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11-19-2011 @ 7:49PM
I was sad that we didn't get a pet last year, and wish we were getting one this year. You know, the pets are just a fun way to mark that you've been around in the game for a while. and unlike a tabard, you can have them all with you and just pull that one out whenever you want. So I'm sad we're not getting a pet this year again, I admit. Do I think Blizzard OWES us? Well. Kinda.I'm a Dev in another game and basically, I only owe the players what they're technically paying for, yes. But we have several holidays we always celebrate in that game. If all the devs got together and said, "You know what, eh, we're not celebrating that" after the expectation has been created that we would... then it is certainly not WRONG of the players to be disappointed. Nor is it ungrateful for them to be disappointed as someone else said. My -Job- and the success of the game I am a dev in... depends on keeping the players in a relative state of happiness. And this means trying (often failing because players can be irrational) to meet expectations. And if I CREATED an expectation of something and then just decided not to do it the next year, that is certainly our right as devs to make that call, but we as devs are not clueless. We don't go, "Huh? What? You expected it? Golly. You could appreciate the other things we're working on instead." We KNOW the players are going to be disappointed.Blizzard isn't any different. Honestly. They're human, sometimes they won't have managed to do something, or sufficiently improve a holiday or whatever. There'll be bugs and there'll be screw ups and there'll be disappointment. They shouldn't be held over a fire for it. But come on, people, don't give excuses like "What you're paying for is only the base game!!!" because that's not true. That's not been true since the first time there was a game-wide event or a a holiday was celebrated in game. Blizzard created a trend in those years of giving something to the players for the anniversary. BLIZZARD made those concepts part of the game we are paying for now. People aren't being ungrateful for being disappointed that last year, this trend did not continue. It's basic understanding of the nature of the world. Even DOGS get it. You give them a treat for something, they associate that treat with that something, they're pretty darned puzzled when suddenly you stop giving treats for it. They eventually get that they should just do the trick and not necessarily expect the treat, but they're not wrong in being confused at you suddenly stopping giving them something. The difference being that humans pay subscription fees and decide whether they're going to continue to subscribe. I'd say the screw up was in Blizzard starting a sort of tradition that they suddenly just decided one year not to do. And that's okay. To me, they screwed up in doing nothing last year, and I accept that. They've screwed up a lot on different things, but I still enjoy their game and still respect what they've managed to do. I'm still signed up for a year and looking forward to the next expansion.You can consider not giving anything last year to be a mistake without hating Blizzard. And people can be disappointed without being ungrateful. Both extreme sides need to calm down. It wasn't a betrayal, but it was a disappointment. Blizzard does not 'owe' it to us. But subscriptions are what gives them their paychecks and disappointing players isn't great business. They're also human beings and human beings are going to disappoint sometimes. Players need to also be able to accept that. :)
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