Raid Rx: Higher-level healing starts with your mind

Every week, Raid Rx will help you quarterback your healers to victory! Your host is Matt Low, the grand poohbah of World of Matticus and a founder of Plus Heal, a discussion community for healers of all experience levels and interests. Catch his weekly podcast on healing, raiding and leading, the Matticast.
"Wipe it!" my raid leader bellows. I whip off my headset in disgust and sink back in my chair, burying my face in my trembling hands and tuning out the usual post-wipe Mumble drivel. After collecting myself, I pull up any logs and try to figure out what happened. Could I have done anything to change the outcome? In most cases, the answer is a yes. There is always something that any single player could have done differently in the moments leading up to a fateful wipe.
Last week's column about pushing healing performance seemed to have struck a chord with several readers. I wanted to take a moment and examine some of the commenters' approaches to rankings, meters and healing logs.
If you want to play at a higher level than you are now, you must start with your mind. Blaming other players because you are being outplayed is not going to help you get any better.
The wrong approach
We've all seen these excuses before. I've raged out multiple times in Counterstrike back in the day, as well. I'll give you some examples of my excuses:
- Lag
- Crappy computer
-
Better-geared opponent -
Overpowerd opponent -
Better-gemmed and -enchanted opponent
Understanding players immediately notice when a player legitimately lags out or disconnects (instead of "accidentally" hitting the modem). It's unfortunate, but it happens once in a while. However, there's that subset of players who seem to want to blame their misfortunes on something that isn't them. For whatever reason, these players refuse to believe that they are the cause of their own lack of skill.
I have a hunch that such players are too proud to admit that they screwed up somehow.
The right approach
When they get out DPSed or outhealed on the meters, or if they happen to die, good players immediately ask themselves what they need to do to not allow that from happening again. Then they go out and do it.
Learning, analyzing and correcting errors is the key. The players who advance the most quickly aren't that way solely due to their gear. It's because they're adept at adjusting and reacting to the situations being thrown at them.
When I bring up the Raid Finder tool, many players slump or groan. I rub my hands excitedly. The Raid Finder is the greatest tool in the world for healers who are just starting it. You have player skills ranging from the extremely new to the somewhat knowledgeable to the skilled experts. There is such a large spread and gap from top to bottom, and their well-being is at your fingertips!
Measuring success
In hockey, victory is determined by whoever scores the most goals in the opposing net.
In the 100-meter dash, the winner is whoever can run that distance in the shortest amount of time. In a hot dog eating contest, you may as well just forfeit if this guy is competing against you.
New healers starting out measure their success by asking themselves one question: "Did I keep my assigned targets alive?"
Fair enough. It's a solid way for beginning healers to gauge their capabilities. I'd use it for any dungeons, heroic dungeons and specific assignments within raids. But for a healer who is trying to progress through the challenging encounters in the game and break into hard modes, that question just isn't enough. It's agonizing to hear players who are in progressive raiding guilds making these types of comments and not giving a crap about self-improvement.
If I were in a raid group that killed the Warlord boss with one tank, two warlocks, a few mages and only half the healers alive, I'd be extremely embarrassed and disappointed. Naturally, more leniency is granted if it's a first or second kill.
Start looking at meters and those logs. Stop being satisfied with "at least the boss is dead." Start setting healing benchmarks for yourself. Lay out your own healing numbers in the first week, then see what you can do in week two to beat it. For example, I'll time healing cooldowns earlier just so I can use them again later.
Another trick I learned is to not set objective-oriented goals; instead, set process-oriented goals. For example, instead of saying you're going to try to put out 30k healing per second, say that by the end of the encounter, you want to have cast Circle of Healing 40 times.
Don't be dismissive of logs and meters. They're an asset if properly used.
And ignore the bloody idiots who slyly like to beat your numbers over your head with theirs. Focus on your own first until you've developed the mental fortitude to not let that stuff get under your skin. I'll make it a secondary objective of being the best possible healer in the rankings and numbers. My main goal is making sure I went up from the previous week.
To be a better healer, you must change your mindset. All the theorycrafting, stats, gems and whatever optimizations aren't going to do much for you if your mind isn't in it from the beginning. Don't be satisfied with 15k healing per second when you know there are other healers around you with the same level of gear as you who are pushing 25k.
Change your approach.
Change the measuring stick.
Change how you raid.
Need advice on working with the healers in your guild? Raid Rx has you covered. Send your questions about raid healing to mattl@wowinsider.com. For less healer-centric raiding advice, visit Ready Check for advanced tactics and advice for the endgame raider.
Filed under: Analysis / Opinion, Raid Rx (Raid Healing)






Reader Comments (Page 1 of 2)
jadestorm18 Jan 20th 2012 8:23PM
FYI: Your link to last week's article links to an article on Atlas Shrugged.
Just thought you should know :)
worldofmatticus Jan 20th 2012 8:24PM
Yup, link fixed.
worldofmatticus Jan 20th 2012 8:24PM
Yup, link fixed.
Stupid clipboard.
worldofmatticus Jan 20th 2012 8:25PM
Ah what the hell, may as well go for the hat trick triple post.
l.baines Jan 20th 2012 8:48PM
Forgive me if I'm wrong, but in LFR, aren't the healing meters just an indicator of who can pump out the most AOE healing?
Ace Jan 20th 2012 9:28PM
Pretty much, if you're only looking at the numbers. But you can look at what spells were used by each person, how many, what percent of their heals those spells encompassed, etc. to get a better picture of how each healer was doing their job.
The numbers themselves won't really show who the "best" healer was, but they will show you if someone isn't doing jack through their low output when compared to the other 5 healers
Balmazer Jan 21st 2012 12:06AM
This is dependent on a few things, while yes often times it does mean whoever actually seemed to feel like healing tops the meters. However, topping meters isn't what's important it's HOW you top them. For example, I did LFR to test out the Maw from Deathwing to get a feel for its range and how to utilize it as best as I can. What better way to do that than in a dungeon where I have to pay attention to the positioning of 24 other people who are seemingly running around at random half the time?
I zone in and notice a priest in there also had the mace, which made for some useful comparisons. On spine (I honestly think the other healers were afk, and I don't blame them really) it was basically just me and this priest healing. So once the fight was over I compared looking at the meters to see that Cleansing Flame did twice as much healing for me than it did for them.
Now, while I cannot discredit any discrepancies in gear, I do believe that they wouldn't make up for doing double the healing, but on the flip side they were likely getting more procs from Sanctuary compared to my Lifebloom and rejuve on the tank and occasional Wildgrowth. So what does this leave me with: Positioning. Positioning yourself with the Maw is absolutely critical, and I know I could have done better, there were definitely time where I should have been a little closer because I was misjudging the range on the Maw and other factors.
In summary, meters are exceptionally useful no matter what you're healing as they allow you to gauge your performance and how to improve. For healing there's a few things I believe to be of major importance, gear and its optimization, predicting damage, managing cooldowns and buffs, and attention to your surroundings. While these cannot all be accurately gauged by looking through World of Logs or what-have-you, they definitely all contribute to data that gets uploaded.
P.S. I get the feeling this was wordy, long, and to any readers uninteresting. Thank your for your time.
Alysandir Jan 21st 2012 10:03AM
When it comes to healing, meters only serve to aid in diagnostic analysis.
On a personal level, you can analyze your healing breakdowns to see how tweaking your gear or talent selections worked out. Let's say you won a trinket with some kind of healing proc on it and are wondering if it's worth equipping over a straight stat boost; analyzing the logs after a couple runs and seeing just how much healing it accounted for will tell you that.
On a raid level, the meters help raid leaders identify anomalies. If you know holy paladins are going gonzo on Ultraxion, yet you've got one sitting at the bottom of the meters for that fight - that's an anomaly. Crappy player? Maaaaybe. But I'd first look to see their spell selection and talk to them about how they're approaching the fight. What buff are they grabbing? How can they change up their approach to bring them in line with what other raids are experiencing? Or is it maybe something altogether different, like your other healers being rock stars and/or deviating from their assigned roles?
Never smack a healer with the shame stick just because they are topping the meters; healers aren't DPS. Theirs is a collective effort, not a personal one.
Apple Jan 21st 2012 1:43PM
The meters are invaluable for identifying the priest who queues as a healer and spends the instance in shadow spec.
This will happen about 30% of the time.
I know someone is going to say "LFR is easy who cares", but that's the thinking that makes ten people derp around in the twilight realm for the whole Ultraxion fight. No sense of individual responsibility for the success of the raid.
Olya Jan 21st 2012 2:17PM
Yes, most of the time. Unless the group is more or less experienced and doesnt take unneeded damage.
freebeatfly Jan 21st 2012 4:21PM
This is the feeling that I got as well... especially in Raid Finder, I'm usually just sitting there hitting Rejuv, Wild Growth, and Swiftmend and a HT when needed... but that resto shammy is doing 3x my dps by spamming Chain Heal...with 30% overhealing.
I prefer to heal as needed, and not waste mana on preventive heal-spamming... I suppose that might be wrong because its unlikely I'll oom in a 25-man raid, but its something that's stuck with me since the Cata entry raids. Correct me if I'm going about it wrong? :S
AltairAntares Jan 22nd 2012 1:15PM
Remember that mana is there to be used. Any mana that you have at the end of the fight is just as wasted as mana that you spent overhealing.
Taitle Jan 23rd 2012 7:00AM
Mana is there to be used, yes, but I'd rather have it left over at the end of the encounter than empty when the boss is at 10%. If you can keep your assignments alive on fewer heals, you should. That extra mana you save might turn the tide of the encounter when all is said and done.
Of course, in raidfinder, you're probably only running out of mana when every other healer takes a firebath, so that's not really too much of a worry.
matt Jan 20th 2012 9:47PM
You know Matt, I like the way you are thinking lately. The orthodox thinking that heal meters are dumb and the only thing that matters is dead bosses or "your assignment" is a little out of date.
The fact of the matter is that the difference between acceptable and good is in the meters and the parses. If you are gonna become great at healing, dead boss isn't enough, "my assignment" isn't enough. If you are doing it right, you are healing so hard that next week you drop down to one less healer for that encounter!
Thanks for writing these articles and reminding my I am not an asshole for caring about the numbers.
codeninja Jan 20th 2012 10:34PM
You're still an asshole... but you just also happen to be right.
Kaeleb Jan 20th 2012 10:50PM
The ideas in this article may be specifically directed at healers, but players of other roles would do well to take the such ideas to heart as well.
Duerma Jan 21st 2012 1:56AM
Meters + Raid Finder can be an awesome tool. With Raid Finder, you can compare yourself to so many other people beyond just the couple that you raid with every single week and can thus get a much better idea of your situation. I found myself lagging behind other similarly geared druids and was able to see what their top spells were, HOT uptime, etc. and adjust myself accordingly. I never would have seen that in our insular little raid, and honestly I can see a difference in how smoothly the fights go. :)
TimR Jan 21st 2012 10:35AM
Very good point. I spent a lot of time when I got serious about raiding comparing my performance on a particular fight to other resto druids through WorldOfLogs.com. You can see what heals you are using vs. what they use, uptime of procs, etc.
Perry Jan 21st 2012 2:14AM
Rule #1 to being a being a better healer: Keep your targets alive.
Rule #2: Pay attention to your surroundings and your positioning.
Rule #3: Cooldowns can't go on cooldown until you use them.
Rule #4: You're not the only person responsible for healing. Nearly every class has some method of staying alive that they could contribute.
Rule #5: Don't over-heal. Unless you know for a fact that a hard-hitting attack is coming, there is never a reason to heal past 95%. (remember rule #4)
In my opinion, over-healing is the leading cause of mana-misuse. Following closely are overlapping heals (prevent this with augments assignments and communication), and wasted casts (prevent this by remembering: "If I won't be able to finish this cast [due to anticipated movement/silencing effects], I should be using instants")
Vani Jan 21st 2012 7:49AM
About the overhealing one:
I was in LFR before, second half, and after Spine someone said "kick the Druid, she's the lowest on the healing meter", but then I looked and saw I had almost no Overhealing, while all the other healers had a lot more than me!
And what really pissed me off was that it was an unenchanted, ungemmed warlock in PvP gear >.>