What are the implications of a real-dollar auction house?

One of WoW's biggest issues that currently plagues Blizzard (as well as the MMO genre in general) is the existence of a gray market in which companies sell in-game currency to willing buyers against the game's terms of service. Many free-to-play MMOs and online games combat this market by selling their own currencies for use in-game, making the currency non-tradeable, or selling items in a microtransaction marketplace. Blizzard has not yet made a free-to-play MMO where these concepts could come to any kind of fruition, and WoW's virtual goods store is very limited in scope and price point.
Diablo 3 is going to be a huge hit, no matter what. The game is destined for greatness, if only for the mere fact that it is the follow-up to one of the greatest games in the history of gaming, Diablo 2. Players have been part of a gray market for Diablo items through sales, hacking, duping, and a million other bugs that plagued the first and second games.
Diablo 3 will utilize an in-game gold currency -- and then, in a stroke of crazy genius, also have a counterpart auction house where real dollars can be spent on items that players list for real dollars. We do not know what the upper and lower limits on the system are and so on, but what we do know is that Blizzard will take a cut of the sales from real money transactions. Seems like a great way to generate money without subscriptions, no?

Opening up a real-currency auction house is huge news for at least two reasons. The first is that instead of selling some kind of in-game currency for use in the auction house, Blizzard is taking out the proverbial middleman. Why sell fake Blizzard Bucks when players can make the transactions right there on the AH with their saved credit card info and Battle.net wallets? Plus, Blizzard isn't actually selling the goods, just providing the means for auctions of virtual items within its world. You won't be buying that Greataxe of the Whale from Blizzard, but from another player in the game. You can (according to the pictures leaked) purchase gold for money on the auction house, seen as one of the categories on the side navigation bar.

Second, Blizzard wisely does not prescribe gold a value in dollars. There are two separate auction houses, with the two currencies never meeting in the middle. If someone lists something for gold, you pay gold. If someone lists something for dollars, you spend dollars. Gold does not get devalued in the system, until a player-based solution comes about to ascribe value. Real money can be spent on almost everything, even gold, but it's not Blizzard setting the price and it's not gold sellers making the transactions -- well, it is gold sellers, but we are all gold sellers under this model. Everyone becomes a gold seller in essence, and Blizzard always gets its cut. Win-win.
It's wacky to wrap your head around. Think of it more like the App Store for Diablo 3, and instead of buying apps, you are buying items you may need for your adventuring for small payments, based on whatever is up on the auction house.
The navigation bar clues us in
On the side of the auction house user interface are many different categories of what is available to purchase, as well as a Balance box with a dollar amount. The categories include equipment, characters, gems, crafting materials and dyes, tomes and pages, and gold. From the characters and gold categories, we can guess that players will be able to sell their characters and gold for real currency.
So here is an auction house that eschews the developer's selling items and power-ups in an in-game marketplace for a system in which players freely trade items, characters, currency, customization options, and more with each other, taking Blizzard out of the equation except for the auction house itself. This seems like the best of all worlds for players, who can do everything inside the game with gold and their own play experience. Other players who choose to spend money can purchase straight from other players who are selling their virtual goods. You can buy power -- but not from the game developer. Interesting.
There are strict auction rules out there that vary from state to state, as well as income reporting and other rudimentary documentation that has to go on. Is my Diablo 3 income taxed? If I sell enough Stones of Jordan, will I be bumped up to another tax bracket? Suffice to say, there are many implications that a Diablo 3 cash auction house could potentially bring, but as an evolution of the way players interact with their virtual goods, it's a milestone.
World of Warcraft could benefit greatly from this type of auction house, removing the need for players to spend money on gold from gray market outlets and instead allowing them to spend directly on items being sold by players themselves on the open market. It makes me sad that Rob Pardo said that WoW would probably never get this type of auction house, since it could benefit the game in many ways. Blizzard could remove the profitability of gold farming by making everyone a gold farmer and, much like what it did with the Diablo 3 auction house, linking the auction houses together region-wide.
The game changer - the Battle.net Wallet
Also of note is the Blizzard Battle.net "wallet," where you can put money to spend on the Diablo auction house. This money is Battle.net-universal, that means the potential to spend your Diablo 3 earnings on WoW game time, pets, mounts, and even other games from the Blizzard store. Blizzard still gets its cut from the auction house sales. This is it -- this is the game changer.
Battle.net funds can be used on any digital product
Quote:
How will the currency-based auction house work?
How will the currency-based auction house work?
Players will be able to make purchases in the currency-based auction house using a registered form of payment attached to their Battle.net account. As with other popular online-purchase services, players will also have the option to charge up their Battle.net account with a balance of funds that can be drawn from for purchases of any digital product available through Battle.net -- this includes not only auction house items but also things like World of Warcraft subscription time and paid services, to name a few examples. On the flipside, when players sell an item in the currency-based auction house, the proceeds of the sale are deposited into their Battle.net account and can then be used as described above. Note that this process might be different for certain regions; we'll provide further region-specific details as we get closer to launch.
With Diablo III's cash auction house feeding your Battle.net wallet, more in-game purchases from pets and mounts to other Blizzard games open up to more people. Blizzard has the opportunity to let other games, including future and past releases, feed into the account's pool. Remember when I talked about how the Battle.net account has been changed to something that Blizzard wants you to keep into perpetuity, adding value to through all of its games and services? This is the huge beginning.
Any digital product. The system feeds itself. Blizzard makes money off the transactions that occur, and you get to either take your money and go elsewhere or stay in-store and in-brand and just spend your Battle.net balance right there on new stuff, fully available for you. It's genius.
You would never have the urge to purchase gold from a shady seller because there would be a market of in-game sellers ready and willing to sell the items or gold, with the added benefit of being able to rely on the Blizzard interface for safety. Imagine: Instead of spending cash on gold, then turning that gold into a Vial of the Sands, you just plop down $10 on a Vial being sold by a player. If this is all true, Blizzard has created a compelling new addition to the way players can expect to deal with their virtual goods.
Filed under: Analysis / Opinion, Blizzard, Economy
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Reader Comments (Page 3 of 11)
Puntable Aug 2nd 2011 12:19PM
It doesn't really matter, since you can also buy and sell gold for real money in the auction house. I'm not sure how easy it will be to get gold in Diablo3 (if killing a mob drops gold or not), but I expect that gold will be so de-valued to be practically worthless, because who would want gold when they can sell their loot for dollars instead?
At any rate, it's genius, as an example of "If you can't beat them, join them". As long as "Chinese gold farmers" (I hate that term) are making transactions through the Auction House, Blizzard gets a cut.
Animaneth Aug 1st 2011 1:32PM
Did you really justified ingame payments with real money? really? This means basically that any item worth it will be placed in the real currency AH, since you can make real money out of it. Players not willing to pay real money for items will be left with an AH with second quality items.
Blizzard knows this, and of course they will put their claws in any transaction made.
Scooter Aug 1st 2011 1:31PM
From the looks of things there will be a charge to simply list the item regardless of whether or not it sells.
Pyromelter Aug 1st 2011 2:18PM
I agree with your point wholeheartedly, which is why it is so devilishly genius of them.
Snuzzle Aug 1st 2011 2:24PM
That was my first thought. Good luck finding anything worthwhile on the gold AH. People will want to get that cash for premium items, and I can't say I blame them. Who wouldn't want to come out of a couple hours' of dungeoning with $50 or so worth of items? Judging by the prices in the screenshots, that's not an unreasonable amount. And heck, that's almost more than some people get paid for a whole night of legal labor.
I really hope Blizz knows what they're doing with this. It sounds very interesting, but also very precarious.
Prelimar Aug 1st 2011 3:48PM
i believe it is said somewhere that "hardmode" characters CANNOT buy AH items with real money. they can only buy AH items that cost in-game gold.
jam Aug 1st 2011 1:20PM
I don't want to be melodramatic, but after this I'm almost certain I will skip Diablo 3.
ToyChristopher Aug 1st 2011 1:37PM
Me too. I would feel vaguely like I'm frequenting a casino when I log in. Sure I'm not spending money to play, but there is still a random chance for me to hit a jack pot. I'm not going to walk around with a $50 virtual staff either. I don't think I would be able to resist selling all the rare drops I got instead of using them in the game.
Arturis Aug 1st 2011 1:48PM
You do realize that the Real Money AH is entirely optional, right? If you don't want to use it, don't use it. Skipping Diablo 3 because of it will only deprive yourself of an awesome game.
DonNochay Aug 1st 2011 1:55PM
@Arturis
And do you not understand that this could lead to the cash based auction house being the only source of getting quality, competitive gear? So many people are posting narrow minded, oblivious views on this.
devilsei Aug 1st 2011 2:00PM
Arturis, you do realize that the simple existence of a "normal Auction House" and a "MAKE REAL MONEY HERE! Auction House" in the same spot, is going to lean towards one side dramatically? On top of them revealing that crafting in Diablo 3 will be utterly useless, this has served to kill any interest in the game.
But I say oh well. Why? Torchlight 2 is still coming.
kaminari Aug 1st 2011 4:45PM
@ don the gold AH will never become the only source of quality and competitive gear, you'll always be able to get that from drops or crafting.
and if blizz makes it so you can't get good gear from drops crafting there will be nothing to post on the gold AH.
Ice Aug 2nd 2011 2:30AM
@Arturis
"Optional" it is, sure.
That is still why I wont be buying diablo 3.
I'm not buying the game or supporting this because I dont believe in cash-shops and other stuff like this specially when you pay for the game (the box, playing is free).
I'm surprised people say that free to play games are bad and horrible because of cash shops where you spend real money for "advantage" like.. xp bonuses.
But when this happens its not "slippery slope", not many seems against it, even when they were saying that "pft they have said numerous times they wont be selling advantages". Now you might say: "But players get the money blizzard isnt selling them". Basically they are selling the items - they are just called deposit fees and AH cuts.
Ok, heres something to think about:
Here's EXTREME example due made up numbers but can be accurate on big scale.
Player A puts 100 dollars to wallet. Blizzard doesnt lose anything since blizzard doesnt actually give you 100 real dollars in exchange, they dial up virtual currency, called dollar, numbers up. Since this is at "battle.net" wallet as they said you cant get them back later. Blizzard has now gained 100 dollars profit.
Player B puts 40 dollars worth of items to AH after being in dungeon, 4 dollar each so 10 items total. Each item costs 0.50 dollar to deposit - made up fee from blizzard, theres no 50 cent "transfer fees" or "handling costs" in AH.
Player B has to pay 5 dollars to blizzard to be able to do this.
-Blizzard has now 105 dollars profit so far.
Player A now buys all those items from AH that happened to be sold by Player B.
Blizzard takes cut on each item, 1 dollar from each 4 dollar item. Blizzard doesnt get this 1 dollar yet - its just made up cut to make them pay less, theres no 1 dollar item "handling cost" or "transfer cost" to them.
*Player A - Losses: 40 dollars for items. Total Profit: 10 virtual items.
*Player B - Losses: 5 dollars deposit, 10 dollars from cut. Total Profit if cashed out: 25 dollars (possibly 1+ dollar less if "3rd party" takes its cut)
*Blizzard - Losses: 0 dollars. Profit: 15 dollars because they pay 15 dollars less to player B but got that 40 dollars from A begin with.
This for 10 items from one player in one day. Player A will still be using the rest 60 virtual dollars so thats another profit there. 15 dollars from someone elses farming virtual items.
Pretty clever from blizzard, I have to say and raise my hat for this.
I still dont approve it but I have to say its pretty clever.
Again I repeat - MADE UP numbers to make my point BUT it is possible that cuts and deposit fees are that much from that amount of items.
Bloodfurnace Dalvengyr Aug 1st 2011 1:21PM
Gold selling websites could probably successfully undercut blizzards cut of the AH expenses. All that'd be doing then is securing gold sellers.
Zapwidget Aug 1st 2011 2:32PM
And give Blizzard a quantifiable and verifiable amount lost and a case for filing suit, making such transaction no longer simply a contract violation but also criminal theft/fraud.
Eric Aug 1st 2011 1:22PM
My concern is that the capital backing the gold-sellers will just help them buyout rare items and resell them for real-world cash.
I see the idea behind it but I fear the bad that may be possible from it.
Bill Aug 1st 2011 1:22PM
I don't prefer the idea of using real-world earnings to get power-ups in a video game, mostly because at the core of shiny graphics, interactive storyline, social background, etc - video games are just games. It's like the Harry Potter movie where Malfoy gets an awesome new quidditch broom which makes him much better at the fantasy sport, not based on hard work or time spent training, just because he's rich. And that's the only problem I have with this, should players be able to buy the ability to exceed in a game? Should I be able to buy my way into the NFL draft?
On the other hand, I can finally make money for playing video games... legally! I can play a video game to make money, and use that money to buy a sparkle-crack pony or some other battle.net transaction, which ultimately means that I just played a video game to buy an item in a different video game. So this once I wont argue with the spoiled rich kids kicking my ass at Diablo if I can get a crack pony from it :)
Bill Aug 1st 2011 1:24PM
Now I don't need to go to my summer job next year, I can sit at home and play Diablo!
MusedMoose Aug 1st 2011 1:29PM
I agree with you and approve of your Harry Potter-based example. ^_^
MissAshley Aug 1st 2011 1:22PM
"One of WoW's biggest issues that currently plagues Blizzard (as well as the MMO genre in general) is the existence of a gray market in which companies sell in-game currency to willing buyers against the game's terms of service."
It's not a "gray market." It's a black market. There is no gray market.