Officers' Quarters: Walking away
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available now from No Starch Press.
Marriage or ... your guild -- it's a fairly straightforward decision! However, it's not an easy thing to walk away from a community you've spent so much time leading and developing, even when you're feeling burned out on the game. This week's email features a guild leader who is simply torn up about the prospect of leaving the guild to another officer.
Hi, ATDGL. My advice is simple: You can't do this to yourself. You just can't.
Believe me, I tried for a long time to hold my guild together when the officer support wasn't there. In the end, I didn't accomplish much besides giving myself a whole lot of unnecessary grief, and the guild still closed up shop for good. I don't regret any of it. Even so, I look back at the hardship and I have to wonder what might have happened if I had walked away sooner than I did.
What a guild needs
You're not doing anyone any favors by forcing yourself to continue when you so clearly don't want to. A guild needs a leader who is active, motivated, and able to put in the time to lead. Let's be honest here: You're not any of those things right now.
It's admirable that you've put in so much effort to ensure a smooth transition to a new guild leader. It's also admirable that you're reluctant to turn over the guild when you know they're going to have a tough time managing it.
But the bottom line is that the guild will have to stand on its own without you at some point, just as it did without Dan. Given your current situation, the guild will likely be better served with a new and enthusiastic leader at the helm.
Perhaps he or she will have an easier time finding officers. It's possible that your own WoW burnout is actually sabotaging your efforts. Many players have a sixth sense for burnout, and it can be disheartening to see it in your leadership, especially for someone who is new to an officer role.
You can't blame yourself
The new guild leadership will have to solve the guild's problems, just as you did. Either they will solve them or they won't. Either they will find new officers to help them or they won't. In either case, it won't be your fault (or your victory if they succeed), because you won't be the one making the decisions.
If the guild fails after you leave, your decision to step down won't be the only factor in that outcome. The death of a guild is never one person's fault (unless of course the guild leader simply goes off the deep end). It takes some genuine apathy from a huge portion of the membership to let a guild die.
And my question to you is: If no one wants to step up and help run the guild, is it really worth saving? If the members care about it as much as you do, someone will take up the cause. If they fail to do that, then the guild's collapse is just as much their fault as anyone else.
It's time
When you took the reins of the guild from Dan, you didn't promise to remain the guild leader until the end of time, to vouchsafe the organization indefinitely to the detriment of your own personal life and your own happiness. You did your best, and from what I can tell you did a pretty darn good job, too. But now it's time for you to walk away.
Certainly you can give the new leader whatever support you're able to and whatever advice he or she will accept. You don't have to cut all ties and disappear. You can still make a difference, but in a supporting role rather than an active role.
Don't underestimate the endurance of the real friendships that you've made. You don't have to give those up just because you step down, and they will last long beyond any potential point when the guild is no longer active.
I know how difficult it can be to let go, but you must -- and soon, both for the good of the guild and yourself.
/salute
Recently, Officers' Quarters has examined how strong new leadership can create a guild turnaround, the pitfalls of promising more than you can deliver, and lessons learned from Scott's own guild demise. Send your own guild-related questions and suggestions to scott@wowinsider.com.
Marriage or ... your guild -- it's a fairly straightforward decision! However, it's not an easy thing to walk away from a community you've spent so much time leading and developing, even when you're feeling burned out on the game. This week's email features a guild leader who is simply torn up about the prospect of leaving the guild to another officer.
Scott,
I've been putting off writing this for a long time, but I don't think I can any more ...
During the days of Vanilla I came across a player (we'll call him "Dan") who helped direct me to a great guild ... The guild was small, close-knit, extremely helpful and the most at home I've felt in a gaming community in ages.
Through the years I worked my way up the ranks, eventually earning a spot as one of Dan's officers. Several years later, when Real Life go the best of Dan, I was chosen as his successor. There were other officers there longer, but Dan felt I understood his vision for the guild better than anyone else. I was honored, and have done my best to carry on the guild in the foot steps he left behind.
We're not the biggest guild on our server, or the most advanced raiders, or the best PvPers, but we're good, and we're well known. Our guild name has always been synonymous with quality people, and we let our members know that we value quality of character above all else. When guilds on our server fold, their members clamor to join us, and we're careful about who we let in. We've been around for over five years now, and I am damned proud of everything we've accomplished.
Don't let my glowing self appraisal fool you.
We've had no lack of drama, and we've come close to losing it all our fair share of times. We've had incursions from malicious players, mass exoduses, stalkers, abusers, even incidents requiring forced removal of Officers and regular members alike. But we've always come through it shining ...
Just thinking of what we've accomplished, and the memories I've formed with these people brings a smile to my face. I'm proud of what we've done, and I'm proud of the job I've done leading them. I'm proud to call these people my friends. And not just online friends, real friends. I've met many of them, and keep in touch with several members who haven't played in years. And that is why I have such a hard time coming to terms with this.
I'm tired of WoW.
And unfortunately, many of my officers are too ... We stick around, leading, out of a sense of obligation to our members. Then there are those I envy the least, those who still love leading, and playing the game. They're the ones taking on the ever increasing work load as we lose active officers.
My successor is clear, and I know he'd do a fine job with the same level of support I had at the start, but he won't have that, and I'm scared for the future of our guild.
I've been trying to mold replacement officers, but doing so at a rate at which we're losing them has proven difficult ... Many of our players who I was convinced would be great officers don't want the job, or have folded under the weight of Junior Officer responsibility. I fear that we simply don't have enough suitable replacements. Don't get me wrong, they're all great people, but great people don't necessarily make good leaders.
I'm preparing to be married soon, and the planning time and energy required for that has left me too drained to manage the guild properly. Even when the wedding is past I don't think I'll have the time I used to any more. I find myself resenting the officers leaving, myself for not being able to make up for it, and pitying the officers staying. I'm still playing at this point out of a sense of responsibility to my guild, and an attempt to not disappoint Dan, who rested his baby in my arms.
I'm too worn out to play, and too dedicated to walk away.
I don't know what idea haunts me more; the idea of the guild being failing completely, or it continuing on as a shell of it's former self. I can't shake the idea that either fate will be my fault.
Any advice, wisdom, or encouragement would be appreciated.
Thanks,
Yours truly,
A Terminally Dedicated Guild Leader
Hi, ATDGL. My advice is simple: You can't do this to yourself. You just can't.
Believe me, I tried for a long time to hold my guild together when the officer support wasn't there. In the end, I didn't accomplish much besides giving myself a whole lot of unnecessary grief, and the guild still closed up shop for good. I don't regret any of it. Even so, I look back at the hardship and I have to wonder what might have happened if I had walked away sooner than I did.
What a guild needs
You're not doing anyone any favors by forcing yourself to continue when you so clearly don't want to. A guild needs a leader who is active, motivated, and able to put in the time to lead. Let's be honest here: You're not any of those things right now.
It's admirable that you've put in so much effort to ensure a smooth transition to a new guild leader. It's also admirable that you're reluctant to turn over the guild when you know they're going to have a tough time managing it.
But the bottom line is that the guild will have to stand on its own without you at some point, just as it did without Dan. Given your current situation, the guild will likely be better served with a new and enthusiastic leader at the helm.
Perhaps he or she will have an easier time finding officers. It's possible that your own WoW burnout is actually sabotaging your efforts. Many players have a sixth sense for burnout, and it can be disheartening to see it in your leadership, especially for someone who is new to an officer role.
You can't blame yourself
The new guild leadership will have to solve the guild's problems, just as you did. Either they will solve them or they won't. Either they will find new officers to help them or they won't. In either case, it won't be your fault (or your victory if they succeed), because you won't be the one making the decisions.
If the guild fails after you leave, your decision to step down won't be the only factor in that outcome. The death of a guild is never one person's fault (unless of course the guild leader simply goes off the deep end). It takes some genuine apathy from a huge portion of the membership to let a guild die.
And my question to you is: If no one wants to step up and help run the guild, is it really worth saving? If the members care about it as much as you do, someone will take up the cause. If they fail to do that, then the guild's collapse is just as much their fault as anyone else.
It's time
When you took the reins of the guild from Dan, you didn't promise to remain the guild leader until the end of time, to vouchsafe the organization indefinitely to the detriment of your own personal life and your own happiness. You did your best, and from what I can tell you did a pretty darn good job, too. But now it's time for you to walk away.
Certainly you can give the new leader whatever support you're able to and whatever advice he or she will accept. You don't have to cut all ties and disappear. You can still make a difference, but in a supporting role rather than an active role.
Don't underestimate the endurance of the real friendships that you've made. You don't have to give those up just because you step down, and they will last long beyond any potential point when the guild is no longer active.
I know how difficult it can be to let go, but you must -- and soon, both for the good of the guild and yourself.
/salute
Filed under: Officers' Quarters (Guild Leadership)







Reader Comments (Page 1 of 2)
Dude Oct 31st 2011 1:11PM
If you want to leave your marriage it could cost a fortune. If you leave a guild it might only cost a sub. Personally I would say screw that to marriage and spend it on WoW lol.
thpthpthp1 Oct 31st 2011 1:50PM
How do I get the feeling you wont be in the position to make that choice any time soon? =p
Mihr Oct 31st 2011 1:12PM
The best you can do is leave a prepped group to take care of the transition as best as possible (set raid schedule, a full raid core with back ups, staying members knowing your intention to leave ahead of time).
Obviously you wont be able to leave the guild without an issue and have it continue on issueless because that's part of why we have officers, to deal with these things. The only thing you can do is cut down on those issues so when the new people take over they don't want to tear their hair out fixing a load of problems at once.
niko Oct 31st 2011 1:15PM
Great article! Coming from a guild that had to remake itself after a GM burnout caused a mass exodus and subsequent recreation, I can definitely appreciate and understand the difficulty in which the now-GM has to come to the same conclusion.
What's most important is that the leadership be enthusiastic for the guild, and if you're not that person anymore, you're right in making the really tough decision to pass the mantle to the next in line. Everyone will thank you for the fish anyway, but the alternative would be worse: A sapped guild leadership is a dead man walking.
GL on your new adventures post-WoW. This situation is not likely to be unique given the transition and age of the state of the game!
WrecklessMEDIC Oct 31st 2011 2:05PM
Indeed. I'm seeing a lot of guilds disbanding these days. Including mine. Some day we'll all look back and see how obvious the beginning of "The Great Pandacolypse" was. ;)
Jyotai Oct 31st 2011 2:51PM
@WrecklessMEDIC:
I blame Cata and guild levels, not Mists; which hasn't even come out yet.
These days everyone wants a level 25 guild.
The problem there though is that these guilds are bigger than the people running them can manage raid rosters and social events for...
So I think the cycle will eventually swing back; once epople realize that being in a 600 person guild means 570-580 of you don't get to raid, at all, outside of LF-Raid... they'll swing back to accepting small guild that are, until they commit to them, low level.
marcuswauson Oct 31st 2011 4:22PM
actually they aren't....My guild Parallel on the server Kael'thas is level 25, and we have very few members. We have one full 10 man lead raid group and about 5-6 players who can sub, in reality we have around 30 players who actually play regularly.
Jyotai Oct 31st 2011 7:35PM
@marcuswauson
Go onto your server with an unguilded toon, and look at the guilds in recruitment that are level 25. Likely an average size ranging from 400-800 toons. Some exceptions, because an average is an average not every case - look for the trend.
Now look up the armory of some guilds you know that aren't recruiting. Similar numbers are likely the norm.
Your anecdote is not the norm.
Jyotai Oct 31st 2011 7:45PM
@marcuswauson part 2:
Your guild is also potential proof of an important other point:
the 570 people in that mega-guild who don't get to raid because the leaders can only keep 30 folks straight at a time (since they're only human and not divine prophets...)...
Those folks don't need to be in the position they're in. They got there because they were afraid to trust to a small set of people who became loyal to each other and put in the time and effort to do it together.
Ie: You prove that small guilds can make it.
The problem is that larger guilds make it so much faster, and easier. If I have a guild of 600 and my roster's folks can't get stable, I can replace them on a dime. AND my 570 folks questing and PUGing will give us good guild XP...
So you get all these people who grind up that level, get their scorpion mount, and then get left idling as the choice folks get into the raid roster.
Back before cata, a server might have hundreds of guilds in the 20-40 member range that support 1 to 2 raid rosters... and then a large set of 'casuals guilds' that just did their thing.
They didn't need to all shut down and merge into the megas - but it was the fastest way up the hill.
You could race up that hill at 60mph, or climb up it at 5mph... most people chose to race, and are now suffering the consequences of being the hare and not the tortoise.
- It'll take time and a lot of bad drama for people to realize the tortoises are the real winners; the small guilds that worked together, like I presume, yours.
Massumma10 Oct 31st 2011 1:28PM
To ATDGL:
You mention that you've kept in contact with friends who have stopped playing. Is "Dan" one of those people? If so, maybe talking to him about that situation might prove helpful. I'm sure he had similar reservations when he handed the reigns over to you.
Gimmlette Oct 31st 2011 1:31PM
I would add that once you took the guild over from Dan, it became your guild, not simply you running his guild. When you look back through the memories you have, they are memories where you were calling the shots. Maybe Dan would have done things the same way, maybe not, but you were there, not him.
I read that you have a successor picked out. I think the best thing you can do for him/her is to let him/her lead. They will make decisions you wouldn't but as long as everything they decide is for the good of the guild, it will work out. You can't be second guessing what decisions they make when you turn over leadership. You simply need to back them up. That might mean the guild goes in a direction you never anticipated. Unless you want the leadership role back, supporting the new guild leader and his/her officers will make you that much more appreciated.
You aren't walking away. This is a transition. You need a full guild meeting where you wax poetical about all the guild has done. Bring up the fun times, the bad times, the downright ugly times and how the guild has survived and persevered because it's the people that make it strong. Talk about your upcoming transition and how you anticipate it's going to cut down your hours of play time. "And so, because of this, I feel the best course of action is to promote X to guild leader. He has graciously agreed to take over and lead this guild to new heights and new adventures. I know you will all follow and help him as you have followed and helped me." If your guild is as strong as you indicate, they will follow the new guild leader.
Promote X in front of everyone. Cheer him or her and then step away, referring the questions you would have handled to your new leader. Discourage grousing and encourage working together as you have in the past. I have a feeling the guild will go on and will be better for a change in leadership to someone with enthusiasm. Who knows. You could really enjoy WOW again when you don't have to run a guild.
Juzelle Oct 31st 2011 1:35PM
good article.
This kind of thing is pretty rough to go through. I went through this myself about 4 months ago. I've been playing my toon since launch in 2004(same character all this time!), & I had a group of guys and gals i've been playing the whole time. Through 5 guilds and 1 server transfer, we managed to stay together as a fairly cohesive unit. I'd started the most current incarnation as a side project after experiencing raid burnout after dropping 25m LK last year, and we progressed into Cata as a social guild that eventually became a raiding guild.
We developed a bad case of apathy, the ususal people not showing up, wasted weeks, etc, with people looking to me to solve their woes. I ended up folding understress & getting serious burn out, and the game just stopped being fun and became a chore. Which is, you know, the last thing that you want from a source of entertainment.
I ended up passing the mantle to a more eager & capable friend, and quitting the game alltogether. It was one of the hardest decisions I've ever made, as I knew pretty much all of them in real life, but feelings mended over time, & ultimately it panned out into one of the best decisions I've ever made. I'm in a great relationship, where at the end of the day I barely even have time to even think about playing, but I do miss the game & my guildies quite a bit.
You'll probably still maintain those friendships you'd made, but ultimately it sounds like you're moving on to slightly more advanced/better content, to which end, I salute you :3
Blacklight Oct 31st 2011 1:39PM
I've been there and done that, as I am sure many readers will have, you're not in an unusual or uncommon situation. This very issue will be faced by many other people across many MMOs today, tomorrow and every other day as long as their are guilds and MMOs.
I led a very successful Eve corporation for a very long time, well past the point where I'd had enough. My options for a successor were a little limited with only one real option who I knew was going to struggle for a variety of reasons. However, knowing that I didn't have a 'perfect' candidate to hand over to and knowing they wouldn't get the 'perfect' level of support wasn't a good reason for me not to go.
To cut a long story short I left, my successor took over, nobody died and the didn't fall on anyone's head. The corp just evolved differently than they would have done had I still been there with enthusiasm for the job but that isn't a bad thing. I'm glad I left, I'm still nostalgic about the corp to this day but life moves on and brings other new and exciting challenges.
andres.dc39 Oct 31st 2011 2:44PM
Sounds like you are doing your best to handle this guild while not wanting to. That is pretty admirable, but demanding. I think you are doing the right steps to announce your retirement. Do you have a schedule of sorts for this? I believe you just want to stop playing ASAP so you should at least have a schedule of things you have to do before announcing your successor. Also, maybe you should let your officers know of your decision a few weeks or even a month before you quit so they at least have this on their minds and it doesn't come right out of the blue.
Good luck in all of endeavors.
Jyotai Oct 31st 2011 2:48PM
This is my story...
Guild I started on April 07, 2007.
Walked away last month.
Hard to do, even though after drama between one of my officers and another member caused the guild to pretty die in mid-late wrath... what was left was still 'my baby.'
Seth Oct 31st 2011 3:31PM
I'm sure this may not be the most popular opinion, but putting a guild on life-support, in my experience, is the worst thing you can do, if you want to uphold the legacy of the name and the memories of the fun you have all had together. It may be something you've enjoyed doing the past few years, but without you and most of the Officers, it will be a shadow of its former self. Disband the guild and enjoy RL.
Good luck with wedding planning, it's tough (especially doing the invitations...)
minddwell Oct 31st 2011 3:57PM
You can still play WoW and even run a guild after marriage. It may not seem like it now, but you'll eventually see that it's definitely possible once the marriage dust settles.
perderedeus Oct 31st 2011 4:27PM
Just recently, I too had to walk away... from a guild, not from WoW altogether. This was a guild I've had the pleasure of being a part of for six years (joined in 2005). A very respected guild on our server -- one of the few guilds still persisting from WoW's launch -- and I have been an officer for a great deal of my tenure.
Unfortunately, the glory days seem to be over. The other officers log in exactly twice a week, and that is only to attend their raid. After their 3 hours are done each night, they log off. They very, very rarely log on their alts. And when they are in their raid, they're focused on just that -- the raid. Attendance at our guild meetings (by regular members) has also been sadly lacking. Altogether, it was sapping my vigor and interest in the game. I had to break from it.
I placed my main in a friend's guild. It is more active, thankfully, but not a place I feel wholly welcome at. I also placed an alt in a relatively new guild as an experiment, and I must say that the gamble paid off... it is great to find people who are actually interested in playing the game, energetic, alive and talkative, compared to the ghost town that was my previous guild.
Shawn Oct 31st 2011 7:09PM
Some people take WOW waaaay to seriously. It's a game. Treat it as such. If you don't want to play anymore then don't. I've been playing it almost since the very start and I refuse to get worked up over in game drama, immature players, or people who like to trash talk about how mad their computer gaming skills are (rolls eyes). There's more to life then doing something you just really don't enjoy. Blizzard isn't paying you to run a guild, you are paying them.
sarah Oct 31st 2011 7:15PM
Hand the leadership over now, and step back. Our GL has stepped back, and we renamed the rank to "banker". He's still leader in-game, but his only responsibility is managing the guild bank (monitoring withdrawals, ensuring there are sufficient mats available at all times, etc). A new officer is now managing the raids. It's working fine for us, and for the GL. We're a smaller guild (about 12 regular players and 5 casuals) so I'm not sure how it would impact your guild, but if you hand things over, make it clear to the guild that you are an officer in name only - more an officer's mentor than an officer - you can stick around and help a smooth transition, but you are handing over the reins.