Raid Rx: The power of audio cues

I have a hypothesis I'd like to share, and I'd love to hear your take about this in the comments. Healers react better to sound as opposed to visual cues on the screen. We should embrace this. Now, this isn't to say we need to clutter Mumble with various players calling out different abilities. There are a few addons out there (such as GTFO) that make use of sound indicators whenever you're standing in something you shouldn't be standing in.
Healers have a heavy responsibility to:
- Oversee the raid.
- Watch the ground they're standing on.
- Remove or mitigate boss buffs or debuffs.
- Constantly range check their healing assignments (like tanks).
- Gauge the timing of mechanics or phases.
- Used cooldowns (depending who you are).
Why verbal signals are frowned upon
We've been indoctrinated from our first raid leaders that our own abilities and survivability are based on individual players. We've been reminded that it is up to us to get our timers and respond to when the next abilities are going to be unleashed.
We could not rely upon other players to verbally notify us at all because it was up to us to just see what was going on and react to it.
Does anyone else use their hearing for anything else? For the most part, we have two senses to work with: our vision and our hearing. We should take advantage of this and utilize both as ways to get information. Until they create a Rumble Pak of sorts for a keyboard or a mouse, we'll be stuck with our two dominant senses. I don't know if it makes sense to me to overload and stress one of our senses. We can rely on our eyes and ears as information conduits. Why not use both of them?
Let's not worry about our sense of smell just yet. I don't know about you, but I can think of a few things I wouldn't want to inhale (like the scent of bear druids and all that fur). Not only that, but our noses would be numb due to all the smoke scents in Firelands.
I digress.
How we can use sound
I'm ashamed to admit it, but I ate two Crystal Prison traps during Shannox because I was so focused on getting into position on the tank that I did not see it spawn beneath me. I was zoomed out. I was making sure that I didn't have line of sight issues. One of the dogs was taken out. Naturally, the healing picked up. In 49 out of 50 tries, I would've spotted it and slammed the strafe key, which would have gotten me free.
If there was a tone or a beep or one of those Star Trek red alert alarms, I would've avoided it handily. So that's my mistake.
Verbal cues can be an asset, but only if used sparingly for really important stuff. The other day, my raid group practiced separating DPS elements and healing elements into different channels. This helped reduce the verbal clutter but allowed the different subgroups to communicate fluidly with each other. The downside was that I had to set up combat resurrections by manually placing myself in different channels and instructing specific players to use them. Thank goodness for two monitors.
Let me offer another positive example. If I'm on the ground healing Beth'tilac, our web team likes to call out when they're about to jump down through the hole in the web. When they announce this, I'll creep closer toward them, land healing spells, and then back off again. Even something as minor as that announcement allowed me to help stabilize their health.
Cooldown usage is another area where communication is important. Generally when I call for a raid cooldown, I'll either receive an acknowledgment or a refusal. Sometimes they'll refuse if they're in a bad position or have already used the ability or died. But that interaction has to be quick so I can move on to the next player down the list in case the first player wasn't able to. RSA is great at announcing this stuff. But sometimes you just don't notice raid chat amidst all the chaos that's going on in the encounter.
Anyway, the bottom line is don't shy away from using sound. Having someone call out a specific ability or phase transition can make life easier for you. Your raid just needs to find the right balance between what they feel is necessary and what can be construed as general chatter that isn't productive. Some leaders might view it as a crutch to call out specific things. Your healers might actually be thankful because it means less eyestrain for them, as they won't have to dart their eyes around as much. Use whatever works!
Need advice on working with the healers in your guild? Raid Rx has you covered. Send your questions about raid healing to mattl@wowinsider.com. For less healer-centric raiding advice, visit Ready Check for advanced tactics and advice for the endgame raider.
Filed under: Druid, Paladin, Priest, Shaman, Raid Rx (Raid Healing)






Reader Comments (Page 1 of 2)
Eytan Aug 5th 2011 1:06PM
On alysrazor, to make sure I went through the rings I wait until I hear the "woosh" sound. It's so easy to miss it and fall.
niko Aug 5th 2011 1:06PM
Easy fix here, healers.... GTFO addon:
http://wow.curse.com/downloads/wow-addons/details/gtfo.aspx
It just changes everything. Again.
Quaza Aug 5th 2011 1:46PM
I never fail to mention this addon to anyone. Even the best of people makes mistakes, don't notice that particular fire patch, ect. Honestly, I put it right under DBM in must-have addons.
Vitos Aug 5th 2011 2:08PM
What can I say to get my guildies to use this? They all say "I use DBM, I'm fine" but then they turn around and say "I didn't see, my graphics suck."
So they clearly aren't hearing the DBM warning. I've tried to explain GTFO to them.... /sigh.
Scomparsa Aug 5th 2011 2:46PM
@ Vitos; Just keep pestering them if they keep standing in stupid.
I have GTFO as well as DBM and I have to say, I didn't stand in dumb very often before I got GTFO but now with the addon I only stand in trivial stuff like the frost bomb AOE in Heroic BRC (Yes, GTFO yells at you for that, and it amuses me).
Snuzzle Aug 5th 2011 6:26PM
I know this is a heally column, but I wanted to comment on the use of audio cues to keep the visual clutter down. An addon I've been using for years is Hear Kitty. It plays a visual tone for classes that use "combo point" type mechanics, which means it's not just for kitties, rogues and enhance shams... it also works for pallies to keep track of their holy power (iirc). It's one less thing I have to look at the screen for and that's a good thing when your screen is overloaded with visual flotsam.
Snuzzle Aug 5th 2011 6:28PM
"Visual tone"... of course I meant audio tone. :/
Pocky Aug 5th 2011 8:04PM
I approve of this addon. :)
Donhorn Aug 6th 2011 1:06AM
Ever since the first time I saw GTFO in the Addon spotlight I have had it in my addon arsenal. It helps me keep out of the bad stuff that I sometimes can't see and keeps my Boomkin but alive. It also works out great for my Priest while she tries to heal be keeping herself out of stuff while I focus on other people's health bars. All around I think just about everyone could use this in one way or another.
MrJackSauce Aug 5th 2011 1:20PM
If you want "verbal" cues, here is the next best thing, in my humble opinion.
http://wow.curse.com/downloads/wow-addons/details/gtfo.aspx
Helps me a hell of a lot.
MrJackSauce Aug 5th 2011 1:25PM
Beaten by Nico :D That's what you get when you leave your comment sitting there for ages while you make yourself a sandwich and some tea.
patgamer Aug 5th 2011 1:21PM
Run away little girl!
My raid leader and the MT are quite vocal, everyone else kind of shuts up during fights and it's usually the MT who calls out stuff that the healers need to be aware of for some reason, So I generally just go along with him.
I shall have to give this addon a spin though :) sounds like somthing I could do with. Thanks!
blanchard1992 Aug 5th 2011 1:41PM
I usually use DBM for this as I think it can be configured so that a sound occurs when stuff like that happens. I usually read the giant text that occurs as well when this happens so that I can get to the middle.
HappyTreeDance Aug 5th 2011 1:48PM
I swear by GTFO as well, and have encouraged other members of my raid team to look into using it. Usually the response I hear is "But I don't raid with any of the in game sounds," which just blows my mind. I guess I'm just very much reliant on hearing not only gtfo and DMB warnings, but also boss emotes to know when Something Bad is about to happen. Not only that, but I recognize how raid members spells sound, so I know if someone is using a cooldown. And since you can customize your sound volumes quite a bit, I just....totally don't get how people play without ANY game sounds at all. To each their own, I guess. ;)
I usually have Mumble the loudest, then DMB and GTFO out warnings game sounds around the mid level range, then ambient sounds and music very quietly playing in the background.
jakemaheu Aug 5th 2011 1:56PM
I've been tanking for some friends on my server; we've gotten to 6/7 and we're now working on Ragnaros (7/7 on my main). Our raid leader calls out a LOT of mechanics, which helps the raid, but it feels like people start to get too reliant on him on instead of paying attention to their own timers, which hurts us on a fight like Rag. I feel like they need to be able to handle the fight mechanics (Molten Seed timing and movement, Sulfuras Smash positioning and Sons of Flame priotitization) if he's busy dealing with getting people healed up after seed explosions or Magma Traps (oh, yeah, and he's also a resto shaman).
How would you deal with a situation like this? It's not really my place to tell him to stop calling things out, but people need to learn the motions without having their hands held the entire time.
Jabadabadana Aug 5th 2011 5:17PM
Not sure, in my raid group, I'm that vocal guy. I call out just about everything but what's directly under individual's feet, and sometimes some of that. And I definitely notice that when I shut up, or have to call something else to deal with a problem, various people will start missing the game or addon cues that warn them of mechanics.
I might suggest suggesting that he occasionally not call much in a fight, and if people mess up, use it as a reminder to be able to watch themselves.
Though as a note, I have realized that at least for me, all that verbal calling is also how I notice the mechanics. I'm calling on reflex, and then hearing it from myself, and he may be in a similar situation.
vestrene Aug 18th 2011 4:48AM
Having raided since BWL, and being a raid leader for 3, I used to do the same, particular in the beginning of tier 11.
I realised that it was a huge problem on Magmaw Heroic progress. People simply relied on it, and stopped thinking.
I really, really, REALLY cannot stress this enough: The best thing that ever happened in my raid leader style was to stop calling so many things in detail.
That doesn't mean I don't call things. "Smash". But not "Smash, right side, tanks watch out, get in" etc. I wish I didnt' call Smash at all, but hey.
Healers are often the ones that are happiest to get things called, because they have so much more stress-factors going on (for most fights anyway) than say, dps. But they must never ever rely on someone else to call things.
Example: Back on Chimaeron Heroic, I had a new paladin join to replace an old warhorse of a paladin who just plays like a god, but sadly had to go away for a few months.
He's in charge of a certain part of the raid with the poison goos. Massacre comes along. I'm watching the raid frames, thinking "why isn't xxx being healed up?". He dies. We wipe. When asked why, the healer says he was hoping holy shock would come off cd. Besides /facepalm, you realise the guy doesn't have the boss on focus target and therefore can't see the cast bar. He just knew massacre was coming along, but not quite sure when.
I realise most people probably think this is very basic, and it is. But the more your raid leader calls "smash", "massacre" and such to help the healers, the more likely you are to run into wipes due to healers relying on a call, instead of using information that is quite clear in the ui.
Monion Aug 5th 2011 3:20PM
I use BigWigs for just that. Things like Atramedes' Searing Flame I have it give me a countdown. On fights where spreading out matters? The radar in BigWigs comes with a pinging sound that doesn't stop until you're far enough away (and gods, it's annoying, but effective). Certain buffs give sound cues when they occur, as well, so I can react to those.
I almost never have music on when I'm raiding because I'm so used to sound cues. Music makes it hard to pick those out and I find I'm amuch less effective raider when I have it on.
hystrico Aug 5th 2011 3:33PM
I continually messed up the purple wave on Kilnara until I learned which voice emote went with it. Haven't caught one since.
Fweet Aug 5th 2011 3:32PM
If smell were a feature of WoW, I think I might never again visit the Grim Guzzler in BRD.