Just the same thing as always. They want to do it, they hope to do it, they have no timeline to do so. :(

I'm trying not to rage, but I'm finding it hard to understand how they have the tech to completely reshape the world and produce beautiful looking new models and environments yet updating what is widely considered one of the games glaring eyesores is somehow just too much of a resource hog. I'm just so deflated by this. I KNOW it's important to me and I want to believe it is important to a lot of other players. :(

"They want to do it, they hope to do it, they have no timeline to do so."

They could just as well reply with "STOP EFFING ASKING, WE WON'T DO IT, K?", but they all lack the guts to say the truth.

They have the tech, but they don't have the time. Given the choice between a new continent and race like what we're seeing in Mists of Pandaria, or new character models, I think most people - and certainly I - would choose the former.

@Iirdan, I don't buy that line anymore. Going from Vanilla to TBC, sure I bought it. Going from TBC to Wrath I brushed it aside as a luxury request. Going from Wrath to Cata I began to get pretty irked that the one thing I spend the most time staring at in the game world looked the least polished. Scratch that, it looked downright shitty. It's not as if they have not had 5+ years to at least TBC-isize them.

Actually. guys, since the art panel there have been a LOT of questions regarding new player models, specifically referencing the pandaren faces, and Blizzard say that they are actually working on it!

Sadly they haven't given any indication of when to expect it, so it's hard to tell whether it's something for next (6.0) expansion or whether they'll actually have them ready for MoP and it just completely sailed over their heads how much this matters to people and they didn't bother making a big deal out of it.