What are the implications of a real-dollar auction house?

One of WoW's biggest issues that currently plagues Blizzard (as well as the MMO genre in general) is the existence of a gray market in which companies sell in-game currency to willing buyers against the game's terms of service. Many free-to-play MMOs and online games combat this market by selling their own currencies for use in-game, making the currency non-tradeable, or selling items in a microtransaction marketplace. Blizzard has not yet made a free-to-play MMO where these concepts could come to any kind of fruition, and WoW's virtual goods store is very limited in scope and price point.
Diablo 3 is going to be a huge hit, no matter what. The game is destined for greatness, if only for the mere fact that it is the follow-up to one of the greatest games in the history of gaming, Diablo 2. Players have been part of a gray market for Diablo items through sales, hacking, duping, and a million other bugs that plagued the first and second games.
Diablo 3 will utilize an in-game gold currency -- and then, in a stroke of crazy genius, also have a counterpart auction house where real dollars can be spent on items that players list for real dollars. We do not know what the upper and lower limits on the system are and so on, but what we do know is that Blizzard will take a cut of the sales from real money transactions. Seems like a great way to generate money without subscriptions, no?

Opening up a real-currency auction house is huge news for at least two reasons. The first is that instead of selling some kind of in-game currency for use in the auction house, Blizzard is taking out the proverbial middleman. Why sell fake Blizzard Bucks when players can make the transactions right there on the AH with their saved credit card info and Battle.net wallets? Plus, Blizzard isn't actually selling the goods, just providing the means for auctions of virtual items within its world. You won't be buying that Greataxe of the Whale from Blizzard, but from another player in the game. You can (according to the pictures leaked) purchase gold for money on the auction house, seen as one of the categories on the side navigation bar.

Second, Blizzard wisely does not prescribe gold a value in dollars. There are two separate auction houses, with the two currencies never meeting in the middle. If someone lists something for gold, you pay gold. If someone lists something for dollars, you spend dollars. Gold does not get devalued in the system, until a player-based solution comes about to ascribe value. Real money can be spent on almost everything, even gold, but it's not Blizzard setting the price and it's not gold sellers making the transactions -- well, it is gold sellers, but we are all gold sellers under this model. Everyone becomes a gold seller in essence, and Blizzard always gets its cut. Win-win.
It's wacky to wrap your head around. Think of it more like the App Store for Diablo 3, and instead of buying apps, you are buying items you may need for your adventuring for small payments, based on whatever is up on the auction house.
The navigation bar clues us in
On the side of the auction house user interface are many different categories of what is available to purchase, as well as a Balance box with a dollar amount. The categories include equipment, characters, gems, crafting materials and dyes, tomes and pages, and gold. From the characters and gold categories, we can guess that players will be able to sell their characters and gold for real currency.
So here is an auction house that eschews the developer's selling items and power-ups in an in-game marketplace for a system in which players freely trade items, characters, currency, customization options, and more with each other, taking Blizzard out of the equation except for the auction house itself. This seems like the best of all worlds for players, who can do everything inside the game with gold and their own play experience. Other players who choose to spend money can purchase straight from other players who are selling their virtual goods. You can buy power -- but not from the game developer. Interesting.
There are strict auction rules out there that vary from state to state, as well as income reporting and other rudimentary documentation that has to go on. Is my Diablo 3 income taxed? If I sell enough Stones of Jordan, will I be bumped up to another tax bracket? Suffice to say, there are many implications that a Diablo 3 cash auction house could potentially bring, but as an evolution of the way players interact with their virtual goods, it's a milestone.
World of Warcraft could benefit greatly from this type of auction house, removing the need for players to spend money on gold from gray market outlets and instead allowing them to spend directly on items being sold by players themselves on the open market. It makes me sad that Rob Pardo said that WoW would probably never get this type of auction house, since it could benefit the game in many ways. Blizzard could remove the profitability of gold farming by making everyone a gold farmer and, much like what it did with the Diablo 3 auction house, linking the auction houses together region-wide.
The game changer - the Battle.net Wallet
Also of note is the Blizzard Battle.net "wallet," where you can put money to spend on the Diablo auction house. This money is Battle.net-universal, that means the potential to spend your Diablo 3 earnings on WoW game time, pets, mounts, and even other games from the Blizzard store. Blizzard still gets its cut from the auction house sales. This is it -- this is the game changer.
Battle.net funds can be used on any digital product
Quote:
How will the currency-based auction house work?
How will the currency-based auction house work?
Players will be able to make purchases in the currency-based auction house using a registered form of payment attached to their Battle.net account. As with other popular online-purchase services, players will also have the option to charge up their Battle.net account with a balance of funds that can be drawn from for purchases of any digital product available through Battle.net -- this includes not only auction house items but also things like World of Warcraft subscription time and paid services, to name a few examples. On the flipside, when players sell an item in the currency-based auction house, the proceeds of the sale are deposited into their Battle.net account and can then be used as described above. Note that this process might be different for certain regions; we'll provide further region-specific details as we get closer to launch.
With Diablo III's cash auction house feeding your Battle.net wallet, more in-game purchases from pets and mounts to other Blizzard games open up to more people. Blizzard has the opportunity to let other games, including future and past releases, feed into the account's pool. Remember when I talked about how the Battle.net account has been changed to something that Blizzard wants you to keep into perpetuity, adding value to through all of its games and services? This is the huge beginning.
Any digital product. The system feeds itself. Blizzard makes money off the transactions that occur, and you get to either take your money and go elsewhere or stay in-store and in-brand and just spend your Battle.net balance right there on new stuff, fully available for you. It's genius.
You would never have the urge to purchase gold from a shady seller because there would be a market of in-game sellers ready and willing to sell the items or gold, with the added benefit of being able to rely on the Blizzard interface for safety. Imagine: Instead of spending cash on gold, then turning that gold into a Vial of the Sands, you just plop down $10 on a Vial being sold by a player. If this is all true, Blizzard has created a compelling new addition to the way players can expect to deal with their virtual goods.
Filed under: Analysis / Opinion, Blizzard, Economy
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Reader Comments (Page 10 of 11)
lazymangaka Aug 1st 2011 4:35PM
I will gladly play Diablo 3 for a living, if it comes down to it.
adamjgp Aug 1st 2011 4:41PM
I think this is a great addition to Diablo3. As has been said multiple times before, this type of market has existed for a LONG time. Blizzard has now regulated the industry, and made it safer for consumers. Just as in Diablo2, you do not have to purchase items for real money, but if you choose to purchase items at least you have the peace of mind knowing that you're not going to get ripped off by the dodgy site you're procuring the items through.
As far as integration into WoW? I really don't think that they'll integrate it into WoW in the near future. The reason I think this is because:
1. It would drive off a very large portion of the player base.
2. WoW wasn't designed for these type of transactions/markets.
Now, in the future, maybe in another 5 years or so, I could see this being implemented as WoW goes into a F2P mode. By that time, they'll have (hopefully) balanced the game around this idea.
Then again, maybe Activision has more control over this whole process, and we'll see it in WoW sooner rather than later. Although, I hope that they'd do some focus testing to see what type of possible impact this would have on their bottom line. If the money they'd make from AH fees off-sets the amount they'd lose from subscriptions, then I'm sure that the suits at Activision would push for a real $$ AH in WoW.
dabgdck69 Aug 1st 2011 4:46PM
Can we say LOSERS? Anyone that buys game items other than mounts or vanity pets (which are bought from the company directly) is pathetic.
Thomas Higgins Aug 1st 2011 5:15PM
No, because we:
a./ Do not work on Top Gear (Great show, but really childish presenters. In their forties/fifties. Egad!)
and
b./ Left kindergarten or nursery school longer ago than yesterday.
Patrick Aug 1st 2011 4:48PM
I am curious as to the tax implications of implementing a RMT system in Diablo III. Obviously, any income generated by the Diablo AH will be taxable, but my concern lies in what that means for everyone else. If the average trading value of, say, a King's Sword of Carnage is $60(US), does that mean that all King's Swords of Carnage have a real-world value of $60? Would this mean that people who don't sell their items would still have to pay taxes on them, similar to, say, winning a new car on a game show? The car has value, even if you don't drive it or sell it, and you are expected to pay taxes on that value. Wouldn't the same apply to virtual items that have a real-market equivalent value?
bdew Aug 1st 2011 4:56PM
I don't care THAT much about the $$$ AH...
.... but no offline play is a dealbraker for me. WTG Blizzard [or should i say Activision?] shooting yourself in the foot. Pirates will break it anyway before it's even released like SC2 and he legit customers will be the only ones suffering.
Amaxe Aug 1st 2011 5:02PM
If this did come to WoW, I think i might use it as a seller if it only cost you on "if item sold," and the commission was a percentage and not a flat fee.
I wouldn't spend real money on buying though.
I guess if enough people thought like me, we'd see a catastrophic failure in the system.
I was wondering though... wouldn't this make it easier for people who hijack accounts and gold farm to get sales, and perhaps make Blizz less concerned if the money rolls in?
Maybe I'm way off base here, but it seems like it **could** happen. I guess the question is **how likely** it is.
Thomas Higgins Aug 1st 2011 5:12PM
I am too polite to say what I really feel about that last little sally. Absurd? Aye, that'll do, pig, that'll do (James Cromwell, Babe - great film. Pity about the sequel, eh?)
What is really absurd is that Starcraft 2 is still one-third of a game. If the original game had all three factions available on day one to play in single-player mode, still the most popular way of playing it outside of South Korea, then the second one should have had as well. Your propaganda in favour of the game being so split in three is absurd as well.
As for cost? Do me a favour. Blizzard could sell the game, with all three factions included in the box, for £100 and folks over here, in the States, and in South Korea and would still buy it in the millions.
Why?
Because people like spending their cash on stuff that they like regardless of cost to them or any perceived benefit. Else why would so many drug dealers be able to get the Queen's Award for Industry if they ever got their trade legalized?
Gizen Aug 1st 2011 5:37PM
I don't like this idea about the Diablo 3 AH, and yet... I don't HATE it. Truth be told, this really is just cutting out the middleman, and so long as it's just the players selling their items and not Blizzard themselves, I can live with this. I'll never exactly be satisfied that people are now authorized to sell their stuff for real money, but I'm not so naive as to think that it doesn't already happen and that this is just a shot at gold sellers to try and lessen their impact on the game. In that regards, I can live with this, and don't feel the urge to riot against Blizzard.
HOWEVER, I do think that applying this AH to WoW would be a terrible idea, because it would absolutely demolish the entire in-game economy. If WoW had included this kind of model from the start, then it would've been fine, but you can't simply take a game that's been operating for 6 years and then completely make a change this drastic to it and expect things to go well. This kind of change would be more massive than recreating the old world for Cata, or changing up the talent trees. It would have a far greater impact than anything else they've ever done before, and personally, I think it would be far too huge of a change. If they were to start off their next big MMO with this system already in place, I'd accept it (albeit begrudgingly), because it really does make so much sense, but adding it into a game that already has it's own system would be a terrible idea imo.
Adryn Aug 1st 2011 5:35PM
If i've got the wrong end of the stick here someone correct me because this is totally blowing my mind.
Theoretically you could sit there all day farming some rare item while watching movies, listening to music, whatever, get ten of this item, pop them on the AH for 10 pound each and theoretically make 100 pound a day, legally, for watching tv and playing diablo.
Elorah Aug 1st 2011 6:11PM
Sorry if this was already mentioned, I couldn't read all 100 comments, but I thought it was important to note that in your article you mention that Blizzard would be taking a percentage of all real-money auctions, when during a Press Event interview, Blizzard (specifically Jay Wilson) was clear to state that they are talking about flat fees per auction instead of percentages.
The big difference of course being that if it were a percentage, then Blizzard would then have an incentive for item prices to be more expensive, and they did not want to portray that image.
I know it's a small thing, but so far it seems that the RL money thing has been quite a polarizing issue, and many people are skeptical of potential 'skeeziness' or corporate greed.
I think Blizzard is handling it well so far; especially considering that if D3 has a gold-based AH but not a RL money based AH, then the situation is ripe for gold farmers, which can arguably have a more profound negative impact in a small-group game like D3 versus an open world MMO.
Mathew McCurley Aug 1st 2011 6:14PM
You are most correct -- edited for clarity.
Most of what I wrote I wrote last night, when all we knew was the leak and not the specifics. A lot was changed between last night and today, heh.
jfofla Aug 1st 2011 6:55PM
I am laughing at people fearing this coming to WOW.
Why?
Player to player sales for real money happen in game all the time.
Let's say I have a Druid and I want a flame kitty.
I buy a ton of Gold, for real money, then pay a leading Progression Guild to get me the staff.
Bingo, in game advantage, bought from other players for real money.
What Blizzard is doing is cutting out the scum gold seller who will then hack your account.
It is genius, and will soon be in WOW, SWTOR, Guild Wars, ect ect. There will be no place to run and hide, you might as well embrace the brilliance.
Ted Aug 1st 2011 7:12PM
Nice troll. -1
Plainswander Aug 1st 2011 7:30PM
Troll is a troll. Yes. Troll has a point though.
The difference is sanctioned -vs- unsanctioned.
Unsanctioned means: They can get caught and are reportable, to say nothing of being immediately recognizable as being complete d-bags.
Sanctioned means: The d-bags have taken over the asylum.
Amaxe Aug 1st 2011 9:42PM
I award you one internet.
Unfortunately, I also award you IE6 to go with it
/duck
Ted Aug 1st 2011 7:09PM
If it comes to WoW being free, but people are allowed to essentially buy gear with real cash, they better be relatively about $15 a month to stay competitive. Otherwise, I'm done for good. No coming back because the gameplay is awesome or that I can become absolutely amazing on my server for roughly $15 a month. If people get amazing gear by dumping a couple hundred dollars of cash into on a fresh (whatever the level cap is at the particular time), it takes out the feeling of "Hey, I worked hard to get rid of my blues and finally get these shiny purples" and leaves you with the feeling, "This guy must live with his mom rent free in her basement to get gear like that." or "Dang, this guy must be Scrooge McDuck."
Take it or leave it Blizz.
Teiwaz Aug 1st 2011 7:19PM
If you find yourself playing chess somewhere where you can buy extra queens, its time to walk away.
If you think we have problems with addiction in WoW, try overlaying all the problems people have with problem gambling. There will always be a higher piece of gear you want to buy and people will buy it, regardless of the real life consequences.
icepyro Aug 1st 2011 7:32PM
The part that bugs me is the trend with many people to run a concept into the ground even if it is stupid to do so.
What I mean is, I foresee everything put on the real money AH and even if it does never and can never sell due to competition and price point, people will still post it there ignoring the gold completely.
What I would like to see is a semi-combined AH where some item is listed for 8000g or $8 to whichever someone chooses to pay for first. There can be an option to not post at all for gold or not post for real currency, but in this way I could better put out feelers and create the market place I want. While many people will still opt out and post only for currency, if I find an item that sells better for gold, then I don't mind having stockpiles of it. After all, I can always sell excess gold in the AH too, ya know?
Of course, if I'm going to wish, I might as well go ahead and wish for a reverse market too. You know, a place where I can post that I will give currency for item X. In WoW terms, this is like making a post that I will pay 16k for a mechanohog. You can make one and click on my post and be richer for it.
Either way, I will sign up just to see how this even works. I'm not too familiar with Diablo anymore, but I'm willing to give it a shot.
berry Aug 1st 2011 8:00PM
So Blizzard wants us to sell our virtual heart on the real money auction house? Oh dear.
Anyone in their right mind would not want this implemented in any game or use it. I never understood why people would pay real money for pixels.
It's not real, it doesn't mix. Stop now or be doomed forever...