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Patch 4.3.4 patch notes, new customer support changes live

A minor patch for World of Warcraft was deployed this morning. There are no gameplay changes, and this isn't the patch with the world events leading into Mists of Pandaria. The changes introduced in this patch are designed to streamline the ticket submission UI.

Patch 4.3.4 notes
  • A new Submit Bug button has been added. Clicking this option will open a report dialog box, along with basic instructions on what to include in your bug report.
  • A new Submit Suggestion button has been added. Clicking this option will open a text dialog box, along with a description of what to include in your suggestion.
  • The Report Lag button has been removed.
  • The Report Abuse button is now called Report Player.
    • The Report Player function offers four categories: Spamming, Language, Name, and Cheating.
    • Reporting a player for Cheating now opens a text window in which a description of the occurrence can be written.
    • Reporting a Name opens a window with three categories: Player Name, Guild Name, and Arena Team Name. There is also a text field for optional information.
    • Report Player now includes text and visual instructions for how to submit a report.
  • Right-clicking a character's portrait now offers additional reporting options.


If you're having problems patching your client to 4.3.4 and you're using the 64-bit client, you'll need to follow some additional instructions, which we've included past the cut below.

Solutions to patching for 64-bit client users

If you are currently testing the 64-bit client, in order to patch up to 4.3.4 you will need to remove the 64-bit files to allow the patching process to complete.

With the 64-bit client files in place you will receive the error: Blizzard Updater failed with an internal error.

Simply delete the 64-bit files listed below from the World of Warcraft folder, and the patching process will resume after going through a short repair process.

Windows
Battle.net-64.dll
MovieProxy.exe
WoW-64.exe

Mac
World of Warcraft-64.app

A new version of the 64-bit client files will be available for 4.3.4 after the patch is live. Please keep an eye on the 64-bit client forum thread for updated files.



It's open warfare between Alliance and Horde in Mists of Pandaria, World of Warcraft's next expansion. Jump into five new levels with new talents and class mechanics, try the new monk class, and create a pandaren character to ally with either Horde or Alliance. Look for expansion basics in our Mists FAQ, or dig into our spring press event coverage for more details!

Filed under: News items, Cataclysm

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