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6-16-2011 @ 5:18PM
And this is why we can't ever have anything nice... ;-)For reals, the way you vote on the questions was definitely NOT working, but the concept was solid!
6-16-2011 @ 5:40PM
Well, that and even if a good question managed to worm its way into the list, it got a non-insightful brush off."We're looking into it." Great.
6-16-2011 @ 6:21PM
The main problem is that Blizzard developed a system that would essentially choose questions for them. However, they sort of have to. The current incarnation (pre-mortem) of the Q&A means they can focus all their time on answering questions. What players want, however, would require far more man-hours first determining WHAT questions to answer (out of ~1000 or so) and THEN answering those questions.This is something Blizzard has to consider, which few complaints ever have: at what point are you spending too much time interacting with the community? At what point are you pulling too much work from the game itself? Isn't it more important to actually address issues versus telling people you're going to address issues?How many meetings is the next Q&A iteration going to require, and is a weekly time frame even remotely realistic?
6-16-2011 @ 6:41PM
Loop, part of the problem I think is that people would be more willing to simply wait and let Blizzard act if their reactions weren't so delayed or erratic. We want transparency so we can know why a well recognized bug or deficiency hasn't gotten attention and why other "it's not broke so don't fix it" things get done first.
6-16-2011 @ 9:13PM
That's great, but where do you draw the line? That's my point. How many meetings about meetings can you have before nothing's really getting done? The current setup automated the process enough that they could cut out a lot of the "meetings about meetings".It wasn't enough. To me, it seems like the forum community at large (emphasis on the "forum" part) has gotten to the point where it's no longer comfortable getting insights when possible. The community wants to drive from the passenger seat. It wants to micromanage. Seriously, your suggestion runs along the lines of requesting an oversight committee.
6-16-2011 @ 9:45PM
Sterb: "We want transparency so we can know why a well recognized bug or deficiency hasn't gotten attention and why other "it's not broke so don't fix it" things get done first."Mull over this quote for awhile. You want to be Blizzard's supervisor. It's almost word for word what I would expect from mine.
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