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8-12-2011 @ 3:35PM
Your closing, "There's nothing wrong with sitting healers. Just be clear and direct with them on why they got sat and what they can do in the future to ensure that it doesn't happen again."Is at odds with, "You whisper the healer and tell him that you need him to step out right now. He asks why and proceeds to throw a tantrum. This is actually the easier of the two because if he blows up, you may as well have a reason to punt him out of the guild."Simply telling someone to step out without stating why, if you are a guild without a clear policy for stepping out, is going to illicit questions. Expecting someone to simply harth with no explanation is terrible. Tell them you want to try a slightly different healer comp, or that you are asking them to step out due to performance issues that you will discuss with them following the raid. If you want them to stay around for a different fight, make sure you are communicating this as well. Some people make the mistake of thinking a legitimate question is a tantrum. When you think you're doing fine, and someone wants to sit you and you've never been sat before it's going to put your back up, and your anxiety is going to go through the roof. Strong, clear, and non abrasive or rude communication at that point is needed from the healing lead. Keep in mind that many smaller guilds don't have healing leads, and the ones asking a healer to sit is often going to be the raid lead. If this is an advice column, I think it should give good advice, not give people cause to kick their healers from their guild due to what amounts to a communication issue, lag, bad layout design, etc.Also, my guild has adapted a healer channel. To make a channel in wow type /join whatevernameyouwanthere We do not have a healing lead, but if the MT/RL joins this channel in addition to all of our healers and if there is issues for a wipe he believes is caused by the healing, he will ask questions such as -- do I need to reposition the group, why does x player keep dying. Sometimes the healers speak up with these questions themselves. I recommend every guild, even smaller guilds adapt one. It keeps their communication clutter free and out of raid chat, and allows them to function as a team, not competitors. After implementing one in my guild we've often found ways to fix the issues we're having with certain fights, and found ways to make the best of each of our strengths, as sitting healers for us isn't a possibility.
8-12-2011 @ 4:43PM
"Keep in mind that many smaller guilds don't have healing leads..."Smaller guilds may not have a healing lead, but they do have a raid leader and a guild leader (usually the same person), who can do the same job. This article, though, seems more directed at guilds that : 1. Have the ability to swap healers2. Have someone directly in charge of the healersand 3. Have mature, knowledgeable players.The note about 'asking a legit question' and it coming across as a tantrum, more often than not, when someone is told to leave a raid for any circumstance, there's less "Excuse me, what exactly was the problem, so I can fix it?" and more "OMG U F*CKING F**GOT, Y U KICK ME?!?!?! I HOPE U FAIL!!!" and such. And, THOSE are the people that Matt aimed the kick comment to. The immature, disruptive players who also can't keep up with their position's demands.BUT, props on the healing channel comment. I may have to use that
8-12-2011 @ 5:11PM
Its "asks why _and_ proceeds to throw a tantrum" not "asks why or proceeds to throw a tantrum". I can see nothing wrong with the raider asking why, and he should be told why if he asks. I can also see the raid leader saying that we will talk about this later and the raider needs to respect that, because the raid is about the team and not about an individual and raid time is not the time to get into lengthy discussions.A tantrum or really any bad attitude is good reason to kick someone from a guild if they show a history of that.
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