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The below could probably be applied to most things, though it's targeted to healing and PvE. My advice is general, because if you have the attitudes and habits of a great player, you'll find the specifics. Some might claim my advice is also targeted at newer healers; while this is true in a sense, having trouble with the issues below is common even amongst veterans.
1. No, you didn't have lag -- accept responsibility. Lag is to healing as dogs are to homework. Let's take a moment to be honest with ourselves: Most of your healing errors occurred because you messed up. Step up and admit to your group that you mistimed, misjudged, zoned, went AFK, etc. People appreciate others who take responsibility. "I'm sorry about that, everyone, it won't happen again," will earn you respect much more than, "I had lag -- don't look at me!" How will you progress as a healer if all your healing mistakes occur at the same time as "OMG LAG"?
2. Be critically positive. When I used to raid lead, I tried to foster an environment of taking responsibility. After one wipe, the other healer whispered me to list every mistake she made. Five minutes later, I got her calmed down and we won. Hooray, loot for ... oh no! Five more minutes ... Next boss ... We wiped ... Elune, please not again! Ten more minutes of said healer apologizing for every mistake. I considered what I could say to restore her confidence and make her more positively critical. Ahem: "Get over yourself. You will make mistakes."
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