The Light and How to Swing It: New tools for evaluating holy paladins

DPS classes have it easy. Their only goal is to deal more damage than the other guys. Their existence revolves around a single, immutable metric: DPS. There's no ambiguity when comparing two damage classes, as their DPS speaks for itself. As a DPS player's gear and skill improve, it directly increases their damage done, allowing them to evaluate their performance clearly and instantly.
Evaluating a healer is much more difficult. As their group's damage and skill improve, their healing numbers will actually go down. Healers are relied on the most when a raid is attempting a new encounter and gradually become marginalized as the fight moves toward farm status. As a healer, your best HPS performance might be the very first time you down an encounter. If you're killing heroic Ultraxion in four minutes, your raid simply isn't taking enough damage for you to parse highly. In order to properly evaluate a holy paladin's play, you have to dig deeper.
Begin with the basics
When you first start evaluating your healing parses on World of Logs, there are several easy items to examine first. You want to maintain 100% Judgements of the Pure and Beacon of Light uptime, you want to be using your cooldowns like Divine Plea and Divine Favor on every encounter, and you want to ensure that you're spamming Holy Shock on cooldown. The basics of playing a holy paladin properly are easily divinable from World of Logs, and you should start there first. If you're still finding that you're being outpaced by other holy paladins, then you need to get down to the details.
Pick a difficult fight
If you're examining your healing parses from an easy encounter, like the Raid Finder version of Morchok, you're not going to uncover any useful information. Healers can only heal when there's damage being done to the tanks or the raid. If you want to figure out exactly how well you're performing, you need to push your holy paladin to the limit. The later Dragon Soul encounters like the Madness of Deathwing are a good start, while parses from the heroic fights will be especially relevant.
If you only play your holy paladin in dungeons and the Raid Finder, then there's really not much for you to evaluate. You're never going to push the class to its limits, and so you can't properly evaluate your performance. You can breeze through most dungeons by doling out a Holy Radiance every now and then, or by casting a few Holy Lights, or by unloading a few Divine Lights. Performance evaluation is only really effective when you're trying to squeeze all the healing you can out of the class.
Look for long delays
When we went over the total number of heals that a holy paladin can cast in a fight, we learned that you can basically cast Holy Light forever. With our Dragon Soul-quality gear, there's really no excuse to be dormant during a heroic encounter. There's nearly always someone that's not at full life, and we have mana-efficient heals that we can use to help ourselves stay ahead of the healing curve.


Each encounter is obviously very different. Your best bet is to compare your healing delays with that of another holy paladin on that same encounter, which will give you an idea of how other holy paladins are performing. Obviously varying levels of haste are going to cause different paladins to record different delays between healing, which is why you should focus on the longer delays between healing casts. You should be able to explain every single casting pause longer than three or four seconds.
Look for small delays
Once you're done troubleshooting your long pauses, you can start working on your shorter pauses between casts. Assuming a typical casting time of 1.5 seconds, your delay between the start of each cast will be 1.5 seconds if you're spamming that heal. If you wait a quarter of a second between each cast, then you'd see a 1.75-second delay between spells. If you're waiting a full second between casts, your delay will be closer to 2.5 seconds in length.

I learned one way to reduce my time between heals from playing a rogue for many years: Mash your keys. World of Warcraft has a spell queuing system, where pressing a button right before your current cast finishes will result in immediately starting the next spell when the first one finishes. If you're constantly mashing your Holy Light and Holy Shock button, you can be sure that your next heal is coming with nearly no delay from the last one. If you wait for each spell to complete before casting your next one, you're vulnerable to the latency and reaction times that will reduce your healing output.
Let me know if you enjoy articles like this, with a heavy emphasis on math and parsing combat logs. Playing a healer is so different from a DPS class, which is what makes evaluating our performance so difficult. I enjoy digging deep into the combat logs for ways to make myself a better healer, and so I hope that you find that useful as well. Feel free to post a comment if you have any questions or ideas for how you like to evaluate yourself or other holy paladins, and we can get into the details and examples.
Filed under: Paladin, (Paladin) The Light and How to Swing It
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Reader Comments (Page 2 of 3)
musicchan Feb 12th 2012 8:03PM
"If you only play your holy paladin in dungeons and the Raid Finder, then there's really not much for you to evaluate."
Normally I'd know that's true, but I've had way to many fights on Madness where people start when we only have 4 or 5 healers. Even on Raid Finder, Madness is bloody hard when you're short 2 healers @_@
Finnicks Feb 12th 2012 8:57PM
This is exactly the reason they need to change LFR so that only the raid leader or an assist can start an encounter, or AT THE VERY LEAST show the raid who started it so they can be kicked for stupidity after the wipe.
Maybe something in the combat log for whoever pulls a boss or activates an encounter,
"Combat engaged with . Initiated by ."
If I had a nickel for every time I wiped on Madness because some asshat started the encounter immediately after Spine and short 2-3 healers... geez I'd have like 25 cents.
Alysandir Feb 12th 2012 8:08PM
One thing I'm surprised was not mentioned as a caveat to the "long pauses between healing" maxim, is movement. Yes, we have more options for healing on the move than at any point in our history, but that doesn't mean that A) one of them will be ready and available while moving, B) that you weren't casting something else while on the move (such as a Hand spell), and C) that the fight mechanics do not require that you *stop* healing at certain points.
In addition, there are times where you know that you can withhold casting in order to melee your judgment target for mana, trying to either replenish your pool or conserve resources so that you have a wider selection of spells you can effectively use later in the fight.
So yes, detecting pauses in casting *can* be an indicator of lack of performance, but only *if* you know what you're looking for. I'd be afraid this article might lead some raid leaders to harshly judge their healers without looking at the overall picture.
Alysandir Feb 12th 2012 8:20PM
I'd also go so far as to say that there is very little more irritating than a healer taking critique from a non-healer who shows evidence of not really understanding how healing works.
Raise your hand if you've been chewed out by your raid leader (typically the tank) for not getting heals on him/her in time, only to point out that if the tank wants heals, it really should watch his positioning around corners and over the edge of ramps and stairs, to the point that if he's going to move the boss - SAY SOMETHING - so we're not caught by surprise.
Jabadabadana Feb 12th 2012 8:45PM
Note the "I better have a good excuse" comment in the first picture.
Movement can be a completely viable excuse for pauses, ditto low damage points, boss/mob cc, concentration potions, oom/dead (which is a different issue to look into).
That top picture is of a Yor'sahj parse. You know darn well that ooze time is down time, not bad healing, and that's the good excuse.
Chase Christian Feb 12th 2012 9:02PM
Jabadabadana hit the nail right on the head: half the battle is identifying the long casting delays, the other half is figuring out if those delays were necessary/beneficial or not.
Orrine Feb 13th 2012 2:20AM
@Alysandir
Read the article again. He calsulates the average delay between heals if is less then 4 seconds. It means he excludes most of the periods when healer has to move. Also, Chase parses the fights where healers don't need to moove excsively: Ultra and Madness.
Alysandir Feb 13th 2012 8:06AM
I think you guys are sort of missing/misinterpreting my point: the tenor of this article comes across as "gaps in healing is bad, mkay?" Which is sound basic advice for a neophyte healadin, but comes with a LOT of exceptions. You all know these from experience, so you're all understandably, "Alys, don't be dumb;" but what I'm afraid of are neophytes taking this maxim too literally, and of non-healing raid leads looking at parses and reading gaps the wrong way.
And yes, I have been in that situation many times as a fledgling healer who wasn't experienced or sophisticated enough yet to know whether a death was attributable to my failure or something else entirely, and accepted blame for something that wasn't under my control. It's tough to fix a problem if you're addressing the wrong thing. Diagnostic tools are great, but a bad diagnosis can do more harm than no diagnosis at all.
Killik Feb 13th 2012 8:53AM
To be fair, healers have never been shy of chewing me out when I've screwed them with Line of Sight issues etc! :)
Luke Feb 12th 2012 9:02PM
I'm a healer but not a Paladin and I appreciate this as a good template for all healers and raid leaders to use to gauge performance without relying solely on HPS. This is a process of actually evaluating encounters and performance, not just saying "ooh big numbers". I think you and either Tyler or Matt Low should collaborate on a series of evaluation articles based on just this kind of analysis for all roles and classes. Because you can definitely apply this to DPS and Tanks just as easily.
I'm also wondering just how many new players Blizzard would actually have if the box had a warning label.
"Warning, to experience all game content you will need access to spread sheets and graphs."
Ayane Feb 12th 2012 9:16PM
"I'm also wondering just how many new players Blizzard would actually have if the box had a warning label.
"Warning, to experience all game content you will need access to spread sheets and graphs.""
.....and it doesn't already?
I think that's why Blzzard invented the LFR. No really...that's why they did it.
Luke Feb 12th 2012 9:42PM
Ayne,
Agreed. And it's for the better if you ask me.
steve Feb 12th 2012 10:14PM
I very much appreciate this article. officerchat.org did a nice series a while back on how to evaluate healers using world of logs. I have run into too many healers who only want to be evaluated on whether or not they kept their assignment alive. They have low hps but swear up and down they can do more when the time comes. Inevitably, when we DO hit the hard fight, they can't pick it up as much as they thought they could. Casting more is always better than doing nothing. Even on the easy parts, you'll save mana by casting more holy lights instead of half as many divine lights.
The point of this article isn't spreadsheets. The point is to cast MOAR healing spells, and how to know if you, or that new guy you picked up, are working hard enough. DPS have no reason, no excuse, to ever stop casting (except on spine). Healers should try to do the same.
mesoforte Feb 13th 2012 12:28AM
"If you only play your holy paladin in dungeons and the Raid Finder, then there's really not much for you to evaluate."
Ever done 30%-50% of the healing on a given encounter?
Granted its not that useful for evaluation, but you can push the limits when you're carrying 3 of the healers in LFR.
locken Feb 13th 2012 1:05AM
Brilliant article. You need to have a word with a few of the other writers on here and give them lessons on how to create a useful column, not a "5 steps to pressing a button" article.
raine13 Feb 13th 2012 2:45AM
i find it kinda funny....
i play all 3 roles, on many different toons. every class and almost every spec in fact, most at max level and geared. i study them all on EJ and Main-tankadin and such. and while i really need to know every last detail of my dps class, i can't make myself care about the finer details for healing and tanking. i even consider my tank my true main! i really do enjoy these articles, and yet i've never wanted look at my logs.
no offense to those that do. really. and i'm not really a raider, obviously, though my dps sits very well in any group i've ever raided with. but tanking? i handle 5-mans with ease, and consider myself a good tank. yet i rarely use my cooldowns at all. healing? i really do enjoy myself, but really can't get into the fine print.
its just me and my play-style i guess. maybe i didn't need to write all this, but i kinda got a laugh at myself as i just realized how lopsided my "studying" is. i love playing every part of this game, yet for some reason i don't feel driven to take healing to the next level.
maybe if i were raiding, and the challenge were higher? a DPS can always try to outdo the other 2 guys in their group. but a tank and healer... well, if you win, you win. there isn't really too many other things to say about it.
thank you to those of you that do go all out, as i really do enjoy reading about what you do, and how you squeeze every last bit of power out of your classes. i'm fascinated by your stories. maybe not my cup of tea, but thank you for offering me some!
Killik Feb 13th 2012 8:58AM
As you say, it's just a lot easier to see when you're 'winning' as a dps. You have a straightforward measure of strength and at least a couple of people to compete against. Evaluating a tank's power is far less exciting - did you die? Evaluating a healer is similar - who was the most incompetent person to die?
priestessaur Feb 14th 2012 1:16PM
As a healer, every time I hear a tank say that he doesn't use his cooldowns, I cry a little inside.
Kuro Feb 13th 2012 1:08PM
http://raidbots.com/comparebot/
I like comparebot for this sort of thing. Get two parses from equally-geared healers and compare them to one another. You will have to take other things into consideration -- gear levels, raid comps, derpy dps, nerf'd content, etc.. Standing in fire is an HPS increase and if you have a lot of DPS doing a lot of it then one group of healers
sebastian Feb 13th 2012 10:10PM
I found this one of the most useful articles I've read in this column. Spreadsheets and number crunching might not be for everyone, but for me it's really helped me improve my healing on progression content.
Another splendid resource with tips for evaluating all the healing specs using WoL is an article that went up at Cannot be Tamed a little while ago: http://www.cannotbetamed.com/resources/evaluating-raiders-with-world-of-logs/