For the record, the premise that "patch day is patch day" shouldn't be taken lying down is one I agree with.

I agree with your idea, though not to the vehemence you have stated it, and you have, albeit angrily, stated your case quite well, IMO.

Don't get me wrong here.

To me, "Patch day is patch day" takes on the same meaning as SNAFU or FUBAR, not making an excuse for Blizz. It's more like, "They screwed up... again... /facepalm"

Not to sound mean but, why did you make such a huge ordeal and get together on patch day? Anytime there is lots of content released there are crashes and bugs. I don't mean exclusively Blizzard or WoW. There are always things to be ironed out in the first couple days.

Plus you set yourself up for more frustration by asking other people to clear schedules. And set such high expectations on a day that is not going to go smoothly.

It's the only day all of us had remotely free this week. I play in a guild full of busy parents and working adults, not bored college students. Even the younger members have social and family obligations most nights.

That's irrelevant, though. I understand that I spend a lot of money on my car, and sometimes it breaks down or doesn't work properly, but that's life. I don't, however, pay for my car by the day. If I pay for something by the day and it doesn't work for a day, I shouldn't be charged for a day. I know, I know, I could go level alts and see what my shaman's new lightning bolt looks like, and I assure you that I'm very excited about it - but that's not what's on the box. I love Blizzard. They make the best video games on the market and treat their customers better than anybody else. But that's no excuse for bullshit. If anything, I expect even more from them.

Wow, just wow. How many patches have you been around for? 4.2 and 4.3 were the smoothest releases of any patches I can remember in my 4 years of playing. There were times when you couldn't even log into the game for a day or more; and you're complaining about one small part of a larger whole not working? Or not working as intended? Asking for a group in trade/general was never a thought?

When there were really bad problems Blizzard has given free play time, I can think of three or four times off the top of my head, this however, just reeks of entitlement, this is not worthy of compensation.

And unless you live in Asia, WoW has a monthly subscription fee, not daily; by your logic we could break down our monthly car payment into a daily figure and not pay that for the time our car was being repaired.

PTR's as far as they go can only work so well. When only a fraction of 10,000,000 test and an even smaller percentage report bugs or issues, you can't expect everything to work 100%. This is software, and an MMO, it's not going to be perfect. We all have busy schedules (well most of the people I know) but I also know not to expect to be able to do much of what I want on patch release day; not because it's Blizzard, but it's the nature of the beast. Less QQing and more acknowledgement of what they were able to get going without a problem. Put on your big boy pants and pretend to be the mature individual you are.

For the record, I don't *actually* expect to get compensated or refunded, nor do I think it's really in order. What would it be, like fifty cents? I'm not upset about the money. And I understand that everything can't work all the time. I'm just having a monumentally bad day, and this is really the cherry on top.

Still, the attitude that, "You think this is bad? Man, a few patch days ago they *really* screwed us!" is pretty hilarious. If I go to the movies and the guy in the projector booth drops the reel, and I turn to my groaning friends and say, "Hey, man, last time I went here they lost sound for like five minutes. This is awesome by comparison!" what kind of impression do you think my friends are going to get of that theater? That it's a high quality establishment?

Again, Blizzard is awesome. Love their work. But they're capable of pretty comprehensibly dropping the ball, too.

No, my point was they've improved immensely; I don't see them as having dropped the ball especially considering they already have a patch in the works to come out tonight. People just expect too damn much sometimes, and can't see the forest through the trees.

Is it disappointing? Sure, but so was having to wait in queue to even get logged in when Wrath came out. I mean an hour wait just to get in the game. Blizzard does a lot of things better than anyone, and its always the hiccups that people remember.

And FWIW, I kept getting dc'ed in one of the new dungeons and couldn't complete it, and yeah that annoyed me, but it's also not like I won't be able to do it again...and again...and again...

And on a sidenote, I'm sorry you had a really shitty day, and that this added further to it, but at least its over now, and you can look forward to a better day tomorrow.

Guess you are new here. The rule of thumb is wait a week before attempting anything new. By then a) It will be nerfed if needed, b) it will likely work, c) there will be strats available and especially d) PUGs should be able to do it. Brand new stuff is really meant for guilds, not PUGs. PUGs don't, by and large, have the attitude needed to tackle new content.