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The Queue: Ghostcrawler finally delivered on that pony

Welcome back to The Queue, the daily Q&A column in which the WoW Insider team answers your questions about the World of Warcraft. Adam Holisky (@adamholisky) will be your host today.

FuzzyBunny61 said it best in The Queue yesterday:

I think the Hearthstone Steed is the pony Ghostcrawler promised us.

Various people:

WoW is giving me error #113 or a character service is taking a long time.

Blizzard has been having some technical issues lately. Various Blizzard people and accounts have been saying on Twitter that they're fixing thing -- so much so that last night they took down authentication entirely for a bit.

Things should mostly be fixed now, but I'm still seeing a fair amount of activity. Some of that could just be left over support issues from this week's problems... or it could not be fixed. Either way, I suggest reaching out to Blizzard on WoW's website and asking them for help if your oddly stuck someplace.

JohnO asked:

Is there a way to ignore comments from certain posters (and by extension, the responses to them) on WI?

There's not, but Alex and I have both been moderating a lot more than normal. Between the negativity over the last few weeks with our business, and then the influx of GIFT people that comes with any major dump of news, comments can get a bit ... how to put it ... special.

If you notice something hasn't been caught, the best thing to do is to reach out to us on Twitter: @alexziebart and @adamholisky.

Dumba aksed:

Is this a thing or is it just me?

I had played Warcraft for about 5 years, then I switched to Wow. I've read all the books and I generally like everything Warcraft. Since I got in to the Hearthstone beta and because I've mostly finished all of the current WoW content, I unsubbed, because I had Hearthstone to fill that void. Now I read about Heroes of the Storm and I think the chances of me subbing to WoW regularly are even slimmer. Is there a chance they will lose a ton of *REGULAR* subscribers this way or is this just me?

No, I don't think you're alone in this. There is a theory I've heard that as long as you're playing a Blizzard game then Blizzard is happy. For the most part there hasn't been any evidence to contradict this theory, so I tend to believe it.

Do I think that there's going to be a subscriber loss because of Heroes? No, not at all. There'll certainly be some people that leave and go play it, but there are always situations like that. WoW's subscriber base is rooted in long term relationships and people that are deeply invested in the game. I'm sorta feeling that we've bottomed out on the subscriber declines, and that we're seeing around 6M to 7M as the number of "die hard fans" that are going to be here for the next 10 years. Those people are not going to unsubscribe because a new game comes out. They might not play WoW for more than a half hour a week for a bit, but they're not going to be leaving it entirely, not by a long shot.

Fivealarm asled:

Q4TQ while it is your prerogative to consume the content as fast as you like Blizz also has the prerogative to raise that subscription. Are you willing to pay more than 15 dollars a month for faster xpacs? It's really very simple. Blizz would release faster xpacs if they could because that equals more money. Let's say they go ahead and start releasing an xpac every 9 months on the dot. That would have to include the hiring of a whole bunch more programmers to handle the quicker release times. That of course increases their overhead. Their not going to increase the price of the xpac it's fine where it is and even though they'll make more in a year that happens to land us 2 xpacs that's not a good way to predictably increase your revenue. To do that they'll have to raise your subscription. What are you willing to pay to have quicker xpacs?

I think your premise is fundamentally flawed. Blizzard can, of course, throw more money at WoW and get faster results in some areas. In other areas it's not possible given the quality control and general content development that's necessary. How fast can creative development get stories out the door that are going to move WoW's plot forward in a meaningful way? The answer is that there are only so many hours in a day.

How many changes can the lead designers deal with before things become uncontrollable? The answer is that there are only so many hours in a day.

It's a common misconception that if Blizzard doubled the price of the subscription then we'd get twice the content. We might get some more, but there comes a point where the development of a product like WoW becomes impossible with a team and a business structure too large.
Have questions about the World of Warcraft? The WoW Insider crew is here with The Queue, our daily Q&A column. Leave your questions in the comments, and we'll do our best to answer 'em!

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