5 ways to keep your healer happy in 5-man heroics

While much of Azeroth has been busy engineering the repeated demise of the big Dee-Dubya, many of us are still running 5-man dungeons. Maybe it's for valor points, maybe it's to hit the ilevel required to take a pop at that dragon, or maybe it's while frantically levelling another character to 85. With every 5-man instance comes a healer, and you really ought to be showing your healer some love.
Before you say Pah! I don't need to do anything to keep my healer happy -- I massively outgear all the 5-man content the game has to offer. This advice is worthless!, spare a thought for those who don't. The new healer who wants to get a look at some Hour of Twilight. The player with bags overflowing with PvP gear to cheat the ilevel requirement. The fresh 85s who are facing these dungeons for the first time. They need this advice, and if you're running with them, you could consider reading it too. And if you think it's not your responsibility to help your healer out now and then, remember: You don't do any DPS when you're dead.
Before you say Pah! I don't need to do anything to keep my healer happy -- I massively outgear all the 5-man content the game has to offer. This advice is worthless!, spare a thought for those who don't. The new healer who wants to get a look at some Hour of Twilight. The player with bags overflowing with PvP gear to cheat the ilevel requirement. The fresh 85s who are facing these dungeons for the first time. They need this advice, and if you're running with them, you could consider reading it too. And if you think it's not your responsibility to help your healer out now and then, remember: You don't do any DPS when you're dead.
- Don't stand in bad. I can't emphasize this enough. If you suddenly see big, angry damage taken numbers coming up on your screen, you are standing in bad. Move. Some bad is more bad than other bad; examples of very bad bad to stand in include the purple rivers periodically chucked out by Echo of Sylvanas' Blighted Arrow in End Time. There is no unavoidable ability that kills you in a matter of a few seconds, so if you're dying that fast, there's something you should be doing about it. And even if you are moving out of bad, you could probably move faster. There's usually a moment before the bad stuff starts dissolving you from the feet up, so get out of there before that happens. And if the tank moved so that he wasn't in bad but the boss's back end still is? Just move out of the bad. Your DPS may drop a bit from not attacking him from the perfect angle, but it won't drop as much as it will if you're dead.
- Pay attention to the mechanics of fights. Zul'Gurub is a great one for this. The group gets to Zanzil and decides to use the patented red cauldron method where everyone takes the red cauldron buff and DPSes the boss from melee range. Great, if it works. Not great if you're a low-geared healer and your group includes a warlock and a mage. Even less great if the DPS aren't as DPS-y as they think they are and Zanzil casts Graveyard Gas but nobody notices in time. Or if the lone berserker ambling around kills your healer who's trying to save your backsides with something that requires a cast time. And I know Archbishop Benedictus' obvious wave of obviousness "isn't a one-shot," as one tank eruditely pointed out, but is it going to mean the fight takes twice as long if you avoid it? No. This is linked to point #1. If you're planning to red cauldron it up or to not avoid the wave, check with your healer before doing so. If they say don't, then don't.
- Watch your aggro. You heard me -- you, the mage over there doing the crazy numbers. Let the tank establish an aggro lead -- it only takes a couple of seconds -- then attack what he's attacking. The tank is designed to take huge hits to the face; the mage is not. And yes, the tank can taunt it back -- that would be lovely -- but once the mob starts retreating back toward the tank, that's not the time to unleash your mightiest DPS cooldown. Your armor is basically very pretty origami. Omen is your friend here. Healers can also chuck out quite a lot of aggro, but usually it's because they're rolling out the big guns trying to prevent a wipe. Bear that in mind, and remember that if your healer dies because something is eating their face, you probably will too. On the same topic, try not to be That Guy who always stands where another patrol will be or just in aggro range of another pack. Pay attention to your surroundings, not just to your meters. Oh, and DPSers, let the tank pull. If you're stressing because they're going too slowly, feel free to leave and head back into the 35-minute queue.
- Interrupt things. All classes have the ability to do this somehow, albeit with varying provisos, ranges and cooldowns. An awful lot of very, very tiresome abilities are interruptible, including ones that do a good amount of damage. Many mobs will keep chain casting those abilities until interrupted, such as Arcurion's Hand of Frost, so just interrupt it. Please. The less damage the group takes, the less mana your healer gets through, the fewer breaks you have to take, and the faster you'll progress through the instance. And the less likely it is that you'll wipe.
- Use your abilities. But I am! I hear you cry. I'm spamming these damage abilities like it's going out of fashion! Of course you are, but are you using those other ones? The stuns? The ones that remove enrages? Have you made your healer a Mana Cake recently? Have you noticed your health getting low and used a heal on yourself? Have you dispelled a curse or used Dark Simulacrum or Spellsteal to, well, steal a spell? Are you using crowd control? Are you putting debuffs on the boss? Are you occasionally using a defensive cooldown if your health is low? Are you popping out a Tranquility when things are going pear-shaped? If you're doing all these things, then thank you. You're making your healer happy.
And if your healer gets angry with you for using your abilities, healing yourself, paying attention to the mechanics and the like, then don't worry. You're doing the right thing -- and while you may have angered one of the 10 million or so people who play WoW, you'll make many others very much more cheerful.
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Reader Comments (Page 3 of 4)
Frank Jan 10th 2012 9:46PM
I have a Prot/Ret Pally a hunter and a Moon/Resto-kin so I fully understand helping the healer and putting out a few heals as Tank and moonkin to help the group. For the record all druids can res. Most feral my not have the seed for battle rez but you can bet every moonkin has the glyph to make it not require a reagent. All druids can rez though.
Elvgren Jan 11th 2012 12:22PM
Sadly, my bear still can't do it in the form I have to stay in. Nice for DK's and Locks they can rez anytime. Druids are now the rezzer of last resort given the volume of DK's out there. Now if only they'd actually do it. The last time I pug tanked, and I mean the LAST time, the DK actually said they wouldn't rez because they'd lose top meter spot.
Martin Jan 10th 2012 10:23PM
Good advice. I've seen all this on the loading screens before, though.
Revynn Jan 10th 2012 11:09PM
- "Pah! I don't need to do anything to keep my healer happy . . . This advice is worthless!"
Yup. That pretty much sums up the attitude of everyone I meet in the game.
"I've achieved a supernatural state of existence. You're less than human and should feel lucky to simply bask in my glory and offer up your pathetic healing spells to me. I can do no wrong, therefore if I die it is obviously your fault for being 2 rooms back, out of mana and looting the boss I just killed (and yes, I killed him because I'm CLEARLY carrying all of you). If you decide that you know more about your class than I do (even if I've never actually played it), then I will insult your sexuality as well as your functional cognitive levels and demand that the group kicks you out. I also may throw a hissy-fit and pull half the instance before dropping group. After all, the other 10 million people who play this game are not actually people, but highly intelligent NPC's implemented SOLELY for the purpose of aiding my leveling/gearing/PvP/raiding experiences.
Pocky Jan 11th 2012 10:36AM
I'm so making this into a macro. Seriously.
Pocky Jan 11th 2012 10:40AM
To mock the person telling me I failed as a healer because they ran 3 rooms ahead and pulled 20 mobs then died because I was looting and drinking.
Just to clarify. :)
I'm not a dick. Honest.
e93m Jan 10th 2012 11:28PM
I think this topic I made a while back in the EU Healing forums is quite fitting here.
http://eu.battle.net/wow/en/forum/topic/3120182327?page=1
yab Jan 10th 2012 11:43PM
I actually wouldn't mind healing the classes that have abilities that could reduce their dmg taken while standing in bad. e.g. Rogue's Feint. As long as they use it of course.
I sometimes even have to use Leap of Faith on tanks because even they stand in bad sometimes. Mannoroth's Fel Firestorm even hurts you silly tanks!
Wist Jan 11th 2012 12:22AM
"Your armor is basically very pretty origami."
*blink* Ooh, I like the way you think. And the way you cater to us healers. Well said across the board.
Can't tell you how many people (even tanks!) I've had to Leap of Faith out of Benedictus' waves....*grumble*
robitrock Jan 11th 2012 12:36AM
If you do pull aggro off your tank run to the tank not away.
Your tank will love you if he doesn't have to chase adds, that you pulled, your gonna take damage regardless you might as well bring the tank the adds instead of running.
deymorin Jan 11th 2012 12:57AM
OMG this times 1000. DPS facepulling trash and then kiting me as I try to round them up is the main reason I'd blow any genie wish granted on me on being able to punch people over TCP/IP
priestessaur Jan 11th 2012 10:14AM
In addition to this, if you are mage, do not frost nova the adds you just pulled. They can't run back to the tank while sitting in ice but they are, however, now free to melee the healer standing next to you.
Ronnica Jan 11th 2012 12:48PM
Ugggggh. I've had to tell numerous DPS to run TO the tank, not away. And just the nasty comments about my lack of ability to heal everyone out of range of myself and the tank annoy me. Maybe it should amuse me, but it doesn't.
Ballmung Jan 11th 2012 2:26AM
OMG THIS!!!!
I've tanked and healed and one thing I find being a dynamic is the tank may be driving the bus but the healer is engine making it go. You can't go ahead pulling 3 packs of mobs out of a healers range and then rage at the healer about not getting heals. Chances are by the time the heals get their you pulled so much your health was dropping like a stone and there is no spell I have to save your fail ass. I'm looking at you fresh dks.
But I've also had other instances of tanks pissing me off and I seriously only healed them to a point. I don't have to keep you topped off or even let you survive the fight. Just last long enough the dps can burn down whatever is left.
I know that was more directed at tanks but the article covered the dps. And of course I try to be nice to the healers when I tank myself. But as a healer, contrary to popular belief, I can't heal stupid and I don't have to heal arrogance.
omedon666 Jan 11th 2012 3:32AM
This is a really good article. Let me establish that, wholeheartedly and truly, with big thumbs up to both the writer and the commenters supporting, it before I launch into the but.
BUT.
It is so sad that it has come to this. Now, I'll love to be proven wrong by similar articles for tank and DPS, but I'm currently assuming those articles aren't coming, and the message behind that likelihood is the greatest failure of Cataclysm: the trial, indeed, the intensified trial, of the healer.
One person in five should not have this much responsibility and pressure to make or break a group's chances.
One role in three should not have so much social weight in the sphere of guilds and circles of players.
The greatest failing of the outdated trinity is that the "value" and responsibilities are not remotely fair across all roles. Cataclysm just further exacerbated this problem, and I'm disappointed that that appears to be "working as intended".
Healers are the new tanks, as it relates to rarity of skillset and personality type, and I say this as a tank. The pressure on a tank is somewhat mitigated by the fact that the tank is at least "battling the boss", doing something heroic, something conventionally "sexy". I always, always sincerely compliment a good healer, and they beam like a parched man in a desert being offered a gatorade, because of how seldom their hard work is appreciated, and that very status quo is a sad, broken, outdated state of things. I have clung tenaciously to contacts I could barely stand, because they were healers, I have watched people grab on to this trend and ride it into the ground, because they were healers.
The fact that we have an article indirectly screaming "don't piss off the ones that will still heal!" speaks to how badly Blizzard failed at injecting fun into healing. I had three healer characters in WOTLK, and have always had at least one, dating back to vanilla, and I will not touch it now. Some of the most dedicated healers I've known have taken up DPS specs or classes in Cataclysm. In banking on "they will love managing their mana AND the green bars", Blizzard gambled and lost.
Again, I applaud this article, I am only shaking my head at a state of the game that necessitates it.
Long live the healers, the unsung heroes. Blizzard hands you lemons, and you make lemonade, but you really shouldn't have to.
rdstones Jan 11th 2012 4:13AM
I think you may have had a point at the beginning of Cataclysm, but no longer. Queuing up as heals for the new raid finder will cure you of the idea that the design currently puts too much pressure on healers.
Also, with people over-gearing even the new HoT 5-mans now, healing is getting much more stress free. My only fail groups are with the rare occasions where 2 or 3 of the other four people have never done the instance before and their dps or rotations or tanking is just not experienced enough to be able to be covered by the other 2 or 3 good people. I believe you could 4-man these dungeons, in other words, but not yet 3-man them.
omedon666 Jan 11th 2012 12:02PM
I'd like to point out that no one starts out overgeared.
See, this attitude is part of the problem: yes, when overgeared, I'm sure the stress is lessened, but that's not the point. On par, gear to content, it's still more stressful than it should be. The idea that healers need to be overgeared to "get a fair shake/perform at the community's expectations" is even worse than the thankfully nixed idea of defense capping. At least with defense, we knew when we "were good to go".
CodeMunki Jan 11th 2012 2:02PM
I've got 3 raid-geared 85 healers and totally agree.
They also gambled that DPS would quickly learn and properly execute the fight mechanics, thus reducing the pressure on healers. This also did not happen. DPS got used to being sloppy in Wrath and still haven't recovered. They still haven't figured out that healers can't brute force the group through sloppy play like in Wrath.
Despite my gripes about tanks, I rarely find one that blames me for a wipe. They mostly have figured out how challenging Cata healing can be. It helps that i openly admit the ones that are my fault. They do happen occasionally. :)
rdstones Jan 11th 2012 4:01AM
Can we also talk about complaining when you lose your roll on gear? I suppose this would apply more to keeping your tanks happy, but it may apply in some situations to healers too (though as a healer, I never roll need on the +hit pieces). Let me just share with you the conversation:
"Hey man! Why did you need on the dps gear?!?"
--"Because my main spec is dps."
"Then queue as a dps!"
--"Um, I did. I queued as both tank and dps."
"Well, it's rude for a tank to roll on dps gear!"
--"But it's not rude for a dps that could have a tank spec to not learn to tank and never queue as such so that all the other dps have to wait that much longer in their dungeon queues?"
"Whatever, Ninja."
If I were ever to win a roll against a "pure" class, then I'd feel bad and give them the loot. But as a tank I never compete on rolls against mages, locks, rogues or hunters--unless I'm running a bear. But then the agility gear I roll on really is "tank gear" for that toon. One drop off of Mannoroth stands out in my memory because a ret pally tried to give me a verbal dressing down when my DK tank won the roll on the Str. 2-hander that drops (the one with Expertise and Mastery, I think) and I wouldn't turn over this "dps" weapon to him. He was NOT getting that weapon from me for two reasons: 1) he obviously wasn't familiar with DK tank stats, and 2) I was upgrading from the i346 blue sword from Heroic Stonecore.
But honestly, I think the biggest whiners I've met in-game have been dps warriors and DK's. And NOTHING makes me more unhappy as a healer/tank than whiners.
Tri Jan 11th 2012 9:27AM
Funny story about not winning loot:
A few guildies were doing one of the new HCs and we brought my BF along so he could see the dungeons (he's very casual and mainly a solo player, so he doesn't theorycraft and stuff to be top notch). His gear was mainly blues, but still enough to enter the LFD. his DPS was very low, but the rest of us could make up for it.
He wins a piece of loot, and the one pug in the group loses. Then has a fit because "he does bad DPS, he doesn't deserve loot"
Eh.. what? He does poor DPS because his gear is bad. Won't better gear help him with that?
So, we vote kicked the bastard.
I wish people would stop acting like selfish brats, who think stuff belongs to them, and that they're the only ones entitled to it :(