation issues, and more. It is, for lack of a more flowery phrase, the nature of the beast.
Features just don't make it in. Mythic Entertainment promised three grand home cities per faction when Warhammer Online was announced and had to scale back to one each due to time constraints. Was that a material change to the game's promise? The problem with game development is that whatever you say or announce has to have some caveat attached that gives you, the developer, the right to remove features due to whatever issue. If the feature removed is what sold people the game, then maybe they have the right to want their money back. Team Fortress 2 without the multiplayer advertised as having the best multiplayer would probably be more of a material change than WoW without the Dance Studio.
Plus, Blizzard hasn't said the Dance Studio is gone. Sure, it jokes about it in April Fool's gags (and probably have awesome internal jokes), but the fact remains that the Dance Studio is still on someone's list. That list could belong to Denny the intern, whose job it is to keep a list of stuff that will never happen -- but it's still a list that has development attention. We currently have a Schrödinger's Dance Studio, where outside of Blizzard's walls, the Dance Studio exists and does not exist at the same time.
Cataclysm culprit
Do I really need to talk about Path of the Titans and how this monumental character progression path was going to be the next big thing? Players would use archaeology combined with an alternate advancement system to grow their characters in unique ways. Each character roll would get to add neat modifiers to abilities and earn new bonuses to the already existing systems.
It was a bloated mess by the time it was removed, but Path of the Titans was a prominent character advancement feature that was more material to the game's content than the Dance Studio ever was. It was removed with a bit of community backlash, but people largely forgot about it once the new glyph system was introduced and archaeology actually fell into people's laps.
Reasonable? Material?
It's fun to entertain questions like "Can I sue Garrosh for ruining the Horde?" or "Why can't I sell my account to a llama?" However, we've all got it in our heads that the restitution we are owed is through lawsuits. A lawsuit over fraud or false advertising over a immaterial part of a video game with thousands of moving parts is not going to go anywhere. The real way to get Blizzard's attention over the Dance Studio, if that is your cause, is to press the company on the issue. At this point, it is not about rules, regulations, or laws, but rather about promises that MMO developers make to their audiences and consumers. Make the cause about that, if anything.
The best argument for being owed a Dance Studio is that it was right there, in our faces, when Blizzard wanted to show off the next big thing in WoW. Player customization options were about to explode, and new dances were a powerful commodity.
Dance Dance Resolution
So, there you go. The Dance Studio may or may not come out any time soon, and its implementation will probably be leaps and bounds different from whatever Blizzard drew up on a white board in a meeting room that one fateful day. The model animators might have run into a snag that killed development for some time, or new issues cropped up that took people off of one project and put them on another. We don't know why these things happen. But what we do know is that there is a list, and the Dance Studio is on it.
Filed under: Analysis / Opinion, The Lawbringer






Reader Comments (Page 1 of 3)
Grovinofdarkhour May 27th 2011 3:04PM
If the dance studio is anyone's #1 beef with Blizzard, they got issues.
Revynn May 27th 2011 3:45PM
/agreed. I'd much rather they spend time on updating the Vanilla (and now BC) player models than have a new way to /dance between wipes. New content, balance issues and fixing -real- problems with the game like gold-selling and buggy mechanics are far more important than the Dance Studio.
Magius May 27th 2011 4:18PM
I agree to a point. I would LOVE to see a revamp for the character models and armor. The original races clash with the newer one and even more with the newer models for creatures in-game.
Actually seeing some of the equipment we are sporting instead of what we have now, patterned t-shirts and fancy shoulder pads (oh and wrestling belts), would go a long way to freshen the look of the game.
However, the common excuse that they should spend more time crafting content and balancing the game instead of on eye-candy feature is nonsensical to me just because those two activities are ALWAYS ongoing. Blizzard will never, EVER, stop balancing the game or developing content. It is what moves the game forward.
Even then, WoW is a very mature game. Blizzard is already developing the next MMO and that leads me to believe that they will milk the current look until the end. There will not be any revamping of armors (that they mention they want to do every Blizzcon) nor new character models.
I would love to be proven wrong come the next Blizzcon, but don't think it will ever happen.
Snuzzle May 27th 2011 5:09PM
Well, it's not like new dances clashes with development time on new content. You've got the guys who design models and animate them on one team (possibly that's even two teams) and on a totally separate team is the guys who design and balance new encounters and quests and the like.
So I think I'd rather have new dances for the character I play and see every day than a shiny new boss model that I'll farm for a couple of months before moving on to the next shiny new boss model. You?
Tripike May 27th 2011 5:36PM
Right? It's not like there aren't numerous gameplay issues to resolve. Personally, I want them to improve the moonkin form model and change the way we AoE, but I'm biased. There are still several class balancing problems for everyone, albeit less than in all of WoW history, that should take priority. Not to mention creating new content. I personally don't care if we never get the dance studio.
And even though I'm a moonkin, I'd like all locks to have as much green fire as they want, that stuff's cool.
lividmonkey May 27th 2011 5:37PM
Stella is right to an extent. I know a bunch of people who were upset over the druid animal form changes. But, Blizz has been altering the look of all the new characters and monsters and the old models are starting to look just that: old. I'm sure at some point there will be makeovers for the old models. It may not be until after the next expansion. Who knows? But, I'm sure it will happen. I wish it'd happen soon because those human males still look hideous to me.
Matt P May 27th 2011 5:38PM
@Stella:
I'm very wary of a complete redesign of player models, but if it's more of a refining process that retains the same style while looking sharper, I'd be okay with it. A good example of this is Staghelm's new model. Aside from the fiery tint, he still looks like a classic Night Elf, just with more detail.
Sintraedrien May 27th 2011 3:10PM
Obviously, this is a topic for the BlizzCon question and answer sessions- GC promised me a dance studio!
;)
Sintra E'Drien of the Ebon Blade (on my stupid-phone)
Astoreth May 27th 2011 3:15PM
I'm expecting to see my moose first. ;-)
talkingmike May 27th 2011 3:16PM
*sigh*
The whole concept of any class action suit floors me. Sure, I may get a portion of what I paid for the game back.. but that "Texas Hammer" lawyer gets the remainder of what I don't get in lawyer fees. And that is multiplied by every individual that is part of the suit.
This is a true example of lawyers being the only winner here.
zubbiefish May 27th 2011 3:47PM
The concept of a class action is to allow a potentially large number of claimants to find restitution without cluttering up courts with an unreasonable number of suits all claiming the same thing.
If 5,000 people are affected by the same thing, say a cancer drug that ends up passing approval but causes blindness, is it a better solution to tie up one court for each person's claim, or one for all the claims?
From your comment, you seem to believe that there are lawyers getting a portion of each claimants settlement, and that's not really how it works. Though, it is how it would work if there were an individual claim made for each affected person.
Zanathos May 27th 2011 4:23PM
The idea of a class action suit is what lawsuits are supposed to do: hold violators accountable. They're not supposed to make anyone rich, they're supposed to redress wrongs. Certainly they make some law firms money, but as we live in a world of byzantine legal codes, I don't see a lot of other options. Lawyers are going to get their cut. Class action lawsuits aren't going anywhere unless someone has a better alternative.
Starsmore May 27th 2011 4:25PM
..Yeah, how it usually works is that the lawyer will take 95% of the reward money in lawyer fees, right off the top, and the other 5% is divvied up amongst the claimants.
So you end up getting a check for $0.50
dk May 27th 2011 3:25PM
Schrödinger's Dance Studio
hehe, I love this column.
Couvs May 27th 2011 3:46PM
I wonder if Matthew happens to watch The Big Bang Theory.
Corath May 27th 2011 4:19PM
I dunno about anyone else, but I think that "Schrödinger's Dance Studio" would be an awesome band name.
thebl4ckd0g May 27th 2011 3:27PM
destructible buildings and prevalent vehicle pvp was also shown in older trailers.
Tyler Caraway May 27th 2011 3:52PM
All of which entered the game.
Wintergrasp, Strand of the Ancients, the one other BG no one ever plays...
RogueJedi86 May 27th 2011 9:45PM
Or aerial combat(implied in pvp). Still ain't got that.
thebl4ckd0g May 28th 2011 12:43AM
yeah the aerial combat is what I was mainly referring to.: (