Blizzard releases customer support how-to videos
by Mathew McCurley 
Sep 15th 2011 at 8:00PM
Not only is this an awesome service for Blizzard to put out, the videos offer excellent ideas for online security in general. The tips in the general account security video are great tips to follow, even if you aren't a gamer. Everyone on the internet should be following these security tips. Good on you, Blizzard, for this awesome community service. I don't think we can give the customer support guys enough shout-outs.
Brace yourselves for what could be some of most exciting updates to the game recently with patch 4.3. Look at what's ahead: new item storage options, cross-realm raiding, cosmetic armor skinning and your chance to battle the mighty Deathwing -- from astride his back! Filed under: Blizzard, Account Security
Reader Comments (Page 1 of 2)
Xsinthis Sep 15th 2011 8:09PM
The second person reminds me of Neil Buchanan from Art Attack :P
Scott Sep 15th 2011 8:18PM
TURPSTER!
RS Sep 15th 2011 9:44PM
My thoughts exactly!
anbilow Sep 15th 2011 8:32PM
Did they get the demo man from tf2 to do the 2nd voice?
Drakkenfyre Sep 16th 2011 12:28AM
This guy sounds British.
Gary Schwartz isn't. He isn't Scottish, either.
http://www.youtube.com/watch?v=dZlfMdwFUTg
(He also does the Heavy's voice.)
wollsmoth Sep 15th 2011 8:55PM
Why did they go with British accents? Seems a bit strange for an American company...
Samuel Sep 15th 2011 9:11PM
WoWEurope seem to be the ones producing them, not the branch in the states.
t.p.f.dowling Sep 15th 2011 9:11PM
As British accents rock... and may be found soothing my others :P
Pwnzoar Sep 15th 2011 9:26PM
Shhh! I love British accents.
MaximumStraw Sep 15th 2011 9:49PM
As an Englishman (remember folks, Britain is 4 countries) myself, the accents sound pretty fake... it's just kind of off and some of the ways they pronounce words (short/long vowels) aren't quite right. I think they're just trying to spice it up a little by putting "British accents" over the vid.
Asche Sep 15th 2011 10:37PM
Brithish accents sounds way cooler than gringo's speak ;)
Noyou Sep 15th 2011 11:03PM
Why do people from the UK think they are experts on accents? Just because someone isn't from the same neck of the nape doesn't mean it is "fake". Also, as a Chicagoan, I have a certain accent and it can be more or less noticeable depending on who I am speaking with. /sigh.
Fletcher Sep 16th 2011 12:57AM
It's been proven that most everyone in the Anglosphere regards people with British accents as intrinsically more trustworthy.
Noyou Sep 16th 2011 1:40AM
I am not an expert on accents but the female sounded like she could be Australian or spent some time there. The way she says "you" reminds me of my aussie friend. Another thing to keep in mind is British English is taught pretty much throughout the world so just because people have what sounds like a British accent, they could be from many other places, which would influence their dialect as well. And finally, everyone's "ear" is different which is why many people pronounce things different as well. Even people living in the same city as you ;)
Nathanyel Sep 16th 2011 3:21AM
"you shood first check it is oop too dade"
Krz Sep 16th 2011 3:56AM
Yeah, I'm Australian myself and I thought I heard a hint of familiarity in the woman's voice..
Calaana Sep 16th 2011 5:08AM
Think she's just some form of UK - what region, I don't know, but I wouldn't rule out spending time in oz(maybe even an Aussie who moved when she was young). The Australian accent tends to be the same sort of "floaty", but less rounded. If you imagine a line graph, you'd have two curvy lines, one with smooth, even ups and downs(English), and one with curves going to same spots, but changing rapidly, then having shallow peaks/valleys(Australian). American tends to be a lot sharper, and would be more straight lines, with corners, if you were curious.
kook Sep 16th 2011 7:15AM
Vaguely interesting, vaguely on-topic comment:
If you take two people from different ends of the UK, or even England (which is the accent people are discussing here - I think she's Aussie btw) it's unlikely they'll sound almost the same. They're much more likely to sound totally different.
We're a small country, but people from different areas genuinely struggle to understand each other at times.
My partner can't understand a word most people say when we go down to Cornwall to visit my parents, and we only live in Bristol (that's about 125 miles difference!)
So @ Noyou: the "posh" English accent that you're talking about actually doesn't have much variation, hence British people knowing when it's not real.
This vid explains it pretty well: (and also explains why we tend to be touchy about the term "British accent" :P ) http://www.youtube.com/watch?v=Gu9q_vedO7w&feature=related
Kaid Sep 16th 2011 5:47PM
The female narrator sounds just like the safety instructions recording that I've heard on countless Air New Zealand flights over the years. This is strangely reassuring. I was expecting her to tell me how to inflate my lifejacket and jump on the escape slide next.
shadowhowl1900 Sep 15th 2011 8:59PM
Moral of the story: Never trust rogues