15 Minutes of Fame: Counseling people who happen to play games

Do your friends, family or coworkers still cling to old-fashioned notions of video games as the provenance of social misfits and those who can't stay focused on the demands and rewards of real life? Take heart -- there are professionals out there who understand the gaming perspective and are working to help normalize gaming as mainstream pastime it has actually become. One of the many leading the charge is WoW player and master's-level psychology student Erinia of Cenarion Circle, whose track toward becoming a licensed mental health counselor includes helping both players and other mental health professionals understand the pulls, demands, and concerns of players who enjoy games like WoW.
Erinia has discovered that magic sweet spot where work, play, and a passion for all of it come together. "Am I an exceptional player?" Erinia asks. "Probably not, but WoW has opened up a lot of doors for me in the real world." We would accuse the lady of understatement here; click past the break for more on counseling, World of Warcraft, and new perspectives on how to help troubled people -- who happen to enjoy playing games -- understand themselves.
Main character EriniaGuild Endow
Realm Cenarion Circle (US-H)
15 Minutes of Fame: Tell us about your course of study. Does gaming figure in any official capacity?
Erinia: My course of study is basically counseling psychology at the master's level. When I graduate in May, I'll fulfill the state course requirements for licensure as a mental health counselor. After that, it's on to a two-year paid internship to accumulate the necessary post-graduate hours.
Gaming is not an official part of my coursework, but I have concentrated on gaming as much as assignments allow. If I can apply gaming in any capacity to an assignment, I use it. For instance, in Research Design, I created a research study with fictional data, explored gaming addiction in my substance abuse class, and even applied theories of group counseling (e.g., Yalom) to guild dynamics. I've looked at the influence of gaming (including consoles) on the development of a person. I dance to a different drum in my program, much to the perceived chagrin of my professors.
So what sort of projects and coursework have you completed that are specifically linked to gaming?
During the interview process of the internship, I was asked about any specific projects that I would like to do if I was selected as an intern. Well, I mentioned that I was a gamer: "Well, I play World of Warcraft, and I have known a lot of people who have allowed WoW and other games to interfere with their daily lives. I personally know of several people who dropped out of this college because of WoW. As such, gaming and internet addictions are a particular passion of mine. I believe, and would be interested, in developing a workshop targeted toward those students who may have some problems with gaming and internet addictions and provide some type of intervention before they drop out of college. I have done a lot of research on gaming addiction, including articles by ... researcher Nick Yee. This workshop might focus on appropriate social interactions and time management skills. Students and those in the community do need to be made aware." (My interest in gaming helped get the internship, but it wasn't the only reason. I'm actually a really good counselor! I swear!)
So far, in my internship, I have presented a professional issues seminar on problematic gaming to the psychologists at the counseling center on campus. They were very impressed with the seminar and have encouraged (demanded) that I present a similar workshop for students this semester. (An intern has never presented at the professional issues seminar before, so it was an honor!) The seminar focused on why the professionals at the counseling center should care about problematic gaming, as well as de-pathologizing WoW.
There is still a huge stigma associated with MMOs in general, but WoW is considered to be an addictive monster. Clients are very reluctant to mention gaming at all during the beginning stages of treatment because of this stigma. They will typically come into therapy for help with depression or anxiety. It is only later that they might briefly mention gaming.

Lisa, you're right. This is a topic that can get lengthy and convoluted very quickly. Even to me, there is no easy answer. I absolutely believe that there are certain people who can become addicted to gaming. There are studies that have demonstrated remarkable similarities in brain activity between substance use (think cocaine) and gaming.
I am not saying that WoW players are addicts. Gaming already has such a stigma associated with it, and adding addiction onto that creates even more stigma. (Addiction is often co-morbid with things like depression and anxiety). I prefer the phase problematic gaming. By using problematic gaming, therapists are forced to shift from the idea of addiction to looking at the gaming as a symptom of a larger picture. Is the person gaming 40 hours a week because she's home on summer vacation and has nothing else to do, or is she gaming because she's depressed? It removes some of the stigma associated with gaming and then we can look at what is causing the depression.
Gaming becomes a problem when it interferes with the real world. When folks lose their jobs or drop out because they play the game all day, it's a problem. The same can be true of relationships, though the question becomes, did the person game to escape a bad relationship, or was the relationship solid when the person began to game?
And there's a beneficial side ...
Gaming can absolutely be beneficial for people. MMOs in particular are useful tools for learning a second language, help with socialization skills, and can even help people who previously, were unable to form connections with anyone else. Gaming can improve self-esteem, and I think that they would be especially helpful with trauma work.
I recently ran this thought past my supervisor and he mentioned that Tetris can delay the onset of trauma. WoW would force a person to negotiate social relationships after a trauma. (People tend to isolate after traumatic experiences, especially sexual assault due to lack of trust in people and the world). I mentioned before my theory that gaming can help people form their identities as they experiment with different parts of their personalities.

Absolutely. Most people I've worked with in class and at the counseling center had no idea what gaming entailed and were stuck on the stereotype that all gamers are overweight males with no life and living in their parent's basement. By now most will at least acknowledge that gaming is a subject worth some investigation. I have helped dispel the myths surrounding gaming and especially WoW.
I think my passion for the subject has helped along with engaging presentations (and handy cheat sheets they could keep). The psychologists at the counseling center really like having the cheat sheets handy because they can refer to the sheet to learn what a raid is if a client comes in and talks about gaming. As a former client who talked about gaming, there is nothing more disrupting than to have a therapist stop you and ask, "What is a raid? What's a guild? Why is this important?"
It's really important for all therapists to know about gaming, because players aren't restricted to teenagers; veterans of war, other professionals, and yes, college students play. MMORPGs are heavily involved with social interpersonal dynamics that can have a real effect on Real Life™.
Do you find that closed attitudes toward gaming are very difficult to break down even in an academic setting?
Is it out of line to say Hell, yes?! I have faced a lot of adversity from several professors because of my interest in problematic gaming. To them, it's not something that is a legitimate topic, and it's not a legitimate addiction. To them, people can just stop playing whenever they want with no adverse effects. I think a lot of gamers would disagree. I certainly do. Unfortunately, for them, technology is becoming more integrated into the global culture. Gaming will become
more of a problem in the future and it's up to my generation of clinicians to be prepared.
Tell us a little bit about your own WoWing habits. Do you get time to play regularly? What's your guild busy with these days?
Okay, this is embarrassing. I play ... a lot. I must clock in about 25 hours a week on Erinia. Two years ago, I would have met criteria for problematic gaming.
Right now, I'm part of Endow's progression 25-man raiding team as their main DK, as well as their social officer. I manage all sorts of activities within the guild, including the guild raffle (members contribute some mats for flasks, enchants, gems, repairs, and we enter them in a drawing to win a bunch of gold), and events like a realm-wide Hallow's End Bash coming up at the end of October. My guild is co-hosting the event along with an RP guild on the realm. I'm really excited because I have always done parties for my guild during Hallow's End and Winter Veil, but never a realm-wide one. We are doing a costume contest and giving away some prizes that I have yet to determine. I'm thinking about giving away a few Blizzard pet store pets.
I also run in guild events like achievement runs or a very selfish quest to get Shadowmourne. (Okay, I did give the contents of the special chest away). I'm also a bit of an achievement junkie. I love the game, and I love my guild.

Once I get my master's, I plan to work toward getting my hours for licensure. I hope to continue to be part of the gaming community and use my knowledge and skills to help others who might have a problem with gaming. Where I live, there isn't much knowledge about gaming in general (I'm the go-to person on campus about the subject). I really want to work on publishing some research on the relationship between gaming and personality, even if it's simply anecdotally backed. My goal isn't to make money on the topic, but to educate other professionals. I really hope to look at how MMOs can help with trauma work, especially sexual assault. I really think that the application is there, but there is a total lack of research on that topic. It would be super-cool to get published in a peer-reviewed journal.
Gaming will always remain part of my life in some form. I grew up with a Nintendo and Sega, and graduated to building my own gaming computer. It's hard to even fathom a time when gaming won't be part of my life or my professional career, especially when it's such a passionate part.
Read more from Erinia at her blog, including psychology-related posts such as what guilds need to survive, the 6 R's and a sample about gaming addiction.
Filed under: Interviews, 15 Minutes of Fame






Reader Comments (Page 1 of 1)
rockychristine Oct 13th 2011 1:29PM
I admitted to my therapist that I play WoW and how it's proven to be both an effective stress-buster and a good way of reordering my thoughts after a bad day. If I sit down and tank a few dungeons, suddenly I'm focused on something more immediate that I have a lot of control over, and it really helps me calm down and deal with things. I've met a lot of WoW players with serious mental health issues, and many of them report the same things about a productive outlet for stress and a way to deal with social issues and anxiety.
My therapist also mentioned that some of her other clients have mentioned video games and MMO's as ways of handling difficult things, and she has found more benefits and more of a community than she expected. Looking at gaming as both a problem and a solution is definitely something that mainstream psychology could benefit from- it's a really interesting multifaceted issue.
TimR Oct 13th 2011 1:51PM
Really interesting interview. At one time I thought I had a gaming addiction to WoW, but after leaving it for a long time and then coming back, I see my interest in the game is really a way for coping with other issues in my life.
Dr. D Oct 13th 2011 1:58PM
Several months ago suffered a severe spinal injury. I have always been fit and led an active lifestyle. I've now found myself barely able to walk, sit upright, and suffering from almost constant chronic pain. As time wore on I started to suffer depression which is common in most cases. Most days I am stuck flat on my back, under pain medication, with nothing to do but watch television, read, surf the internet and play WoW . As the depression grew I reached out for things to occupy my mind other than "OMG, I'm crippled and this hurts! My life as I know it is over!" and started playing a lot more WoW. I love it. It takes my mind of my mind as I say. My therapist also thought I was a good move. He officially endorsed my focusing on WoW as part of my recovery and coping. He has also worked with PTSD in returning soldiers and WoW has been beneficial to them as well.
Miranda Palmer Oct 13th 2011 2:00PM
Fabulous article! I have found that having an understanding of gaming has been very beneficial to my private practice at http://counselingmodesto.com I don't advertise for addictions or "gamers." I just build gaming questions into my assessment. Understanding some of the personality's drawn to certain types of gaming scenarios.
I love finding out if it is a great stress reliever, a major source of social support, etc. I also help couple's navigate when going through life transitions. When couples go through changes like having children, sometimes hobbies like gaming, shopping, etc. can just get a bit out of balance and couples need a safe place to explore and find a way to talk about constructively.
There are even some fabulous counselors who are in second life providing online therapy!
Keep up the great work! Maybe you can make it out to the West Coast to give your fabulous training over here!
I think everyone wants an easy way to categorize things as good OR bad. Gaming, Facebook, SmartPhones, TV, running, working out... all of these things could be good or bad for a person. It depends on SO many factors!
Mortenebra Oct 13th 2011 2:08PM
I love this. I wish I'd known about her work when I was doing my research on linguistic self-representation through WoW... It definitely would have helped bolster my claim that MMO gaming is, in fact, a productive tool in fostering, for example, socialness in a usually shy, closed-off individual... Or confidence in a person who's usually down on themselves, or lacking self-belief (like me!).
Nick Yee is one of my favorite researchers in the field; I think I just found another one! Keep up the good work! Can't wait to see more of this person's adventures!
Orrine Oct 13th 2011 3:05PM
I'm schizoid, so I find it too stressful to have many real life relationships and somewhat regular meetings with friends. So WoW is the one of the ways for me to communicate keeping regulated distance to people and immerse to fantasy setting.
And no, I'm not addicted (really ;), it's just one of the least stressful things to do.
The hopeful thing is that I had no problems not gaming for months when I found something else to do. So I hope that after another couple of years of therapy, WoW (or other games I will play by then) will become just the way to have fun, not the diversion or substitution :)
Baribal Oct 13th 2011 3:49PM
I have to say I've never thought about how WoW has actually helped me before, and I'm kind of tearing up a bit after reading this. My wife got me playing after my first deployment, and thinking about it this game might really have helped save my life.
I was drinking nightly, really didn't care about work, and I was having a real difficult time connecting or talking even to anyone who "wasn't there". I still get somewhat nervous in crowds but at the time I couldn't be around more than a few people I didn't know without a lot of difficulty.
WoW certainly didn't fix all of my problems, and it took a couple years of Army counseling to help (which despite the rumors has become really wonderful). Thinking about it in light of this article though I'm realizing that meeting people in game and raiding with relative strangers, a place where I could isolate myself easily if needed by just logging off, may have had a lot to do with being able to reintegrate myself with my real world family and friends.
Great article, thank you.
Welldead Oct 13th 2011 4:33PM
I actually did my senior exit project on gaming addiction, people were like lol this is a joke right? that is soo bull crap i was like, no, this is really happening in todays society. I stopped to play wow for a whole year, i kept in touch with my fellow guildmates and started to miss the game, i was soo stressed(Almost something bad happened to me) and i just needed a break and started playing wow again, it has really calmed me down alot but my mom (im 18 still) thinks that oh too much gaming im taking your laptop im like -.- w/e. she really hasnt seen my side of the story where as i can relax and get out of the real world for once and not being a crazy maniac and doing bad stuff outdoors instead i stay home, share some family time and play wow. When will parents see that video games can be really stress relievers? like seriously.
Welldead Oct 13th 2011 4:33PM
Btw, i liked the article 100%. was very interesting very very.
llcjay2003 Oct 13th 2011 7:58PM
This is very encouraging. I am also in grad school for counseling and was feeling discouraged that my passion for gaming would not be able to be tied into my profession. Hopefully, I can get an internship similar to what Erinia has.
krisiteenie56 Oct 13th 2011 8:48PM
I can say I've been on both sides of the coin here. When my ex and I separated I turned to wow as a way to help keep my mind off of him and it worked very well. A few years later I became leader of my guild unexpectedly and found myself playing A LOT more than I once did. It got so bad that it threatened my marriage. I was so shocked when my husband sat me down one night and said it felt like he hadn't seen me in months. I would go to bed at 6 am and sleep until 4 in the evening and he had left for work by then so I never saw him. It took that slap in the face for me to realize I had gone too far. I stepped down as g lead and now I play a lot more casually. In a way I had to go through it I think to learn how to control myself but I still see gaming as a positive thing more than a negative. It helps people in a lot of ways. It's just like the old saying goes..."all things in moderation"
Liyly Oct 13th 2011 8:56PM
So true... moderation and love - the secret to happiness in life, in my opinion.
I've come up against a lot of negative preconceptions regarding gaming, WoW, and many other aspects of life. At some point people will understand better and that stigma will be gone, but then it will just be something else that people misjudge as 'evil'.
... /sigh ...
Erinia Oct 13th 2011 8:48PM
Thanks guys so much! I really appreciate the support and I'm glad that you guys were able to get something out of this. I really love my job and I'm so glad that I get to count WoW as part of my work.