The WoW economy code of ethics

There's nothing more American than the idea of making money off the labor of others. Wall Street was built on it. Presidential campaigns are built on it. Even World of Warcraft fortunes are built on it. If you want to be a member of the 1%, you have to do it off the labor of the 99%.
The whole process sounds a lot more unethical than it really is. After all, just about any sale of a physical good involves someone else's labor. You may have put a lot of work into building that lemonade stand yourself, but did you work the fields to harvest the sugar cane? And while you may be the one selling that Darkmoon Card: Volcano trinket, were you the one who collected the thousands of herbs and Volatile Lifes? Or did you visit the Auction House and profit off a farmer's efforts?
Profiting off of others is simply how money is made. But we have a social responsibility to make money the right way. Without an in-game legislature or an in-game court system, what rules and laws should we operate under? As the engines of the World of Warcraft economy, what are our ethical responsibilities? How do we make money without causing social harm?
How much of the WoW economy is run off unethical labor?
Gold farming has been an issue in WoW since ... well, since almost the day World of Warcraft launched. Realizing that a market existed for the real-world sale of gold, some first world entrepreneurs created a labor market, exploiting the work of second world citizens in China. These Chinese players, who are willing to work for very little, were put to work farming mobs and playing the game to amass wealth. This wealth was then sold to the first world public for a net profit.
When we talk about gold sellers here at WoW Insider (and elsewhere), this is what we're really discussing -- the first world's exploiting those willing to work for pennies an hour. And that's the legal side of gold selling. Last year, we learned that Chinese prisoners are forced to play WoW for inhumane periods of time under threat of physical violence. That slave labor creates in-game wealth, which is then sold to lazy players willing to trade $10 for 10,000 gold (or whatever the prevailing rate may be).
But that's not the only way that the criminally unethical generate wealth in-game. Gold sellers are notorious for hacking accounts. Once a scammer gets your login information via an email phishing scheme or by installing a worm on your computer, it takes only minutes to get into your World of Warcraft account, sell or disenchant your character's gear, and send every copper your character owns to -- eventually -- someone who paid real-world money for it.
If the scammer is really lucky, you won't even notice your account has been hacked for a few weeks. They'll use illegal botting software to turn your toons into farming machines -- the in-game equivalent of zombies. Your toon will roam predetermined paths in Uldum farming up Whiptail or perhaps just mindlessly mining in Deepholme. Every single herb or piece of ore will be sold on the Auction House; the money will eventually make its way to gold buyers.
If any part of your being needs to question whether or not this type of gold selling is ethical, I'd suggest that you may be a sociopath. There's nothing good about gold selling or what gold sellers do. There's nothing ethical about buying gold, especially when you consider that 99% of it is sourced from either slave labor or exploits.
Your fortune was built on unethical labor
But here's where things get a bit more shady, where the ethical lines start to blur and smudge -- anyone who's reached the gold cap has almost certainly made a significant portion of their money on the back of this kind of slave labor. People who are in the market for that 40,000 gold Vial of the Sands you're selling may have gotten that gold from buying it. Though there has never been any official information released from Blizzard, off-the-record conversations suggest that a surprisingly large portion of big-ticket AH sales come from those who buy gold.
It makes logical sense, doesn't it? Free-to-play MMOs exist solely because there are players out there willing to spend $5 on a frilly new hat for Hello Kitty Island Adventure. The industry operates under the assumption that 20% of the playerbase contributes 80% of the revenue. And just because that 20% can't easily buy gold from Blizzard doesn't mean they won't buy gold elsewhere. Some people just really need to protect Hello Kitty from those harmful ultraviolet rays, you know?
But here's something you probably don't spend a lot of time thinking about: Even those low-ticket AH sales are powered by the Chinese slave market. Certainly you've noticed sellers listing several hundred stacks of Cinderbloom at a time on the Auction House or hundreds of stacks of ore. How much of it do you think came from botters? Surely the answer isn't 100%, but it's definitely far higher than 0%.
It's not that Blizzard doesn't try to stop botters. It does, but it's a slow process. Botters are analyzed so they can be understood exactly how they're exploiting the game. And once they're finally understood, Blizzard quietly seals up the exploit, destroying the effectiveness of the botting program and sending out a wave of bans. That bot farming nodes in Uldum could be there for a good month and a half before Blizzard gets around to stopping it.
Could you be 100% ethical, even if you wanted to be?
If you want to live your financial life in WoW by a strict code of ethics, you may be out of luck. The waters are so polluted by the bad guys that you can't help but be affected by it. There's no USDA certfied organic designation for Whiptail, no Fair Trade certification for Elementium. If you're buying off the Auction House, you could be supporting the bad guys. There's no easy way to tell.
Want to avoid buying botted ore? There's only one way to do it, and that's to forge relationships with the farmers on your server. Buy directly from someone you can talk to, someone whose game history can be verified via the armory. It's far from a perfect solution, but it's the highest amount of due diligence a player can be expected to do.
But still, even if you're buying directly from a real human being, the price that you pay will still be directly impacted by botters. The more illegal goods there are on the market, the lower prices will be. And the lower prices are, the less gold that legit farmers can charge.
Is it unethical to buy off the Auction House?
Of course it's not unethical to buy off the Auction House. But just because it may be impossible to avoid unethically sourced goods, it doesn't mean we as participants in the WoW economy can't operate under a general code of ethics. I propose the following standards:
- We should always operate within the bounds of the WoW terms of service.
- We should never buy gold. We should never advocate that others buy gold to purchase our in-game auctions.
- We should not expect 100% of our materials to be sourced from non-botted sources, but we have a responsibility to avoid botted sources when they're readily identifiable.
- While our buyers have a responsibility to exhibit due diligence in understanding exactly what they're buying and whether they're getting a good deal, we should never engage in fraud. This means we should never engaged in false advertising or false billing (attempting to take more money from a player than that player thinks he's playing).
Filed under: Economy
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Reader Comments (Page 3 of 3)
MassivelyFTW Jan 31st 2012 4:14AM
"Is it unethical to buy off the Auction House?"
Something happened the other week, which can only happen in an MMO never a single player game. A level 29 hunter was asking in trade to disenchant a few items. as I was on my enchanting priest at the time I thought why not help him. He traded a few level 20+ greens with me and I subsequently disenchanted them. He didn't know me and I don't know him, because I'm trustworthy I gave all the dusts and essences and even all the bonuses that the guild perk gave. Any other person would have simply kept the items or the enchanting materials.
Anyway he said that he made a mistake on the AH and sold some cloth at item price instead of stack price so silk cloth and mageweave cloth at 1/20th their value. He said he lost 200g in the process and because that is easy for me to farm I gave him 100g. *On a sidenote TSM sells at 5g rollback if it is not setup correctly*
I don't trade in lowbie cloth, but someone bought his cloth. A lot of AH addons don't show the seller to save time/bandwidth/coding whatever which is a shame as it depersonalises the whole process.
He said that I really made his day and it sounds cheesy, but he made my day too. It is moments like that which make me continue playing and make up for the QQ about dps (which has become really stupid), loot etc etc.
logicalfundy Jan 31st 2012 5:47AM
Honestly, it's impractical to make sure everything is "untainted" in both real life and the game - so I've mostly rejected the philosophy of indirect responsibility, especially with incomplete information.
I'll certainly try to make the best decisions with the information I am given, but at the end of the day I just have to trust that Blizzard is doing their part to prevent this type of abuse.
Spellotape Jan 31st 2012 6:14AM
Recently my account was banned after I purchased several Essences of Destruction for crafting - my ban was for exploiting the economy. At first I thought this was the same nonsense I had been hit with before - I have been wrongly banned for transferring large amounts of gold between my two accounts a few times before and have successfully contested each ban. However, when I spoke to a GM about the items (after my account was restored) they informed me the ban was for the essences I had bought and thus wouldn't be restored - I was quite surprised to learn I could be punished for something someone else listed.
I assume they thought I was "in on it", but the essences came from three different sellers, one of whom was the GM of the number one raiding guild on the server ... it was very strange, particularly since the implication was then that all four of us were "in on it".
Tod Jan 31st 2012 6:35AM
One point not mentioned so far... even if you do manage to source untainted mats, and make your item, you have no guarantee that the person buying the item (or mats if you like to farm and sell on the AH..) isn't buying it with dodgy gold..
It would seem the only way to avoid this would be to never sell or buy via the Ah at all.. only personally to people you absolutely can ensure arn't buying gold.. and I don't think thats acceptable really..
ersiusp Jan 31st 2012 9:23AM
Stealing accounts is evil, but I don't have the hatred many people do for botters (unless they're botting on a stolen account). I have never botted, nor will I, because I don't want to get suspended or banned, and I don't need the mats so much that I'm willing to pay for a second account. However, the whole in-game economy revolves around gathered or farmed materials, and gathering is painfully unenjoyable, so people run bots. Gathered mat prices have never recovered on my server after the mass ban that went in around 4.3's launch. Because gathering is torture. I for one miss cheap ore and herbs.
agumba Jan 31st 2012 9:44AM
Telling people not to buy potentially botted materials is telling them not to be competitive in playing the AH/gold making meta game. Where's the line between telling someone not to play the game competitively, and telling them not to play wow at all at all because it indirectly supports slave labor and credit card theft? If it exists, it's a thin one. And yet I don't see anyone talking about subscription cancellation. :o
We'd be kidding ourselves having a conversation about ethical in game practices when ultimately real money talks. IMO it takes top down regulation to really put a dent into unethical overseas practices, and you're not gonna get that by farming your own whiptail.
i.am.seifyk Jan 31st 2012 10:11AM
This is like saying buying marijuana from a friend who grows it is supporting unethical behavior because the market price is set by people who do bad things. The only reason that people with questionable ethics are the ones who grow and sell pot is because in most places you cannot do it without risking very severe legal repercussions.
Paying money for gold is only unethical because there is no "legal" way to do this. A market's real function is to feed demand. This, buying gold, is a demand that exists only because it is accepted ethical behavior to pay real money for in game World of Warcraft gold.
The best way to fix unethical gold selling is for Blizzard to just sell its gold at cheap enough of a price that gold farmers cannot compete.
But this "best way" may not be good enough, which would explain why it hasn't happened yet. The catch is selling it cheap enough that they can't compete. This really may be more harmful to the game than the gold sellers are currently. Indeed it may have been a solution whose window of opportunity past with the launch of the game itself.
Amanda A. Jan 31st 2012 3:18PM
What about adding in a way for players to sell their own gold? For example, adding in the Blizzard versions of the EvE Onlike ISKs-- basically, an in-game item that adds a month to your game time on use. (Or-- with the D3 system-- adds $15 to your Blizzard account, which the gold seller could then use on game time, pets, other Blizzard games, etc.)
That would allow those so inclined to buy gold, but wouldn't add unearned gold to the economy-- it would come from those who earned it in-game.
Michael Jan 31st 2012 10:14AM
This is a big problem with an easy solution, Blizzard start selling gold, sure the ingame economics goes haywire for a couple of months but then it levels out and no more account theft or slave worker, ofc that means that they have no income at all (except the prisoneres) but hey that no our problem.
B-Rush Jan 31st 2012 10:22AM
The article made one point that I found quite interesting..
"There's no USDA certfied organic designation for Whiptail, no Fair Trade certification for Elementium"
The interesting part... Why not?
What would it take for Blizzard to implement a "certified toon" designation for the AH - even a button we could click in the AH interface so that we only search auctions of those certified toons. Problem would be account hacking an account which is 'certified', however if Blizzard makes an authenticator mandatory for a certification, then that will greatly cut back on that...
It still won't stop it, but if enough players click the 'search certified toons only' button, then maybe it would be discouraging for the sellers....
davidmeyer Jan 31st 2012 11:58AM
I'd like to point out a basic strategy to help - HELP - avoid becoming a part of this mess.
System Security.
How many of you are running on a system using the default account? With the default password? Those are a) well known to hackers and b) Admin-qualified! Someone with evil in mind tracks you back to your computer and they can do as they please with your system.
1) Never - EVER - run "User" processes from an "Admin" account!
2) Never - EVER - leave the default password in place - even on a User account!
2(a) Use a "strong password" - a short phrase, perhaps, including random caps & numbers
These methods may not protect your computer from all intrusion, but they should limit the damage from "script kiddy" level attackers.
Hidendragon Jan 31st 2012 11:06AM
There are always two side to every coin.
I was only a dabbler in the gold market until massive end game burnout hit me last year, so im pretty much lvling toons and making gold ready for MoP to land.
Being a massive alt addict I have every max proff at my fingertips and tend to focus on 2/3 at a time depending on what ones are working well at the time. Ore and herbs are always needed regardless of what market I am playing. I do actively avoid buying from botters although I agree I have most likely bough there goods and will do so again unknowingly.
Now to the point. 3 weeks ago there was so much ore on the AH it was ridiculous. There were 3 sellers and between them had over 4000 stacks at just below market price but at those quantities the saving would be massive. I was just about to go “click crazy” on the buyout button and then decided against it as these were clearly botted goods. My main competitor logged about an hr later and bought the lot. Now I don’t know if they have handed out a lot of bans to botted accounts since but ore has now tripled in price at the minimum and there are never any more than around 1000 ores (not stacks) total on AH. This has forced everyone out to farm to cash in on the ore sales, which are not selling to people such as myself or just to use for themselves. Im glad its making the botters life even harder as on my farming run atm I am always one of at least 60+ competing in the same area and that’s only the people I see. (the Nerd raging during my few rounds is entertaining enough to make it worth it)
However while all this is happening my main competitor is making gold hand over fist. The price of cut gems has never been lower meaning that my current stock is being mailed between toons as I cannot even sale it to break even and do not have the storage for them. Belt buckles cost twice as much to make than they are selling for. Uncut gems at least for the moment are a thing of myth. Crafting plate gear is like throwing your gold into the great forge. This one event has had a major effect on my realms economy. This is the bad side of that coin.
The good side of that coin (from my competitors viewpoint) is that from the mass purchase of goods from botters he has established market dominance over most professions and is making so much gold it brings a tear to his eye. (that’s a direct quote btw)
The problem here is by being ethical you are in a phrase “cutting you nose of to spite your face” and just like any real world economy.. now lets face it gold making in WoW is a real life economy..there are so many people who couldn’t care less who they hurt as long as they are making money.
Now to me this is first and foremost “A GAME” and I am happy to take the moral high ground. However GREED runs this corrupt modern world and the majority of people in it are only out for “themselves”
ccoder Jan 31st 2012 11:54AM
Many of the replies here beautifully display game theory at work: http://en.wikipedia.org/wiki/Prisoner_dilemma
tl;dr
I can be unethical because if am not someone other will be and reap the benefits...
A core trait of human psychology it seems.
Elvgren Jan 31st 2012 2:21PM
This is why the AH as we know it needs to simply go away. It needs to stop involving gold. Make it a trade center, a barter center, anything but a gold center. Unlink it from the gold market ... problem solved, LOTS of problems, some very serious, solved.
Make all game items only purchasable from a vendor. Make WoW not an economy game.
rayden54 Jan 31st 2012 4:03PM
I would make the argument, that at this point the WoW economy is DEPENDENT on the botters. Almost every crafting profession is reliant on herbs or ore to some extent (especially the consumables market), but there's only so much people are willing to spend for small dps increases.
MassivelyFTW Feb 1st 2012 7:22AM
Bought 100 stacks of high-end herbs for 3,500g. Took ages to mill.