Regarding Scott's comments under damage control: I wouldn't be openly talking about this. If someone comes to an officer and inquires, that's when the situation needs to be addressed with that person. Assure them that the officers are on top of the situation and then ask that person what issues they see with raiding or with the guild in general. It could be those who left did so for something totally unrelated to raiding.

If someone raises the issue in guild chat, then it can be addressed, very simply. "We've analyzed what were the issues these people had and we've decided 'x' needs to be changed to make us better." Or, "we've looked at why they left and, after long discussion, feel what we do here is just the way we like it. They were probably going to leave at some point anyway. We wish them well and now back to our progression." Always tell members your door is open for anyone to bring concerns to you over anything. And then expect no one will come to you or your officers with a complaint. You almost never know why someone leaves unless they do it in a drama-filled manner.

I'd also think strongly about kicking the alts of anyone who left to be in that guild. Kicking the two conspirators is absolutely the right thing to do, but if you leave alts of the people who left in your guild, they can just ask "x" to whisper "y" and it's poaching nonetheless. Once you've talked to them, I'd say, "we wish you well but as policy, we're going to be removing your alts from our guild. If you desire to come back, please talk to me about returning." Make sure your officers are instructed that they can't reinvite any of these people without talking to you first. You don't need to log on and see "J" has returned and you didn't know about it.

People who jump ship have issues with the guild that you probably didn't know about. Or maybe you did but what they want is not what you offer. It's trying and tough, especially if you lose tanks and healers. But, look at it as an opportunity to let people who might not have filled rolls come forward for a try. I've discovered some great people who stepped forward when we needed a spot filled.

Reply