The Lawbringer: Paying for addons and the spirit of the TOS

A long, long time ago, I can still remember the article I wrote at the beginning of my time here at WoW Insider called What happed to TourGuide?, an article detailing the disappearance of beloved addon TourGuide and the sale of World of Warcraft leveling guides. I had questioned whether these guides went against the stated addon policies Blizzard had laid out, which expressly forbid addons for sale or paying for addon access. It was not well received in those circles.
Addons have been brought down or have had the Blizzard gaze upon them for less than being sold on a website for a nice chunk of change. Why then does this new crop of leveling guides and automatic gold making addons (which I will not be linking) get an apparent free pass? Why haven't we seen Blizzard take action against for-pay, in-game gold automators and leveling guides? What is it inherently about the for-pay addons that makes them permissible?
Kevin spurred this whole discussion with an email about a particular gold-making addon that people have to charge to get.
Hi Mat,There are a few things at work here with for-pay addons that contribute to "acceptance" of these specific addons. You have to ask yourself what is actually being paid for, as well as what is or is not permissible under the addon policy. You can read the Blizzard UI policy on the official forums. Let's go from relevant provision to relevant provision and figure out why Blizzard hasn't expressly forbidden for-pay guides and automatic gold making services that you pay to use.
Me and a few friends have been having a little discussion lately after we found out about a addon that is for the auction house that require you to pay to use it. our understanding was that if you are required to pay for a addon it is against the ToS, this is why even though guides like Zygor's come with addons, the addons themselves are still available for free your paying for the guide and addons like carbonite went to a donation model as opposed to being payed for.
Many thanks,
Kevin
Free of charge
This provision of the policy is actually aimed at addons offering premium versions of their addon, much like how Carbonite was accused of created a free version and a better, more robust, for-pay subscription addon. However, look at the rest of the policy -- charge for services related to the addon. While you are not technically paying for the addons that comprise the purchased guide, since profiteers will hide behind the notion that you are paying for information or the data that goes into the guide, you are still paying for a service related to the facilitation of the addon's stated purpose. Downloading, updating, and installing addons as well as furnishing them with the information from a third-party program running alongside WoW is paying for a service related to an addon that you have installed, violating the policy.
1. Addons must be free of charge. All add-ons must be distributed free of charge. Developers may not create "premium" versions of add-ons with additional for-pay features, charge money to download an add-on, charge for services related to the add-on, or otherwise require some form of monetary compensation to download or access an add-on.

2. Addon code must be completely visible. The programming code of an add-on must in no way be hidden or obfuscated, and must be freely accessible to and viewable by the general public.This provision is a semantic overload. Sure, the addon's code is required to be revealed and freely available, but the information fed to the addon is not mentioned. If a third-party program running outside of WoW or layered on top of the game is still running and interacting with the game and is charged for, that information should be freely viewable, yes? While it is not the programming code of the addon, surely you would think that many things would fall under the spirit of this policy, right?
Abiding by WoW's terms
7. Addons must abide by World of Warcraft TOU and EULA. All add-ons must follow the World of Warcraft Terms of Use and the World of Warcraft End User License Agreement.Here's the kicker policy for me with these for-pay addons and guides. First of all, these for-pay gold making services advertise themselves as addons, playing to players' understanding and built-in connnotations of what the word addon means, fully aware that they believe addons to be acceptable in WoW in this capacity. But let's look at two specific pieces of the Terms of Service:
A. use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the World of Warcraft experience;If these guides are authorized pieces of third-party software that run alongside the WoW client, by all means tell me that they are, Blizzard. Warden already runs alongside WoW, monitoring the use of third-party programs during your gaming experience, so detecting these for-pay guides and addons, if they are using third-party, out-of-WoW software, should be an easy thing to do.
C. use any unauthorized third-party software that intercepts, "mines," or otherwise collects information from or through the Game or the Service, including without limitation any software that reads areas of RAM used by the Game to store information about a character or the game environment; provided, however, that Blizzard may, at its sole and absolute discretion, allow the use of certain third party user interfaces;
"Modify the World of Warcraft experience" is an intentionally vague phrase allowing the Terms to cover a greater spectrum of issues that crop up. If these guides and automatic gold making programs advertise themselves as addons and run third-party software alongside WoW that acts as a service to provide the player and the game with information that it computes to effect the game experience for players, then why is this tolerated?
Blizzard's team sent messages to the creators of Tukui because of beta versions of the UI replacement addon was behind a premium pay wall on the site. And yet players can plunk down 40 bucks for an "addon" that auto-updates, downloads and installs other addons into the WoW interface directory for a fee, feeding the player information as a service alongside a third-party program.
This isn't about semantics or wordplay anymore. Most of what I've done for a living has been all wordplay and semantics. I talk for a living. However, there is a factor in all of this that people might be forgetting -- the spirit of the law. The spirit of these policies lies firmly in the fact that Blizzard does not want players to feel as if they have to pay to get the best experience out of WoW outside of the monthly subscription fee. The fairness doctrine of MMOs is in full effect here, and addons are part of that. Paying for a guide or gold making addon, despite how ironclad the wording, is to skirt the addon policy and the Terms of Service and should be fought against. It is against the very spirit of the rules set up by the creators of the game.
Or not. It's your money to spend. I guess I just want clarification.
Fake money or real money?
@UberBryan on Twitter had a great question about Blizzard using real dollars instead of some type of company currency like Turbine Points or Riot Point (for League of Legends):
@gomatgo why does blizzard use dollars for it's cash shop instead of company scrip like almost all other developers? ie turbine pointsFor the Diablo 3 real-money transaction auction house, Blizzard chose to go with real money instead of some kind of middle currency because of the nature of the exchange it wants to be making. This is not about revenue generation in terms of providing items for a price, but rather about supplanting an already established marketplace with a similar, yet safer, version.
When game companies want to set up a revenue model where an intermediary currency is used to purchase items from a store, as League of Legends does, making batch currency purchases make sense because you buy points to spend in a store and then purchase more when you need them. With Diablo 3, Blizzard is not trying to build a store where you purchase items. Rather, the Diablo 3 auction house is intended to replace the already huge marketplace for Diablo items out there in the grey market, where cash transactions run rampant outside of Blizzard's control and outside of Blizzard's granted rights as per the Terms of Service.
Real cash is used because real cash is used on the gray market. It has nothing to do with the amount of money being made or even the rules necessary to make the whole thing work. It has to do with the nature of the system Blizzard is intending to supplant and also to pay for running Diablo 3's massive infrastructure.
Filed under: Analysis / Opinion, The Lawbringer
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Reader Comments (Page 2 of 2)
krisiteenie56 Oct 1st 2011 12:00AM
The only thing is you are subject to this TOS because you agreed to follow it when you installed your game. The rules still apply to you.
DarkWalker Oct 1st 2011 1:03AM
@krisiteenie56
Currently, for WoW, it's one huge can of worms. I'm not even sure how to start to look at it.
There is no Brazilian version of WoW (yet), so it's true I agreed to the US version of the TOS. But Blizzard has a local branch, so I guess any legal dealing between me, as an user, and Blizzard would forcibly be done through the local branch - which might force some local laws to be applied to the contracts, though I'm not absolutely sure. Also, unless Blizzard sues me here, using local laws, they can't actually enforce any ruling anyway unless I either go to the US, or keep property in the US.
In fact, by at the same time having a Brazilian branch, and accepting Brazilian players in the US and Europe versions of WoW - as well as providing local user support for WoW-related problems, in the local language, thus proving they are using local resources to deal with local users - Blizzard might have created a situation where they are bound by local law in their dealings with local players, but don't have an enforceable TOS or EULA, since those are presented to local users in English, instead of the local language. It's another possibility, though again I'm not sure.
To complicate things further, the Battle.net TOS do have a Brazilian version. Quite badly done, BTW - the kind of errors on it almost feel like someone used machine translation on the English version of the TOS, and didn't run it through a native speaker, much less a local lawyer, to see if there was any problem.
As soon as WoW officially launches here, though, it will be simpler: Brazilian players will be bound to the Brazilian version of the TOS and EULA, though obviously the law takes precedence over the contracts.
Ryan Law Oct 1st 2011 5:09AM
I would definitely choose the Lawbringer perk over Contract Killer as Raiders are easy to come by and not really missed, even by their own.
http://in.answers.yahoo.com/question/index?qid=20110819035644AA8qMZ6
Njay Oct 1st 2011 5:26AM
Maybe with all the rage about people making a buck from doing some work people are missing a larger point whereas Blizzard allow people to make money by 'adding to the experience' with some value content and not spoon bending to get around the major points in the TOS.
I'm working on a project away from WoW that has a similar TOS where you can't charge for what is already there for free, but you can be creative and come up with something to aid users.
The negative perception of 'gold selling' and 'cheaters' is really blinding people here to see that you can actually make a living by helping the gamers in an honest way.
gamingforumpost Oct 1st 2011 8:41AM
Blizzard's selective ToS is selective. All addons are allowed. No addons are allowed.
A. use [...] any other unauthorized third-party software designed to modify the World of Warcraft experience;
That clause that catches far more than just the "bad" addons. It also catches auctioneer, DBM and every other addon written. And clause C clearly catches wowhead, thottbot, auctioneer a second time, and every other database or crowd-sourcing software. Now those addons and websites like wowhead are a benefit to the game. Blizzard is smart enough to know that and they are smart enough to allow them. However they exist at Blizzard's pleasure.
The point is that Blizzard has all the power. Blizzard has written the Eula/ToS so that they have veto power over anything and everything that interacts with the game or it's code. Including if an individual user is allowed to play the game. This has far less to do with Contracts and Law and far more to do with Power.
The Eula/ToS is a worthless document with no zero legal standing in many countries that Blizzard operates. An addon can be based out of one of those many jurisdictions. Regardless Blizzard still has the power. And the simple answer is that Blizzard doesn't care enough about this particular issue (2nd rate addons that charge $) to bring the hammer down.
Kasey Carrell Oct 1st 2011 1:47PM
And this is why you stick it to them and torrent their guides! Mwahahahahaha! Take that!
>_>