What does brand advertising mean for the MMO? Part 1

Pop law abounds in The Lawbringer, your weekly dose of WoW, the law, video games and the MMO genre. Mathew McCurley takes you through the world running parallel to the games we love and enjoy, full of rules, regulations, and esoteroic topics that slip through the cracks.
Brand advertising has already been done in the MMO sphere. Anarchy Online's Free Play program has been showing users in-game advertisements for real-world products on in-game billboards since World of Warcraft launched in 2004. MMOs have survived since. Case closed.
Oh, you wanted more discussion. I see. It's been done before! Finally, we have some real precedent to talk about. Oh FunCom, you've finally managed to not disappoint me. Advertising models were one of the first types of campaigns to be applied to free-to-play versions of massively multiplayers that didn't hit perfection under a subscription model. In 2004, there were a tremendous number of MMOs to play, and people usually just stayed loyal to one. The fight for your subscription dollars was on.
Anarchy Online's Free Play program debuted in December 2004, just after the launch of the unknown but best-selling indie hit World of Warcraft, giving players a chance to play the game and its first expansion pack free of charge. Players subscribed to the Free Play game client would see advertisments in cities, towns, and other highly populated places in game for real-life goods, services, and companies. Advertising dollars paid for the game, as well as subscribers' choosing to pay and see fictional ads instead.
FunCom witnessed a rise in subscriptions and revenue from Anarchy Online after the Free Play program hooked players who thought the $14.99/month price tag was asking too much. Since 2008, at least 2 million subscribers were playing the game, and it was running fairly strong. Remember, for these types of games to be profitable, depending on development cost, you're gunning for around 500,000 to 750,000 dedicated users. In a free-to-play world with advertising, that number can mean many different things.
Why would Blizzard want in-game advertising?
In-game advertising is but one revenue stream that can support a massively multiplayer like Titan. Revenue streams are a crucial part of a game that aims to continue to exist into perpetuity, as you need money to fuel further development and support. At the outset of game development, the publishers and developers sit down and make decisions on how the game will pay for itself. For instance, Diablo III will be paying for itself through a small fee associated with the real money auction house, a brand new, genre-defining feature.
World of Warcraft generates its revenue through a subscription model, something many consider to be the way of the past. At World of Warcraft's size and popularity, I believe the rules of the freemium world do not apply. WoW will do what WoW wants to do despite what the industry says, and we will all just deal with it. With Titan, however, there is the potential to create a new revenue model from the ground up that brings in more players and more revenue dollars than subscriptions could ever dream of.
In-game ads fuel a free next-gen MMO?
Here is a comprehensive list of the facts that we absolutely know are true about Project Titan:
- Titan is a next-gen MMO.
- Blizzard is hiring a franchise development producer for it, among others.
We are assuming that the in-game advertising that the franchise development producer oversees is billboard in nature. The form the advertising will take is unknown at this time. I forget when I said it, but I made a remark that was something to the effect that if Titan is not plastered on every Coca-Cola bottle, TV set, website, etc., when it launches, then someone at Blizzard didn't do their job correctly. Big-appeal games get big-appeal advertising. Promotions, giveaways, tie-ins, and other advertisements are not necessarily billboard in nature.
Nonetheless, could in-game ads be what fuels a tiered subscription-based MMO from Blizzard Entertainment? Could Project Titan be Blizzard's answer to freemium? When most smaller indie game companies come out with a new feature, they find simple game mechanics that work in wonderful new ways. When Blizzard comes out with a new feature, it's an industry phenomenon.

The World of Warcraft playerbase is, essentially, an audience. This audience is a very niche audience that trusts certain brands, wears certain clothes, and is temperamental about, shall we say, the little things. This audience is incredibly valuable to advertisers and companies because of its focus on a very specific type of gaming. What company would not want to have a message targeted so efficiently at that type of audience?
Titan could very well mark the first MMO where the community is treated like an audience and a community rather than players in a game world, a world accessible for free with advertisements to foot the bill. A couple of bucks a month, and you get no ads with some added benefits thrown in. Start throwing in content updates with a store, some real money transaction cosmetic items, and you have what looks like a radical departure from the subscription system. What if content could be sponsored so that you get it for free? Instead of paying 30 bucks for Titan's first expansion, you get Titan's first expansion presented by Coca-Cola for free with the same amount of content as otherwise delivered. It works only because of how massive Blizzard is and Titan will be.
It's pretty much the Anarchy Online way of things plus a little bit of Planetside thrown in. Interesting, isn't it? All of these post-apocalyptic settings, with their futures and buildings and advertisements and billboards ...
But why?
Why would you ever want this, right? Advertising is awful and stupid, pulls you out of the game, and makes you angry at The Man that you've uprooted your life to camp out in People's Park. Wrong sir, wrong. Now go home to your wife and children -- they miss you dearly.
Free is fantastic. We like free. With world economies in shambles and money tighter than ever, the products we consume are consumed with much more scrutiny. Our entertainment dollars are worth more because of their scarcity. Free is the best kind of entertainment dollar because you're guaranteed eyes. When you do something free on Blizzard's scale, you get to start playing with the rules.
Expansions could be free. Updates could be free. The game itself could be free, all because Blizzard is big enough to put Titan on a cup sold at 7-11, sponsored by Coca-Cola, which paid for this expansion in full. Sure, your character at one point has to give five thirsty refugees cans of Coke, but the experience reward was nice, and I really needed that new pair of gloves ... and frankly, it's a refreshing beverage, so I don't see what the problem is.
"Good" ads done good
So what does it mean for Titan? Many think that the advertising in game is a dead giveaway for the setting. I wouldn't be so sure. Do I think Titan takes place in a more sci-fi-inspired universe? Oh, you bet that I do. Rather than run around screaming about the end times and advertising, I'd like to look at this with an open mind and an open heart, especially to the great people at The Coca-Cola Company.
Advertising in games can be a great thing if used correctly. How many times have you been ripped out of the moment in a movie or television show when someone starts their phone number with 555 or drinks from a generic COLA can? It's jarring and weird. Put the real stuff in, and it gives your world a sense of belonging or reality. When Jim Raynor hits the jukebox, he gets a cover of Sweet Home Alabama, not a fake song soundalike designed to mimic the (almost) real thing, and it feels right.
I think I have more thoughts for next week, where we will talk advertising and its potential problems in the MMOsphere.
Filed under: Analysis / Opinion, The Lawbringer






Reader Comments (Page 1 of 2)
Zayd Jan 27th 2012 2:08PM
As long as Deathwing doesn't start dropping KFC Bargain buckets any time soon I think we'll be okay.
Luke Jan 27th 2012 2:37PM
To paraphrase Patton Oswalt, that indeed would be a failure pile in a sadness bowl my friend.
Wait, no... I take it back. It would be awesome to watch Deathwing swoop down, grab a claw full of Ancona chickens and drop buckets of said chicken from above. Hell I may even pay to see that...
madfigs Jan 27th 2012 2:48PM
Unfortunately, double down sandwiches only drop on heroic!
Eyhk Jan 27th 2012 6:16PM
How about the food vendor selling a bucket of KFC for 2g 90s?
incoming00 Jan 27th 2012 2:22PM
lets hope Dreamworks doesnt see Mists of Pandaria as an opportunity to promote Kung Fu Panda 3 in the near future...
Nathanyel Jan 27th 2012 2:38PM
Only if it's a gritty reboot.
Pam Jan 27th 2012 2:33PM
Just give the toy guy more of the Mt. Dew fuel already! It's not like it would be THAT hard to code....would it?
Agony Jan 27th 2012 2:41PM
Ah, yes. I can see it now.
Budweiser-basted boar ribs...
Van de Kamp's Fisherman's Feast...
(Advertising billboard in Orgrimmar) Please don't squeeze the Shaman...
For sci-fi games and games within modern cities, I have no problem with real-world advertisements. Maybe Blizzard's next-gen MMO will be set up for something like this that wouldn't interfere with the immersive experience. We'll see.
Chmmr Jan 30th 2012 1:23PM
The problem so far with discussion about this topic (in and outside of this article) is that people are assuming that Titan will have similar game systems as existing MMO's. Characters/avatars, NPCs, levels, whatever..
It could be something *completely* out of left field, so until we know more about the gaming structure of the thing, we have no idea what "in game" actually means, as far as how players will experience it.
What if it has optional elements of augmented reality? If it mixes the real world into it's virtual world (or whatever setting), then ads are likely going to seem appropriate. The Avatar of the Ultima series actually started out on present day Earth, and then hopped a portal offworld...
Drakkenfyre Jan 27th 2012 2:45PM
I would MUCH rather see a 555 phone number or a generic cola can than see product placement run wild on movies.
I used this same movie in another story about advertising, but "The Island" is a good example. I lost count at 26 products.
And they drew you out of the movie. Why, in the movie's storyline, would clones who think they are the last survivors on Earth have every item branded with a brand name? The movie takes place in 2025, but they were playing a virtual fighting game with the original XBox logo? Their health bar had bottles of Aquafina water? Every clone walked around in head-to-toe branded merchandise. The movie opens up with a character holding up a Puma shoe, and asking where the other one is. The camera slowly pans to a bottle of Bud Light, and the main actor picks it up, and drinks it. Every time something is used, it's brand name is displayed prominently and sometimes it's placement (as the brand names for the clones mentioned) didn't make sense.
Good product placement is something like the Burger King in Transformers 2. The main character finds some friends eating outside of one as he's walking. You never see the full sign, only half of it, but you know it's Burger King. At no time is the brand name mentioned, the store focused on, the sign focused on, or the characters talk about how awesome their Whoppers taste.
Advertising can be done subtlely in games where it's expected. Ads on the sides of stadium walls in sports games. Racing games having real-life sponsors. Maybe a normal billboard in a game where a billboard makes sense in the setting. However these examples aren't the kind you normally see. There have been games released where there are ads literally on the loading screens, or on the menus.
However, expecting a game to be totally free with subtle advertising is being a little hopeful. With Titan you are more than likely going to still have to buy a boxed copy, and of course there is going to be a huge item shop. Unless they pack a game with wall-to-wall advertising, or have an extensive item shop to purchase from, a game isn't going to go free. Seeing ads on your UI for that game to be free can be a scary possibility.
ladytygyr Jan 28th 2012 1:06AM
I do like the fact that both of your examples were Michael Bay movies. That man is majestic.
Scott Jan 27th 2012 2:51PM
"Goldshire... brought to you by Quiznos!"
--Cue Deathwing torching the zone...
"TOASTED is better!!!!"
Saikoujin Jan 27th 2012 3:16PM
Given the distinct architectural flavor of the Orcs, I'm sure Pizza Hut would fit in quite nice.
Duts Jan 27th 2012 4:03PM
Now available in trade chat, Thunderfury, Blessed Blade of the Windseeker...brought to you by Glade Plug-Ins. Try the all new Glade Plug-ins and never worry about being a Windseeker again!
Musicita Jan 27th 2012 5:36PM
*cracks open can of Coca-Cola*
Anyone else want a Coke? I had this sudden urge to drink while reading this article.
Amaxe Jan 27th 2012 5:40PM
This Deathwing destruction of the zone was brought to you by Toyota... You Asked for it, You Got it. Toyota.
MH Knights Jan 27th 2012 7:23PM
Having your character chug down a can of Red Bull would actually give them wings and let you fly around?
Sunaseni Jan 27th 2012 7:55PM
"HA! I CRUSHED AN APPLE, FRUIT VENDOR! NOW, YOUR APPLES WILL BE SOLD TO OTHERS AT TRADER JOES FOR THEM TO CRUSH AS WELL!"
Meekmeek Jan 27th 2012 8:20PM
The problem I have with advertising in-game is it has potential to reduce your freedom of movement, so to speak. If Monster Energy Drinks is one of the main sponsors of the game, for example, what happens if say, becomes one of the top rated guilds (or whatever the Titan equivalent will be called) in terms of world firsts, or something like that? That'd be a conflict of interest, since the announcement would have a sponsor's competitor's ad slogan in the title; would they make the guild change their name, or not give them any recognition whatsoever? Or if say, SyFy channel is an in-game advertiser, what happens to the guild ?
In addition, some people have issues with any form of advertising, and will literally go out of their way to remove any ad they see (I'm one of them, I strongly oppose being told what to buy, or how to buy it, or anything of the sort; I know what's out there and I don't like 99% of it), so any game with in-game advertising is one I'm going to generally avoid, even if it's one I really wanted to play before I heard about it.
Meekmeek Jan 27th 2012 8:23PM
It messed up my comments :( there were supposed to be guild names in there.
Fixed: what happens if say, "Gives You Wings" becomes one of the top rated guilds; Or if say, SyFy channel is an in-game advertiser, what happens to the guild "Warehouse Thirteen?