Raid Rx: The full healer skill set checklist

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I get frequent emails from players who are new to raid healing. They're not necessarily new to raiding, but it does seem like a fair number of you out there have DPS characters that are your main. Maybe on the weekends, you switch to a healer for a different change of pace. One of the main topics that routinely appears in tweets, emails and carrier pigeon is the topic of healer skill set. What are the basic things that raid healers should know how to do? Is there anything at the advanced level? We're not going to refer to any items or gear in this post, largely because we're talking about what healers need to be able to do.
Healing and moving This is one of the most basic skills, and I still notice a number of healers out there who seem to be playing with lead feet. Yes, there are spells where you need to stand still and heal. But there are going to be times where your healing targets are kiting something or have to keep moving. Shannox is a good example of this. Either have a prearranged idea of where your tanks and other targets are going, or you'd better learn how to close the distance gap in order to heal them.
Mana management Knowing when to conserve mana is another aspect that comes with time and practice. Some encounters have burn phases, except what's being burned isn't the boss -- it's the raid! Do you have enough mana left in the tank to keep them alive long enough to do the job? If you made the right choices earlier on about which spells to use and which targets to heal, then you'll be in a solid shape for the future. Don't triple-shift and heal the same person. Don't use a fast heal when a slow one would work. Don't burn a bomb heal when a HOT spell can do the job.
Priority healing Do you know about triage healing? This refers to the ability to target the players around you who are under the biggest threat of dying. For example, you might have a player at 10% health after taking a large AOE hit, followed by a tank who's taking a continual beating from the boss that he's tanking with his health floating at 45%. Assuming there aren't any other abilities coming out that can mess up the rest of the raid team, your ideal course of action is to sustain your tank. This type of thinking takes practice and constant healing to do. It doesn't matter if it is being done in raids, heroics or battlegrounds. At the most basic form, healing is the act of keeping players alive in the face of threats.
Cooldown spells Now, this can go one of two possible ways. Either your raid leader coordinates healing cooldowns as needed (such as on Majordomo Staghelm), or you're given full discretion on when and where to use them. Cooldown usage requires twitchy reflexes. You're not always going to know in advance when to use any kind of tank survival spells. It is a split-second decision, where the right call means the tank lives and the encounter keeps going or the wrong call is made and the cooldown is burned or unused, which could result in an eventual wipe. Overall raiding cooldowns can be a headache since it can fall to the raid leader to decide when it needs to be used. On the other hand, maybe it ends up being a dynamic encounter and you're given free control over when to use your spells. Check with your leaders if you're unsure. It pays to have full knowledge of what you're up again. For that you'll want to refer to the next point being made after this.
Stuff that kills healers and tanks Are you aware of the different threats in an encounter? Do you know what abilities can kill tanks or spell doom for other players? Having an in-depth knowledge of what can destroy the raid and what can't allows you to plan your positioning and spell use accordingly. Maybe there's a phase when you don't have to stress heal as much, and can afford to sit back and regenerate a little bit. By being prepared and knowing what to expect, you can deal with the threats easily.
Willingness to bail players out Sometimes you just need to keep your mouth shut and your ego in check. Yes, I get that there are always going to be players who don't learn and continually expose themselves to dangers that they shouldn't otherwise be doing. Swallow your pride and do what you can to heal them (and feel free to yell at them so that they wake up). Let your leaders take care of them after the attempt is over. If someone's consistently playing poorly, you need to alert your leaders or tell the players yourself (depending on how your raiding group handles that). When you're in the battlefield healing, there is no such thing as fair. Sometimes you just need to heal idiots so you can get through to the end of the tunnel. If you can't keep them alive, move on to the next person. At the very least, you should try your best to save them. Healing is going to be full of challenges. The biggest challenge comes from your own teammates.
Burst healing I would define this as the ability to dump a high amount of healing per second on to one or multiple targets. You need to know what set or sequence of healing spells will cause the most healing in a short amount of time. If the tank had 5 seconds to live, what spells in what order could be used to shoot him back up again? Baleroc is a great example of this. If a tank just ate a Decimation Blade, what would you do to spike his health back up again? If your party of five players is being hammered, what can you do to counteract the damage being done until the boss stops the ability?
These are what I would refer to as transferable skills. They're applicable to any healing class (or heck, to any game where healing is a role). Are there any other basics that you would add to this list? Skills that you've found invaluable, perhaps, or things you find yourself teaching to other healers in your guild who are new?
Need advice on working with the healers in your guild? Raid Rx has you covered. Send your questions about raid healing to mattl@wowinsider.com. For less healer-centric raiding advice, visit Ready Check for advanced tactics and advice for the endgame raider.
Filed under: Raid Rx (Raid Healing)






Reader Comments (Page 1 of 1)
Mahram Sep 16th 2011 7:26PM
I would add another skill - staying calm and not giving in to panic. The ability to keep cool and keep using the right spells means seeing your raid live to fight another day.
I would also add battlefield awareness. Keeping tabs on where people are at, where enemies are at, what abilities might be coming, what nasty things people might step into is a huge help in knowing who might need healing, including yourself.
Good list!
Christine sessionWorkflowbasketWorkflowbasketSelectionbasketPerson[1]bookingPersonpersonsurname Sep 16th 2011 11:22PM
I have to say the no panic skill is one: the hardest, two: the one most likely to get you through an encounter, and three: most valuable skill award. Keeping you head level, during a bad pull, a massive amount of damage, a HOLY #$%^ what just happened scenario, is something that will play over many different fields. If the pull went south, see if u can pull off a epic move of pain suppression on the one who did it.. aggro loss and a death defying heal all in one. The sheer need to panic when you see all those health bars going down, FAST, is something that will hone your ability to prayer of healing all 5 of your groups, calmly and in order. That bolt of something from left field that just smacked a melee in the face, bubble, renew, flashflashflash, greater. See just how fast your button can respond. This is that moment when the Keep Calm and Carry On T-shirt comes in real handy:)
Adam Sep 17th 2011 9:40AM
I would have to say that situational awareness is key in all aspects of wow.
Too many times I've experienced wipes due to people paying too much attention to their meters, when they should be paying attention to where they're standing.
That being said, there is a satisfaction in knowing you are leet enough in heals to make it through your group standing in fire, pulling 2-3 groups of mobs, or someone pulling a boss while you're at half mana...
Erebos Sep 17th 2011 11:31AM
I agree. I know that sometimes when I get into a bad situation I do panic, and usually end up "shutting down" and not doing anything for a few seconds, but those times are really few and far between.
On the other hand, I'm usually that healer who's the last one up, healing the few people still standing after the raid leader already called a wipe :)
As much as I hate saving that person who repeatedly stands in bad, I usually do it until it's too much of a drain. Know when to cut your losses. Let them die and focus on keeping the rest of the group alive long enough to finish the encounter.
Bellajtok Sep 16th 2011 10:58PM
If I had to say something, it's the ability to keep experimenting with your abilities. Switching around your hotkeys or noticing "hey, I can use Thorns on the tank before the boss pull to help him out on damage and threat" makes all the difference sometimes. Especially in Zulroics, don't be afraid to try new things! That's what pre-raid content is for. As far as getting into a raiding guild- definitely get as much raid experience as you can. And be prepared to leave any guild that accepts you at lower levels; it's unfortunately true that most real raiding guilds are only looking for top-level chars.
Diatenium Sep 16th 2011 11:38PM
Generally, I recommend doing arenas with friends even if you're not a huge fan of PvP, learning to adapt to dynamic and unpredictable activity from your opposition can go a long way to giving you better situation awareness in raiding.
Luke Sep 17th 2011 12:25AM
@Diatenium
Agreed x infinity.
I can't tell you how many dedicated raiders I've seen scoff at PvP, dancing around in tier gear, standing in fire, yelling, "where is Dave," only to find Dave's not here man...
I've seen those same raiders scoff at new recruits who are battle hardened veterans of the PvP side of things, expecting them to be complete scrubs in "welfare epics" only to find out that they know what's going on better than Mr. I-only-leave-Orgrimmar-if-I-get-a-raid-summon.
Fact is, any team can down a boss, all it takes is finding 10 or 25 people that can memorize where to stand and where not to stand (or at least listen when DBM is screaming at them), when to pop cool downs and when not to.
End game raiding is static when it's done right. PvP is dynamic and prepares you for those times when your raid team can't manage to remember what they're supposed to do next. And yes, as a Healer I'm basically saying the most difficult part of raiding is sometimes the other people on your team, not the Boss itself.
Killik Sep 17th 2011 5:12AM
Ah, if only I could rely on PuG PvPers to memorise where to stand and remain there, rather than constantly strafing and jumping in a circle round the boss and doing terrible dps. Of course, that's just bad players - in principle I agree with you entirely :)
robitrock Sep 16th 2011 11:55PM
Last one: rejuv, swiftmend, NS+healing touch congrats you just healed for 100k+ in 3 seconds
Bellajtok Sep 17th 2011 12:59AM
As a bonus, if it's a self-heal(like when being ganked), you can throw in Barkskin as well. You've also then got two powerful HoTs running to keep you up while you run. Plus Nature's Grasp to hold them. (is that on the GCD? I use it so rarely.) Then pop treeform for high-speed Wraths to force the ganker to retreat. Although if you apply faerie fire first they can't restealth...
I have put way too much thought into surviving rogue attacks.
xdudimus.maximus Sep 17th 2011 1:17AM
1. Dont panic
2. Use cooldowns/racials
3. Trinkets!
http://www.youtube.com/watch?v=Qbu21pjplNs&feature=colike
jlhealy Sep 17th 2011 2:02AM
I love your articles and I have a suggestion for a future one - leading the raid as a healer. I've been made de facto raid leader for my guild, and I'm our top healer as well. These two roles can each be intense and doing both of them at once can get overwhelming. Do you have any tips and overall advice for how to see the big picture and organize the raid while in the midst of actively keeping everyone alive?
Apple Sep 17th 2011 2:24AM
I would add to the point about cooldown management to say that a good healer should be well versed in the things that keep them alive. Especially in 10-man raids, any moves you make to reduce your damage taken (such as Barkskin and Divine Protection) will also reduce the load on your fellow healers.
Speaking of your fellow healers, try to keep track of powerful buffs like Earth Shield and Beacon of Light, especially in any fight that breaks the "Tank and Spank" mentality. Sometimes thinking critically about where your extra healing is going can be the difference between a successful boss attempt and a night of wipes.
TonyMcS Sep 17th 2011 6:21AM
A important consideration is add-ons. While it's possible to use the standard raid frames and UI to heal there are a wide choice of add-ons to fit your preferred play style. I prefer to deliver heals via mouse clicks and key modifiers with Clique using standard raid frames, but Healbot, Grid and others will give you lots of options. Make sure you're comfortable with moving AND delivering heals. Once you've chose a method, it's a great idea to practice in PvP until you're happy with your performance.
DBM is almost required as it will give you a lot of information to understand what's happening currently and what's coming up.
Another great add-on is GTFO. This has saved me so many times by playing a klaxon in my ears when it's time to not stand in the fire. The problem with healing is triage takes concentration and it's easy to miss that you're standing in crap until it's too late.
Arbolamante Sep 17th 2011 10:32AM
And macro s-- my healing went up maybe 25% when I started using mouseover macros -- others prefer click macros, but I'd need a multi-button gaming mouse to be comfortable with that. Those plus decent raidframes are my must haves, though Power Auras to keep track of cooldowns and to alert me when I've forgotten something ("hey idiot -- you don't have Lifebloom on anyone!) is pretty handy.
vocenoctum Sep 17th 2011 4:21PM
I've wondered, since Cata changed their "healing paradigm", about my heals. I've got one of each class, though I'm no good at paladin for mana. Mainly I use holy priest or resto druid.
So, you've got big heal (using my priests #'s):
Big heal: 5559 mana, 2.29 secs, 21,418 health
Fast Heal: 5765 mana, 1.37 sec, 16,062 health
Normal Heal: 1853 mana, 2.29 sec, 8026 health.
What I've read seems to say I should be using Normal Heal a lot, but whenever I try to do so, it's just not enough throughput for the damage coming in. (heroic dungeons and light raiding) Is it just a matter of me trying to heal everyone too much? If tanks are getting hit regularly for 30k or whatnot, can I really afford to spend the time for 3 Heals instead of 1 greater heal?
karatesmashunhurt Sep 18th 2011 7:14AM
I play disc and holy. I find that with disc's mana returns from rapture I rarely have to think about mana, but when I play holy it's much bigger deal. With disc I usually use every GCD, but when I manage to heal well with holy it's because I'm forcing myself to resist topping up everyone instantly, and just be happy
(At least for 5-mans) Most non-tank damage can be dealt with by CoH, PoM and renew. You should probably be using both CoH and PoM on cooldown (especially in raids) unless you know that ticking raid-wide damage like Magmatron's Incineration Security Measure in which case PoM should be saved for that. I mostly stick to serenity chakra state, so can save mana by refreshing the duration of renew whenever it is about to fall off if (I think the target is going to take more damage soon). Note that refreshing renew by casting heal is cheaper than just reapplying renew.
For healing the tank I keep renew rolling, try not to use more than holy word serenity (which is even better than standard heal for HPM) and standard heal. When tank damage becomes harder I throw in a GHeal occasionaly. When it becomes really hard I use Holy word serenity > F Heal > F Heal > G Heal. The serenity first because it's instant and also increases the crit chance of heals for 6 seconds, and because of Serendipity the G Heal will have the same cast time as F Heal.
Also binding heal is such an awesome spell. If you ever need healing and someone else does too then it should be high on the list of spells for you consider. It costs the same as FHeal, has the same cast time, and heals both you and the target for almost as much a FHeal.
Alysandir Sep 18th 2011 11:12AM
I would add that a huge part of being an effective healer is learning what your "style" is, and choosing your class/build accordingly.
I play a holy paladin and have so for quite some time. I've tried playing the other healing classes, but they just don't "feel" right. Back in Vanilla, the priest paradgm, IIRC, was to time your big heals so that they'd kick in when the tank was just passing around 50% or something like that; to me, that's nuts. I would go slow crazy having to stare at that half empty bar! Furthermore, I could never get the hang of playing a resto druid for much the same reason, as rolling HoTs and seeing that green bar slowly creep up doesn't feel all that satisfying to me; I need to see big chunks of that green bar coming back! This despite druids having outstanding flexibility and usually being somewhere towards the top in terms of healing output.
So I guess you could say that I'm a reactive "twitch" healer; as such, I build for haste and mana longevity so I can drop the big heal bombs on an as-needed basis. To me, it was just extremely satisfying being a difference maker on progression content, having that extra gear I could kick in to help save a wipe. But that's *my* style. I know other healers that couldn't play anything other than disc priests because they love bubbles and preventing damage. And others that have to play a druid because the idea of having to stand still to cast drives them nuts. And yet others that have to have chain heal and love angling it like an expert billiards player. To each their own!
Bottom line is, find your style and the class/build that best suits it.