Raid Rx: How to stop worrying about healing

Annnd the BlizzCon hangover continues. I think we should have two BlizzCons a year. Perhaps one out in the east (or maybe a separate one in Europe)? I think it'd be neat! But alas, I'm digressing. This week in how to maintain your healing sanity, I wanted to discuss a problem that most healers have experienced at some point in their healing careers. Ever go to bed sweating stressing about your healing? Felt particularly bad about your performance because you just kept dropping the ball? Have that sinking feeling in your stomach after a particularly bad night?
If this happens to you consistently, then you just might be suffering from worry!

I'm a chronic worrier type of person. I'm worried about the players I recruit and whether or not they can pull off kills. I'm worried about the upcoming raid bosses and what it means for my guild. I get worried wondering what is the next thing that could possibly shatter my organization or my team of healers. It's a game, and I shouldn't be stressing out over stuff like this -- and that's what my friends keep telling me. But knowing that doesn't help make it any easier, because that's just how I am. I've been doing a little reading and conversing with other players to find out how they handle that anxiety.
But let's focus on healing worries. As healers, we're just about prone to all sorts of healing criticism. Here's how I've been trying to cope.
You can't control the direction the dice lands. I was off in Las Vegas recently. It was my first time there ever, and I was playing this table game called craps (with the dice and stuff). Healing, like gambling, involves elements of RNG (otherwise known as the random number generator).
As healers, we have a little more control on what we do in terms of healing targets and spell usage and the like. However, there are healing aspects that are entirely out of our hands. We cannot control the one-shot kills that players will undoubtedly experience. Generally, it is up to the victims to dodge or avoid the one-shot ability. We cannot control things like Ragnaros' shooting his waves of fire in a direction you're standing in while you're slowly Levitating down and being hit by it.
The best we can do is to look forward. If the dice ends up snake eyes and you didn't bet on it, that's unfortunate. We can't afford to stress over the stuff that has already happened to us. We learn from it, and we move on.
The Aristotle method
I mentioned the critiquing process the other week, but it bears repeating again (especially for heroic mode). I know I feel better when I lay out exactly what happened. If you're not happy to analyzing everything on your behalf, I find it helps to pretend that you're accumulating the different facts for someone else (like maybe for an officer or a GM or something).
I think it was Aristotle that employed a straightforward process:
- Get the facts.
- Analyze them.
- Come to a decision.
Get the facts. Find out exactly what happened. Scour your combat logs. There are a few addons that can assist with a recap of deaths. (Recount and Death Note are some popular ones.) If you're in a higher-end guild, consider using some screen capturing and video recording tools. I know some organizations like to record their attempts and get instant video playback when things go wrong.
Analyze them. Start examining everything that happened. Go through the facts you collected. This is the stage where you start rethinking about what you were doing and what was going on. Try to mentally play it back and figure out where the attempt started to unravel. If you were one of the causes of it, then it should be pretty obvious to figure out with all the information you have at your disposal. If you're pretty sure you weren't the guy at fault, that doesn't mean you should stop. It means you should keep analyzing and look for other ways where you could have helped prevent the wipe from occurring. Maybe if you had been in a better location, you could've been in range of the tank and helped out the tank healer who had to avoid a meteor or something.
Come to a decision. Well? You know what you did wrong! Generally speaking, there are only one or two things you can do to correct it in future. Try to minimize your own repeat mistakes. As an example, I noticed on our initial attempts on heroic Rhyolith, I was running out of mana just before final phase (which is arguably the most demanding part of the encounter). Some parts of it I wasn't able to control (such as players being hit with magma and such). What I could control were raid mana cooldowns and spell selections.
After that, if you're still worried about your actions or inactions, then try this to see if it helps. Quickly whip out a sheet of paper or fire up a word processor, and write down these two questions.
- What are you worrying about?
- What can you do about it?
I find that if I'm really distraught over something, writing it down helps. If the answer to question #2 is something simple, then just go out and do it. Then you can move on to the next thing that's troubling you. I know it seems really silly, but give it a shot and you might find out that it works for you.
As a final thought, can you imagine playing craps with D20s? Yeesh.
Anyway, what about you? Do you have any advice or lessons about handling worry?
Need advice on working with the healers in your guild? Raid Rx has you covered. Send your questions about raid healing to mattl@wowinsider.com. For less healer-centric raiding advice, visit Ready Check for advanced tactics and advice for the endgame raider.
Filed under: Raid Rx (Raid Healing)






Reader Comments (Page 1 of 1)
Twill Nov 5th 2011 12:03AM
If anyone is this afraid of events in WoW, it really isn't healthy to play.
:(
skubast3v0 Nov 5th 2011 3:31AM
So you're telling me if you're fighting Deathwing with your guild for the first time and he's down to 10%, you're not going to be worrying like mad incase things go wrong?
Worrying can lead to success, people that worry tend to do more research into figures and have a smaller margin for error. Worrying can be competitively healthy, just don't stress it too much. :p
renfelt Nov 5th 2011 5:20AM
Okay, let's try this out.
What are you worried about?
That I will have a stressful time healing, and that something beyond my control will happen anyway, wiping the team, everybody will shout "NOOB HEALER!" and I will get kicked.
What can I do about it?
Play my DPS guy instead.
Hey, it works!
Ex-Healer Nov 5th 2011 5:36AM
I quit healing a few months ago. I have a priest and was having trouble keeping people up and alive in cata heroics, and in one group we wiped and I apologized and offered to leave if they wanted another healer. The tank spoke up in all caps and said "YES. PLEASE LEAVE. I TRIED TO KICK YOU ALREADY." I felt horrible and I haven't healed since. :(
Psiwave Nov 5th 2011 5:50AM
I've found (as a new priest and healer) that the early heroic phase is the worst, when levelling you knew you could handle anything exept stupid mistakes, however before you out gear them heroics are hard, especially if you get a newish or alt tank that thinks they can use the same strategies as they are used to on overgeared chars.
Nothing can beat the satisfaction of overcoming a challenge, but I've become a bit too jaded to go for the dungeon finder anymore and limit myself to helping guildies with alts.
jfrombaugh Nov 5th 2011 1:09PM
While I am aware that a certain degree of group discipline & standards are necessary due to the demanding nature of many boss fights, I’ve always felt that many tanks & DPS really should consider what it's like on the other side of the fence for a second.
Healing in Cataclysm is a highly stressful role that requires a lot more practice, concentration & respect for the rest of your group than it did in WotLK. Blaming the healer for a wipe that wasn’t entirely their fault and making a scene does not help matters much for the sensitive-personality healers who picked their spec because they naturally enjoy keeping other players alive & want to be respected for what they do.
I can guarantee you that the pre-4.1 Dungeon Finder healers who were trying to stick out the days of low ilevels & poor mana efficency were not taking the antics as "jokes" or “constructive criticism”. My guess is their thought process went something like this: “Screw these people. I'm just going to leave and do some PvP on my Mage.”
Oberheim Nov 5th 2011 11:07PM
When Cata was released healing changed entirely in comparison to WotLK, if you played like you were used to you went oom 20% into the fight, in order to succeed the DPSers shouldn't take any unecessary damage at all because the healer would go oom healing them for their mistakes. Now that people outgear them they don't know how it is to heal in low gear, it's perfectly doable with an entire group with pre-leveling gear, but that requires everyone knowing the fights and playing them well, so new players just burn them and are able to do that because of geared healers and don't get that maybe it isn't the healer that is bad after all.
jfrombaugh Nov 5th 2011 5:46AM
Seriously guys, as 'experts' in WoW, one thing everyone on this site should be aware of is that any time you’re learning a new encounter, doing a heroic in a Dungeon Finder group, etc, you run the risk of having a wipe night.
It's not like the healer is letting the group die on purpose, and I'm sure that in most cases, she is not any happier than the Tank/Group Leader about the party wiping, regardless of whether she’s properly geared & knows her class or not.
If some of you that use the Dungeon Finder frequently and/or are trusted Raid Leaders are reading this - here's a little tip - typing derisive comments in party/raid chat is NOT going to help the group get through the run any more smoothly.
It's just going to make you all look like a bunch of a-holes.
Kevin Wasson Nov 5th 2011 6:05AM
It won't work. Save your money. There are no diet products that work. None. And even the prescription diet drugs don't do much.
http://www.linkedin.com/groups/Lean-Muscle-X-Review-Body-4161070
Therosh Nov 5th 2011 1:03PM
And love the bomb?
No but seriously, thanks for this article. As someone looking to get into healing (Our healers are burnt to a crisp from constant healing for an intense year of raiding), this is a nice little guide of things to keep in mind while working up to being that clutch healer.
Maalin Nov 5th 2011 2:24PM
I was struck by your remark that, "The best we can do is to look forward." I had a tennis teacher who said that a lot of people mess up a shot because they are too busy thinking about what they did wrong on the last one. I think that applies to healing as well. In the heat of battle, it's best to focus on where you are and what's ahead. Don't stress over one missed heal. The time you spend thinking back will just get in the way of making the next heal count. There is just the now and the future. After the battle there will be plenty of time to analyze.
Luke Nov 6th 2011 4:24AM
Here I put together a syllogism for you.
Plato was a man.
All healers are mortal.
Stop standing in the &$#@ing fire.
Joseph Nov 13th 2011 6:58AM
What Maalin said is very important.
When I get a negative feeling from mistakes or comments I just take a breath in, then out and puts my focus on to the task at hand. It's 100% working after some training. You just snap out of that feeling and gets you back into the game. (This also works with other emotions you get IRL)
take care