What are the implications of a real-dollar auction house?

One of WoW's biggest issues that currently plagues Blizzard (as well as the MMO genre in general) is the existence of a gray market in which companies sell in-game currency to willing buyers against the game's terms of service. Many free-to-play MMOs and online games combat this market by selling their own currencies for use in-game, making the currency non-tradeable, or selling items in a microtransaction marketplace. Blizzard has not yet made a free-to-play MMO where these concepts could come to any kind of fruition, and WoW's virtual goods store is very limited in scope and price point.
Diablo 3 is going to be a huge hit, no matter what. The game is destined for greatness, if only for the mere fact that it is the follow-up to one of the greatest games in the history of gaming, Diablo 2. Players have been part of a gray market for Diablo items through sales, hacking, duping, and a million other bugs that plagued the first and second games.
Diablo 3 will utilize an in-game gold currency -- and then, in a stroke of crazy genius, also have a counterpart auction house where real dollars can be spent on items that players list for real dollars. We do not know what the upper and lower limits on the system are and so on, but what we do know is that Blizzard will take a cut of the sales from real money transactions. Seems like a great way to generate money without subscriptions, no?

Opening up a real-currency auction house is huge news for at least two reasons. The first is that instead of selling some kind of in-game currency for use in the auction house, Blizzard is taking out the proverbial middleman. Why sell fake Blizzard Bucks when players can make the transactions right there on the AH with their saved credit card info and Battle.net wallets? Plus, Blizzard isn't actually selling the goods, just providing the means for auctions of virtual items within its world. You won't be buying that Greataxe of the Whale from Blizzard, but from another player in the game. You can (according to the pictures leaked) purchase gold for money on the auction house, seen as one of the categories on the side navigation bar.

Second, Blizzard wisely does not prescribe gold a value in dollars. There are two separate auction houses, with the two currencies never meeting in the middle. If someone lists something for gold, you pay gold. If someone lists something for dollars, you spend dollars. Gold does not get devalued in the system, until a player-based solution comes about to ascribe value. Real money can be spent on almost everything, even gold, but it's not Blizzard setting the price and it's not gold sellers making the transactions -- well, it is gold sellers, but we are all gold sellers under this model. Everyone becomes a gold seller in essence, and Blizzard always gets its cut. Win-win.
It's wacky to wrap your head around. Think of it more like the App Store for Diablo 3, and instead of buying apps, you are buying items you may need for your adventuring for small payments, based on whatever is up on the auction house.
The navigation bar clues us in
On the side of the auction house user interface are many different categories of what is available to purchase, as well as a Balance box with a dollar amount. The categories include equipment, characters, gems, crafting materials and dyes, tomes and pages, and gold. From the characters and gold categories, we can guess that players will be able to sell their characters and gold for real currency.
So here is an auction house that eschews the developer's selling items and power-ups in an in-game marketplace for a system in which players freely trade items, characters, currency, customization options, and more with each other, taking Blizzard out of the equation except for the auction house itself. This seems like the best of all worlds for players, who can do everything inside the game with gold and their own play experience. Other players who choose to spend money can purchase straight from other players who are selling their virtual goods. You can buy power -- but not from the game developer. Interesting.
There are strict auction rules out there that vary from state to state, as well as income reporting and other rudimentary documentation that has to go on. Is my Diablo 3 income taxed? If I sell enough Stones of Jordan, will I be bumped up to another tax bracket? Suffice to say, there are many implications that a Diablo 3 cash auction house could potentially bring, but as an evolution of the way players interact with their virtual goods, it's a milestone.
World of Warcraft could benefit greatly from this type of auction house, removing the need for players to spend money on gold from gray market outlets and instead allowing them to spend directly on items being sold by players themselves on the open market. It makes me sad that Rob Pardo said that WoW would probably never get this type of auction house, since it could benefit the game in many ways. Blizzard could remove the profitability of gold farming by making everyone a gold farmer and, much like what it did with the Diablo 3 auction house, linking the auction houses together region-wide.
The game changer - the Battle.net Wallet
Also of note is the Blizzard Battle.net "wallet," where you can put money to spend on the Diablo auction house. This money is Battle.net-universal, that means the potential to spend your Diablo 3 earnings on WoW game time, pets, mounts, and even other games from the Blizzard store. Blizzard still gets its cut from the auction house sales. This is it -- this is the game changer.
Battle.net funds can be used on any digital product
Quote:
How will the currency-based auction house work?
How will the currency-based auction house work?
Players will be able to make purchases in the currency-based auction house using a registered form of payment attached to their Battle.net account. As with other popular online-purchase services, players will also have the option to charge up their Battle.net account with a balance of funds that can be drawn from for purchases of any digital product available through Battle.net -- this includes not only auction house items but also things like World of Warcraft subscription time and paid services, to name a few examples. On the flipside, when players sell an item in the currency-based auction house, the proceeds of the sale are deposited into their Battle.net account and can then be used as described above. Note that this process might be different for certain regions; we'll provide further region-specific details as we get closer to launch.
With Diablo III's cash auction house feeding your Battle.net wallet, more in-game purchases from pets and mounts to other Blizzard games open up to more people. Blizzard has the opportunity to let other games, including future and past releases, feed into the account's pool. Remember when I talked about how the Battle.net account has been changed to something that Blizzard wants you to keep into perpetuity, adding value to through all of its games and services? This is the huge beginning.
Any digital product. The system feeds itself. Blizzard makes money off the transactions that occur, and you get to either take your money and go elsewhere or stay in-store and in-brand and just spend your Battle.net balance right there on new stuff, fully available for you. It's genius.
You would never have the urge to purchase gold from a shady seller because there would be a market of in-game sellers ready and willing to sell the items or gold, with the added benefit of being able to rely on the Blizzard interface for safety. Imagine: Instead of spending cash on gold, then turning that gold into a Vial of the Sands, you just plop down $10 on a Vial being sold by a player. If this is all true, Blizzard has created a compelling new addition to the way players can expect to deal with their virtual goods.
Filed under: Analysis / Opinion, Blizzard, Economy
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Reader Comments (Page 11 of 11)
Amaxe Aug 1st 2011 9:45PM
Hmm, I just thought of how a bureaucratic government might look at it.
1) Person is playing a game
2) Person playing is a minor.
3) Person who is minor puts RMT items on AH
4) It is random whether someone will buy RMT item or not.
5) ZOMG!!!!1!! WoW promotes gambling among minors!!!!
(Yes I know it sounds stupid... but "politician" and "genius" are two words which don't go in the same sentence without an "is not a" in between the two words.)
raine13 Aug 1st 2011 9:49PM
i know people that earned their way through college by selling D2 items, and that was before there was a system in place to protect the transaction.
plus, i'd love to be able to tell my wife that i'm no longer paying for my wow subscription because i'm earning enough in the AH to cover it.
anything that can be traded is already being traded, this system would only make it easier. does it really matter where the gold comes from, or where it goes? how would this change YOUR game?
raine13 Aug 1st 2011 9:57PM
i'd love to see the market work like this:
the AH averages the gold to $ rate over 5 days, and every auction is then posted for both using that value.
example:
gold in the AH has averaged 1000g for $1 over the last 5 days. Awesome Sword of Awesomeness is posted for 500g, and is automatically also posted for $0.50 (and visa versa). this should stop potential abuses of the system, as well as keep items available for those that wish to spend the gold instead of cash.
Valianthe Aug 2nd 2011 1:13AM
I am worried about what this could mean where all the best items are for cash only, but I also see that those evil gold-sellers in WoW could be removed potentially if WoW moved to a similar system.
Another interesting facet is the ability to link the battle.net earnings in real dollars to a checking account or merely to use Diablo III farming to purchase WoW time or to fuel my obsession with vanity pets. I am wary of the extra cuts taken from 1) posting Diablo III items for cash 2) a cut from the sold items 3) the fee to transfer out of battle.net and 4) the bank's fee for a battle.net to bank account fee. All of these fees are not known yet but an item sold in Diablo III minus the fees could equate to -5%, -10%, -$0.50, and -$0.50. So an item sold for $5.00 could result in $3.25 cash-out after some reasonable estimates for fees. Maybe #3.25 is still worth the time, but it depends on how much time was invested.
Another great feature is the lack of soulbound items, so in theory, an item could maintain its value over multiple characters or trades. Furthermore, the ability to sell characters could provide some kind of payoff for those gamers unlucky in the suffering job market.
Shrike Aug 2nd 2011 1:54AM
This is horrific and dangerous as hell, and opens MMOs in general and Blizzard in particular up to a whole lot of legal Do-Not-Want.
If you want to compare this to an existing model, compare it to EVE's PLEX*. The major difference is that Diablo will have anywhere from ten times EVE's playerbase to astronomically more, and Diablo will have neither the size limiter of PLEX (i.e. the minimum amount of cash paid is equal to one month game-time and can always be exchanged for one month game-time) or the inherent value limiter of PLEX (once a PLEX is in-game, it cannot be re-converted back to cash except in the form of one month of game-time).
* For those who don't know EVE, a person can pay the same amount as a monthly subscription for a month to get a one-month gametime code that can then be sold as an in-game item called a Pilot's License EXtension or PLEX for as long as desired, right up until the code is used to add a month's game-time to the then-current owner's account.
librariankay Aug 2nd 2011 1:57PM
Diablo: Still not an MMO.
Thomas Higgins Aug 2nd 2011 2:25AM
Oh yeah, almost forgot. Buy shares in Paypal or Ebay. They are going to get much bigger as a result of this.
Gnug315 Aug 2nd 2011 4:59AM
One detail gone unmentioned is the fact that gear in D3 is not soulbound. I fail to see how this does not end up with the market being flooded by endless amounts of copies of the same gear, resulting in a steady drop into nothingness in terms of per-item value.
There better be some serious gold sinks, or gold inflation will run rampant.
On another note, this is such a huge deal for Blizzard financially. It's comparable to the poker rooms that charge a 5% rake, generating millions and millions of $. Frankly I expect them to make more than $15 a month per customer from this, averaged.
All this being said, I'm very intruiged by the whole notion and can't wait for it to play out. I predict it eventually comes to WoW, along with a switch to a new currency. I also predict "WTB AH" being introduced to encourage trade and, by the way, strongly discourage AH pros.
RavenJet Aug 2nd 2011 7:01AM
Once the initial rush dies down ? Seriously - I would consider quitting my dayjob and playing the real-money AH for a living. That was my first thought when I heard the diablo news, but I don't know if I can play diablo THAT much... now if they did it in wow....
jobber Aug 2nd 2011 6:47AM
This is fantastic news, and for me would be great if it made it into wow. I'm hopeless at raiding and down the years have always yearned for the real epic stuff I was never good enough to get. This way I can spend a few and get all that epic goodness. Great idea blizzard.
lornetc Aug 2nd 2011 6:57AM
If this were to ever make it into wow, I will snap my wow install discs in half/shatter them into tiny pieces and mail them to Blizz HQ with a note that kindly tells Morhaime and Metzen to SHOVE THEM UP THEIR REAR. This just goes to show that we can no longer trust them to be anything other than moneygrubbing greenback obsessed hogs, look at how many things in wow we were basically told would _never_ happen or would not be included for the foreseeable future: pve to pvp realm transfers, micro-transactions for mounts/vanity pets, FACTION CHANGES, PREMIUM SERVICES (like the BATTLE.NET GROUPING FEATURE) that should be included in the price of the game and the subscription fee. What I see for the next expansion:
NEW FEATURE: CLASS CHANGE (50$),
NEW FEATURE: CURRENCY AUCTION HOUSE (SELL B.O.E ITEMS / BUY B.O.E ITEMS FOR CURRENCY)
datgrl Aug 2nd 2011 7:06AM
Isn't this sort of what the TCG Loot cards are about? The Blue Murloc is going for $1800 right now. Offering items through the Blizzard Store is one thing. Opening up BOE to profit is totally different. Although I've never played (WoW is my first, and only MMO), isn't this like Runescape?
csm7882 Aug 2nd 2011 8:24AM
Don't worry guys, they will let us use the money earned in the auction house to pay our Battle.net subscription fees.
That's right, they will charge for Battle.net to make up for the lost WoW revenue.
Let's say $5 per Battle.net account and WoW players pay the extra $10.
librariankay Aug 2nd 2011 1:56PM
Source please.
Phos Aug 2nd 2011 10:23AM
I may be the only one, but I think this would actually increase the gold farming business. Where does most gold farming come from, hacked accounts. Now that a hacked battle.net account is linked to real life money I would bet that hacking would increase significantly. Furthermore, since who listed an item is probably available info I could see hackers targeting individuals that post often as they would likely have more to steal.
perderedeus Aug 2nd 2011 12:07PM
What many proponents apparently fail to realize is that all those shady 3rd party sellers from the D1 and D2 days will simply move into D3 and conduct their business "legitimately."
They'll hack or bot or possibly even farm the 'old fashioned way' (with a sweatshop of people working in shifts). They'll post the loot on the AH just like Joe from North Dakota would, only their overhead is a lot less... they can undercut the average player easily to almost always guarantee a sale.
And "cashing out" ... I can't wait to see how they finagle that with the IRS and similar agencies. None of this is good for the game. This type of economics play works in EVE Online because it was built to be part ship combat, part space mercantilism simulator, from the ground up. Diablo has been about demon-slaying and that's what should be getting people psyched, not the cash shop AH crap that they're shoehorning in to make an extra buck. Rest assured, that's what they're after too... that extra buck they can make from the proceeds of each sale.
librariankay Aug 2nd 2011 1:55PM
So much QQ.
So many people that have no idea what Diablo is, and think that it's WoW with vaguely scarier monsters.
So many people who don't realize the doom and gloom crap is completely unwarranted.
ugoticedbro Aug 2nd 2011 2:54PM
Sorry if this was mentioned already. Too many pages of comments to read through.
One issue I see with this...if you can put an auction up for real money instead of gold, how many people will actually put up something for gold? I wouldn't. Those of us that don't care enough to spend our paycheck on epic loots may end up with a long, grindy farming spree to get what we need/want because no one is selling for the in game currency.. But who knows...gold in d2 was really obsolete anyway. I never saw weapons being sold for gold, only traded for other weapons. Hopefully gold in d3 will be a little more significant to use for more than just repairs.
That said, I can't wait for this game.