What are the implications of a real-dollar auction house?

One of WoW's biggest issues that currently plagues Blizzard (as well as the MMO genre in general) is the existence of a gray market in which companies sell in-game currency to willing buyers against the game's terms of service. Many free-to-play MMOs and online games combat this market by selling their own currencies for use in-game, making the currency non-tradeable, or selling items in a microtransaction marketplace. Blizzard has not yet made a free-to-play MMO where these concepts could come to any kind of fruition, and WoW's virtual goods store is very limited in scope and price point.
Diablo 3 is going to be a huge hit, no matter what. The game is destined for greatness, if only for the mere fact that it is the follow-up to one of the greatest games in the history of gaming, Diablo 2. Players have been part of a gray market for Diablo items through sales, hacking, duping, and a million other bugs that plagued the first and second games.
Diablo 3 will utilize an in-game gold currency -- and then, in a stroke of crazy genius, also have a counterpart auction house where real dollars can be spent on items that players list for real dollars. We do not know what the upper and lower limits on the system are and so on, but what we do know is that Blizzard will take a cut of the sales from real money transactions. Seems like a great way to generate money without subscriptions, no?

Opening up a real-currency auction house is huge news for at least two reasons. The first is that instead of selling some kind of in-game currency for use in the auction house, Blizzard is taking out the proverbial middleman. Why sell fake Blizzard Bucks when players can make the transactions right there on the AH with their saved credit card info and Battle.net wallets? Plus, Blizzard isn't actually selling the goods, just providing the means for auctions of virtual items within its world. You won't be buying that Greataxe of the Whale from Blizzard, but from another player in the game. You can (according to the pictures leaked) purchase gold for money on the auction house, seen as one of the categories on the side navigation bar.

Second, Blizzard wisely does not prescribe gold a value in dollars. There are two separate auction houses, with the two currencies never meeting in the middle. If someone lists something for gold, you pay gold. If someone lists something for dollars, you spend dollars. Gold does not get devalued in the system, until a player-based solution comes about to ascribe value. Real money can be spent on almost everything, even gold, but it's not Blizzard setting the price and it's not gold sellers making the transactions -- well, it is gold sellers, but we are all gold sellers under this model. Everyone becomes a gold seller in essence, and Blizzard always gets its cut. Win-win.
It's wacky to wrap your head around. Think of it more like the App Store for Diablo 3, and instead of buying apps, you are buying items you may need for your adventuring for small payments, based on whatever is up on the auction house.
The navigation bar clues us in
On the side of the auction house user interface are many different categories of what is available to purchase, as well as a Balance box with a dollar amount. The categories include equipment, characters, gems, crafting materials and dyes, tomes and pages, and gold. From the characters and gold categories, we can guess that players will be able to sell their characters and gold for real currency.
So here is an auction house that eschews the developer's selling items and power-ups in an in-game marketplace for a system in which players freely trade items, characters, currency, customization options, and more with each other, taking Blizzard out of the equation except for the auction house itself. This seems like the best of all worlds for players, who can do everything inside the game with gold and their own play experience. Other players who choose to spend money can purchase straight from other players who are selling their virtual goods. You can buy power -- but not from the game developer. Interesting.
There are strict auction rules out there that vary from state to state, as well as income reporting and other rudimentary documentation that has to go on. Is my Diablo 3 income taxed? If I sell enough Stones of Jordan, will I be bumped up to another tax bracket? Suffice to say, there are many implications that a Diablo 3 cash auction house could potentially bring, but as an evolution of the way players interact with their virtual goods, it's a milestone.
World of Warcraft could benefit greatly from this type of auction house, removing the need for players to spend money on gold from gray market outlets and instead allowing them to spend directly on items being sold by players themselves on the open market. It makes me sad that Rob Pardo said that WoW would probably never get this type of auction house, since it could benefit the game in many ways. Blizzard could remove the profitability of gold farming by making everyone a gold farmer and, much like what it did with the Diablo 3 auction house, linking the auction houses together region-wide.
The game changer - the Battle.net Wallet
Also of note is the Blizzard Battle.net "wallet," where you can put money to spend on the Diablo auction house. This money is Battle.net-universal, that means the potential to spend your Diablo 3 earnings on WoW game time, pets, mounts, and even other games from the Blizzard store. Blizzard still gets its cut from the auction house sales. This is it -- this is the game changer.
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How will the currency-based auction house work?
How will the currency-based auction house work?
Players will be able to make purchases in the currency-based auction house using a registered form of payment attached to their Battle.net account. As with other popular online-purchase services, players will also have the option to charge up their Battle.net account with a balance of funds that can be drawn from for purchases of any digital product available through Battle.net -- this includes not only auction house items but also things like World of Warcraft subscription time and paid services, to name a few examples. On the flipside, when players sell an item in the currency-based auction house, the proceeds of the sale are deposited into their Battle.net account and can then be used as described above. Note that this process might be different for certain regions; we'll provide further region-specific details as we get closer to launch.
With Diablo III's cash auction house feeding your Battle.net wallet, more in-game purchases from pets and mounts to other Blizzard games open up to more people. Blizzard has the opportunity to let other games, including future and past releases, feed into the account's pool. Remember when I talked about how the Battle.net account has been changed to something that Blizzard wants you to keep into perpetuity, adding value to through all of its games and services? This is the huge beginning.
Any digital product. The system feeds itself. Blizzard makes money off the transactions that occur, and you get to either take your money and go elsewhere or stay in-store and in-brand and just spend your Battle.net balance right there on new stuff, fully available for you. It's genius.
You would never have the urge to purchase gold from a shady seller because there would be a market of in-game sellers ready and willing to sell the items or gold, with the added benefit of being able to rely on the Blizzard interface for safety. Imagine: Instead of spending cash on gold, then turning that gold into a Vial of the Sands, you just plop down $10 on a Vial being sold by a player. If this is all true, Blizzard has created a compelling new addition to the way players can expect to deal with their virtual goods.
Filed under: Analysis / Opinion, Blizzard, Economy






Reader Comments (Page 1 of 11)
Udderpowered Aug 1st 2011 1:09PM
The idea of me getting a nice bit of irl cash if a rare enchant recipe drops when I'm leveling is VERY tempting, but I'm still uneasy about this. I hope it doesn't make it to WoW.
Lunthus Aug 1st 2011 1:23PM
Yes it probably is very tempting. Think about it this way aswell. If WoW was like that, You see a really REALLY rare BoE, the pressure of getting it would increase ten fold. I really wouldn't want to see this on WoW. And does anyone know if Blizz will "Patch" this dual trade thing and be able to augment the amount of money that can take from an auction in Diablo III?
Pyromelter Aug 1st 2011 2:11PM
"The idea of me getting a nice bit of irl cash" - here's my question though, with that "Wallet" thing, can you actually get money from that wallet back into your bank account?
I'm imagining people playing diablo for a job. Hell, I might even think about doing that myself if it turns out like that! However, the way it's described, is it looks like you get real money "store credit," so to speak - you can take that money and give it back to blizzard for more of it's products, but you can't pull it out and use it to buy a Wii or something :P.
Boz Aug 1st 2011 2:16PM
I plan to frame and hang my first 1099 from Blizzard.
Moonfaxx Aug 1st 2011 2:31PM
Supply and demand is king. That said, don't be surprised if very rare items sell for relatively cheap. This is not Diablo 2. Supply and demand will likely dictate that you make far less than minimum wage.
Daedalus Aug 1st 2011 2:41PM
@Pyromelter:
Actually, though the article doesn't mention it, Blizzard's announcement included information about having a third party (I'm guessing like PayPal) allow users to "cash out" their online cash. (With said party taking their own cut.)
BB Crisp Aug 1st 2011 3:45PM
I would hate, hate, hate this implemented in WoW.
I have a shot at being competitive in raid progression on my realm. I consider myself a pretty good healer and our guild is chugging along at a decent speed. So what happens when the newest boe gear is purchasable from other players with real money? A system like this gives the other guy willing to drop real money on upgrades an edge over me. Yes, gear doesn't make the healer, but it is a big component of what a healer is capable of. Either I have to make up the difference by making more gold in-game to buy from the traditional auction house or I keep up with him by using my own cash. I don't have any extra time to commit to the game (baby and two jobs) and I can't afford the habit of buying in-game items. I simply can't compete against a raider with deeper pockets than me.
This also creates new avenues for serious drama in raids and guilds. Let's say our raid gets an epic boe from a new raid. Now there's an additional option as to what we're going to do with it. Do we use it as an upgrade? Do we sell it to build up our gold supply? Or do we sell it for cash? And who gets the cash? This puts more power into the hands of a raid leader than I'm willing to accept. Open rolls on epic boe raid drops in Pugs? Don't count on it. A ninja can now screw you financially. Fun.
And what about items in the guild bank? How do you know that the epics that disappear are used to fill the guild coffers rather than to pay for your guild leader's play time? It would be easy enough to use a guild and raid drops as a personal engine for a guild leader to fund his gaming and there's no easy way for members to verify where money is going without knowing the details of his every trade and transaction on every one of his characters. He now holds the keys to a vault containing virtual items that have real monetary value. This creates a situation that is just begging for guild drama. "I see that the boe epics from our raids last week are all gone and you're riding around on a new sparkle pony. Care to explain?" I can shrug off all sorts of guild drama, but I'm not going to ignore dollar signs. Hit me in my wallet and I'll hit back.
I'm not saying everybody would do these things, but presented with the option/temptation, many will. This would change the game dynamics in ways that I'm unwilling to accept. I know that this hasn't even been suggested for implementation in WoW, but it's the first idea I've ever heard that would cause me to rage quit.
Having said all of that, I don't think Blizzard would risk this with WoW. Perhaps in a few years if it works well for them in Diablo 3, but I certainly hope not.
Can anybody think of any other scenarios that this might lead to? I actually found it a bit fun hypothesizing.
loop_not_defined Aug 1st 2011 4:25PM
Look at it this way:
If Diablo III, a non-subscription game, generates income that rivals World of Warcraft's subscription model, imagine how much money WoW would generate if it made a complete switch to this "Auction House" model?
Whether this new auction house duality sweetens or sours the Diablo III experience remains to be seen, however.
loop_not_defined Aug 1st 2011 4:27PM
Ack, I don't think my point was clear enough...:
WoW could become a free-to-play game if Diablo III's approach succeeds.
Arrohon Aug 1st 2011 5:16PM
@BB Crisp
This is already in WoW in some ways. You don't want someone to get ahead of you by buying a BoE with real money. People already buy gold that they use to buy the BoEs. People are already buying BoEs with real money, it just takes a middle-man (gold seller) to do it.
Antigone Aug 1st 2011 5:32PM
@BB Crisp
Here's another scenario for you -- instead of using the cash earned from selling BOEs for his/her own playtime, the GL uses it to fund the guild's vent server and web site. I wouldn't mind that at all.
Darren Aug 1st 2011 5:43PM
I think people are overestimating the value of items in this system. There are dozens upon dozens of raid epics on the WoW AH for basically every server, every day. Buying gold has relative value because of the difficulty and risk involved with getting it. If everyone can buy/sell gold and buy/sell items, their relative value compared to RL cash will drop.
Unfortunately, I don't believe this will do anything to stop "gold farmers", the companies that do this now, because it is profitable for them compared to the relative value of money in their home countries. These will still continue because although the value of gold may drop, the risk and effort getting it might also drop, balancing profits. In china where $0.50 / hr might be a decent wage for a poor person, making 1-3$/hr farming gold is amazing (or the company pays an employee 0.50 and pockets the rest), in most countries however, you'd be kind of dumb to work for $3/hr and should instead just get a job at taco bell.
BB Crisp Aug 1st 2011 6:03PM
@Arrohon
Yes, this occurs, but far less frequently than it would with an in-game auction house that facilitates these transactions. As it is now, somebody in another guild could be buying gold to get new epics that much sooner than me. They're not supposed to do this and take a number of risks in the process, ranging from account theft by the third-party seller to account suspension/banning by Blizzard. Gold sellers and buyers already affect me indirectly in this way, but Blizzard can only do so much policing on this front. I'm satisfied that they're doing what they can and hopeful that in the future they'll have better tools for combating this behavior.
My other examples, however, aren't currently in-game concerns of mine. Guild leaders cooking the books? Ninjas being given yet another reason to take crap they don't need, since we've now given it monetary value? Progression raiders being given a strong incentive to buy items to keep up with the competition? Not to mention that this all inflates the gold price of items, since there are now two sets of currency. Granted, this works both ways, as items both cost more and sell for more, but it still puts a "financial" burden on somebody leveling a character on a new realm. For me personally, it also devalues my in-game work and achievements. If it costs $3 to buy an epic that took me days of farming and dailies to afford or craft, I'd feel a little slighted. Of course I could just buy it myself for the same $3, but my incentives for the game end up out of whack. I don't want to have to buy my way to success or fall behind as a holdout against the new system.
BB Crisp Aug 1st 2011 6:16PM
@Antigone
The vent thing is something I had thought of. I agree and like the idea of selling in-game assets to support the service, but there's the problem of transparency. The guild would operate like a business where workers and shareholders have no clue what the owner is actually doing. Without any financial records that account for both virtual goods and where the real money is going, I just have to trust the word of the guild leader. Unless that person were a close friend of family member, I wouldn't be able to do that. It would be easy enough for them to funnel money to pay for vent and pocket the rest. I could conceive of an arrangement where an active leader from a large guild has his subscription paid for in this way as compensation (I wouldn't mind doing that for my current guild leader), but it's a different story if he does it in secret.
bluesky_v2.01 Aug 1st 2011 9:08PM
That's the problem I have with this feature. It'll be too tempting. I dont want that to be a decision I have to make every time a nice piece of loot drops.
Also, I totally breaks the immersion, which sucks.
Docseuzz Aug 1st 2011 11:20PM
Hrm, if an in-game rare BOE drop has value in real world money, will I have to pay income tax on it? Although part of me likes the possible idea of financing my WoW subscription fees via valor boots (or equivalent)
Maccaroon Aug 2nd 2011 3:14AM
So does this mean Diablo 3 contains a cash cow level?
Arktic Aug 2nd 2011 12:24PM
@BB Crisp
I know I'm a bit late to this conversation party, but if you remember, in Diablo III, any drops are personal drops. You won't see what your party members loot, (maybe in combat/loot log). So comparing this system to a BoE that drops when the RL has on master loot is flawed. There won't be that rolling aspect in the new Diablo game, and there won't be a chance for your loot to be taken by underhand means.
BB Crisp Aug 2nd 2011 12:57PM
@Arktic
The op that I responded to was talking about implementation of this type of auction house in WoW and the article suggested that "World of Warcraft could benefit greatly from this type of auction house". I know Blizzard isn't suggesting this right now and I know Diablo is a different type of game. I don't know how well or how poorly it would work for that game, but I know the reasons why I wouldn't like it in WoW. It's all hypothetical at this point, but I still think it's an interesting discussion to have.
philip.walpole Aug 2nd 2011 5:14PM
@Pyromelter@Daedalus
I read on wowhead news that though you will be able to add a third-party account to your Battle.net "wallet", the two do not interact. When you sell an item in the D3 auction house, you will be given a choice of depositing the money into your third-party account or Battle.net "wallet". You will not be able to transfer funds from your "wallet" to your third-party account. There will also be fees for depositing into your third-party account and most likely fees from your third-party account for the transaction.
Thought I'm not a tax specialist, I imagine this type of income would fall under some tax laws - much like money gained through freelance work or maybe significant sales on sites like ebay. If you plan on using the currency-based D3 AH, you may want to brush up on tax laws pertaining to these types of transactions (as mentioned in the article), else you may have the IRS auditing your accounts for income not reported on your tax return. FYI.