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7-19-2011 @ 1:11PM
Question regarding suspension/banning. Does Blizzard refund your money if you're banned? Say you just bought a 6 month renewal and 1 month in, you're banned...will Blizzard reimburse you your money or are you out it? Same with suspensions...is your account considered "active" meaning you're still going through your subscription time even though you're unable to play?
7-19-2011 @ 1:15PM
No they don't because you/them (person banned) agreed to their terms when you signed up for WoW. And their terms say anything they say/do goes whether you like it or not.
7-19-2011 @ 1:24PM
Guests thrown out of hotels for behavior typically don't see refunds, although hospitality laws vary from state to state. Banning or suspension of an account for violation of the agreements we all enter into upon login don't fall under the same category of law, but the same principle should apply. We're guests in somebody's privately owned virtual property, and the owners and management have the right and responsibility to show disruptive guests to the door.
7-19-2011 @ 1:34PM
I stopped playing my account in February of this year, and in April, I saw I was billed not only for March, but April as well, thinking I took my card information off Battle.net. I called Blizzard JUST to make sure I don't get billed again, but to my pleasent suprise, their operator reimbursed my 30$ for the two months I didn't play, seeing I haven't logged onto my account since February.I am not sure if a ban is different in terms of reimbursement, but if that is any indication, I am sure they would give money back.
7-19-2011 @ 1:35PM
By buying time with Blizzard you are renewing your contractual obligations to uphold the ToS and EULA as Blizzard sets them. If you do something that earns a ban you have violated that relationship and naturally forfeit all monies you put forward. Several hundred years of case law make this point very, very clear.
7-19-2011 @ 3:58PM
Not playing for your personal reasons, and a mishap on the billing end where they charge a card that either you forgot to remove or that you did remove yet somehow was still able to be billed (computer glitch and all) is different from buying time or paying with a card on file and getting banned. Blizzard support is well worth the wait on the phone, it takes forever but they'll help you out as best they can. In the case of a billing mishap, they issued a refund. I doubt they'd consider buying time then getting a ban to be a "mishap" of the same caliber and issue any refunds. The same would apply to suspensions of however long, its not the biling departments fault for the actions of a player in the game. Some lost playtime seen as lost money may make a player act (somewhat) better.
7-20-2011 @ 12:16AM
"By buying time with Blizzard you are renewing your contractual obligations to uphold the ToS and EULA as Blizzard sets them. If you do something that earns a ban you have violated that relationship and naturally forfeit all monies you put forward. Several hundred years of case law make this point very, very clear."Not saying that I disagree... (I have no doubt that blizzard has the right to retain the monies)butWhat is your definition of SEVERAL? I know there is no set # as to when you can use several. I would say more than 3. These trials that you speak of are not THAT old. At least, not the ones that the US government take into consideration.
7-21-2011 @ 11:49AM
I had an account banned and after complaining enough did indeed get a refund for my licenses and unused game time. The ban itself was for botting, unfortunately it wasn't me doing the botting, or reaping the rewards of such, just was away from the game for a few weeks and my account was taken over.
7-21-2011 @ 11:54AM
@Bended-Common law, sometimes known as case law has been around since judicial systems were implemented. The concept of precedence is not limited to the US court system.
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