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Filed under: Bugs

Beta Testing 101: How to write a good bug report on the forums

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If you're in the Mists of Pandaria beta, chances are good that you've encountered a few bugs by now. As a beta tester, it's not just your job to sit there and play through the game. You're also expected to report the bugs you happen upon in your travels through Pandaria. Blizzard has provided beta forums for feedback and bug reporting, so you've got a place to jot those bugs down. Once you've found and identified a bug, you should write up a brief report so Blizzard knows that there's a problem and can fix the problem before release.

Before you scamper off to the beta forums, however, there's a proper way to write these bug reports so that Blizzard knows what you're talking about and can take appropriate action. If you write a bug report incorrectly, you're not helping matters any -- and in some cases, you can even confuse the situation and make it worse. So how do you write a good bug report on the beta forums?

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Filed under: Bugs, Mists of Pandaria

Beta Testing 101: 5 things you should always report

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Have you made it into the Mists of Pandaria beta yet? Being a beta tester isn't about simply playing through a free sample of the game. If you're expecting a completed product when you log in, you're in for a surprise. What you are playing is a not-quite-finished version of the game, and it's highly likely you'll run into your fair share of bugs as you're wandering Pandaria's gorgeous hills and valleys. As a beta tester, it's your job to report those bugs you find in game, so that they can be fixed before the game goes live.

However, not every error out there deserves a report. Things like NPCs that are marked with a PC or NYI tag are things the developers already know about -- they're just placeholder models. Music isn't yet implemented into Pandaria yet either, but the developers know about that, too. So what makes a bug a bug, and what kinds of bugs should you report?

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Filed under: Bugs, Mists of Pandaria

Beta Testing 101: What to, and what not to, expect from the MoP beta

Blizzcon cinematic announces pandaren
In the most exciting World of Warcraft news of 2012, the beta for Mists of Pandaria opened up this week. Like millions of other players, I was not one of the lucky few chosen for the first round of beta invites. However, there are a number of diligent players currently hard at work testing some of the changes coming in MoP, as well as datamining glyphs and leveling monks.

If you're one of the lucky players who got in this week or if you manage to get in in the next few weeks, there are some important facts you should know before you play the beta. For seasoned veterans of beta testing, these will be self evident. For the others for whom this will be the first beta ever, these are things you should read and consider. If you don't, you could turn into one of the disappointing trade chat trolls who rages about their warrior suddenly having a mana bar (and other fun beta mishaps).

Oh yes, there will be bugs

Above all else, the thing you can most expect from the beta of any video game ever is that there will be bugs. Bugs are one of the main reasons games go into beta; they're a way of allowing scores of players to scour every inch of the game world for bugs by doing everything possible that could possibly cause an issue. By doing this, Blizzard can isolate and treat bugs before they ever make it to live servers, allowing players on live a smooth playing experience.

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Filed under: Analysis / Opinion, Bugs, Mists of Pandaria

Retribution bug hotfixed, Vengeance temporarily returns to PvP

Zarhym has given us an update on the bug with Seal of Truth from yesterday, and it opens a fascinating window into the complexities of the code that ultimately is the World of Warcraft.

Zarhym - Update on Retribution Paladin Bug
The bug where paladin Seals could sometimes cause excessive damage has been fixed. This bug came as a result of a hotfix we put in to fix an issue where some attacks, such as Scatter Shot, were still causing Vengeance in PvP situations. While these things may seem totally unrelated, it has to do with our proc system, which is an extremely complicated mechanic under the hood. We reverted that hotfix, meaning you may sometimes see Vengeance in PvP. But we don't think that will present a major balance concern at this time.

To be clear, we have no current plans to take action against players who experienced this bug last night unless we come across any extreme cases. The error was ours and we haven't seen any evidence -- so far -- of players excessively exploiting the bug. We reserve the right to take action if we do find evidence of players crossing the line to repeatedly exploit this bug for major in-game advantages.


I won't lie, I find this fascinating. The idea that the issue lies in a system that on the surface would seem totally unrelated gives me the shivers just imagining what it must be like to maintain and advance the design for code that's been around for years and years. I have to agree that letting Vengeance sometimes pop up in PvP is probably the better option. It's only going to happen in an extremely limited set of circumstances, anyway.

I'm also glad only extreme edge cases will be seeing bans, as I had no idea the bug even existed while leveling my ret paladin last night and only figured it out afterwards.

World of Warcraft: Cataclysm has destroyed Azeroth as we know it; nothing is the same! In WoW Insider's Guide to Cataclysm, you can find out everything you need to know about WoW's third expansion, from leveling up a new goblin or worgen to breaking news and strategies on endgame play.

Filed under: Paladin, Analysis / Opinion, Bugs, Blizzard, Cataclysm

Retribution paladin DPS broken after realm restarts [Updated]

ret dps
According to several reports, including the official forums, World of Logs, and several of our own staff, retribution paladins are experiencing a bug after tonight's rolling realm restarts. The bug has retribution paladins dealing several times their normal damage, with new records on World of Logs easily exceeding 100,000 DPS on any given Dragon Soul encounter.

The bug appears to be related to Seal of Truth, as it's dealing over 60% of the affected ret paladins' damage, vastly dwarfing all other sources. The bug seems to be affecting PvP and PvE, as there are many reports of retribution paladins being nigh unstoppable in Battlegrounds tonight. One group of retribution paladins toppled Lord Rhyolith in under 15 seconds.

There has been no official word from Blizzard just yet on these developments, although we can be sure that there will be a change deployed to fix this bug as early as possible.

Reminder from the editors: Do keep in mind that abusing things like this is considered exploitation. Blizzard does have the right to ban you for abusing this if you're using it to bypass content à la our old friend Karatechop. Don't make Blizzard's job harder, and don't risk your account.

Update 10:00 a.m. EST Blizzard is aware of the problem and is looking for a way to solve it. They also issue the same warning we did -- don't exploit this.

Zarhym -- Ret Paladin DPS Bug
We're aware of this issue and looking into it right now. It's likely we won't have further updates for you until we're back in the office in the morning PST.

Just as a reminder from the Terms of Use:

C. Rules Related to Game Play.
(i) Using or exploiting errors in design, features which have not been documented, and/or "program bugs" to gain access that is otherwise not available, or to obtain a competitive advantage over other players.




Filed under: Paladin, Bugs

Known issues from the Darkmoon Faire

The newly revamped Darkmoon Faire returned yesterday for its monthly one-week engagement in Azeroth, but it wasn't a flawless return. Players working on the Darkmoon Defender, Darkmoon Dungeoneer, or Darkmoon Despoiler achievements may have noticed the tally of items turned in has been reset, with few exceptions. Players have also been reporting that these monthly quest turn-ins, which should be resetting, are not, leaving players with dungeon-acquired items that cannot be turned in for another set of tickets. If this has happened to you, don't panic -- Community Manager Kaivax has chimed in on the issue, and although no fix has been put into place yet, Blizzard is aware of the issue and working on a fix.

Kaivax
We are aware of issues affecting the Darkmoon Faire, which began again today, particularly regarding monthly quests and some related achievements.

Our teams are investigating the issue and would like to assure you that we are working hard to solve the issue.

We apologize for any inconvenience this may be causing.


Filed under: Bugs, News items

Patch 4.2 hotfix roundup

Hotfixes for patch 4.2 have been released at a steady pace ever since the patch's release. Though patch 4.2's launch was impressively smooth, it wasn't without its hiccups. Luckily. Blizzard is pretty quick to get errors addressed and fixed as soon as possible, which is why these hotfixes keep coming out at a regular rate.

From tweaks to various class mechanics to the encounters in the Firelands raid, the amount of information regarding these hotfixes has been pretty substantial. Rather than leave you to sift through weeks worth of hotfix posts, we've collected all hotfix information for patch 4.2 in one handy spot. You want a recap of everything that's been adjusted and changed in regards to the latest patch? Follow after the break for a complete compilation of patch 4.2 hotfixes.

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Filed under: Bugs, Cataclysm, Hotfixes

"Fast patch" 4.1.0a patch notes

Just when you think you're used to the way things are going, Blizzard releases something new. Today's notes aren't a list of hotfixes; they're a "fast patch." This means when you log into World of Warcraft, you're going to have a mini-patch to download -- and it also means that some major issues are being addressed, including one that's been bugging raiders and anyone trying to use AoE spells since 4.1:
  • The targeting reticule for AoE spells and abilities like Magmaw's chains should no longer disappear when players cast spells.
  • Animations while mounted should work normally again. Say hello to your ponies, they're now moving correctly!
  • Character legs should move properly when the character is moving.
See the rest of the notes for 4.1.0a after the break.

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Filed under: Bugs, News items, Cataclysm

Tips and workarounds for the bugs and quirks on the patch 4.2 PTR

The 4.2 PTR is up and ready to be tested! There is a new daily quest hub along with a new raid. Unfortunately, the raid itself isn't ready to be tested quite yet. But before you go off trying to break things in this PTR build, I'd like to take a moment and get you prepared for a few things.

Things like:
  • Buggy mounts
  • Instant deaths
  • Crashing addons
There may be some spoilers (like the second quest), but read on if you're not going to be bothered by that too much.

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Filed under: Bugs, News items

Haste bug squashed by hotfix

Patch 4.0.6 brought with it a rather nasty bug that primarily affected non-mana using DPS including hunters, feral druids, rogues, and death knights. The client was disagreeing with the server on exactly how much haste refreshed the regeneration time of focus, energy, and runes, causing the client to report that certain resources were ready for use before they actually were, which then caused the player to press the button and the ability to not fire.

CM Bashiok has been keeping us up to date on the status of the bug and just recently reported that it should be fixed via a hotfix that was applied late last night. You can read the full text of his post behind the break.

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Filed under: Druid, Hunter, Rogue, Bugs, News items, Death Knight

Love is in the Air event plagued by bugs

While Love is in the Air on the calendar, the air is full of grumbles in game as people discover that not only has the holiday changed on them, but a lot of bugs and anachronisms have popped up. Among the most dire:
  • Quests for the faction leader gifts currently point to faction leaders who died in the Cataclysm, including Cairne and Magni.
  • The dailies and main quest chain currently do not function for level 81-85 characters, leaving anyone who has a new 85 or just didn't get around to doing the quests in previous years unable to finish their achievements.
  • It's hard or impossible to buy certain special vendor items due to errors that show up when you click on them.
  • Apothecary Hummel is sometimes not showing up in the LFD tool for level 81-85 characters.
Blizzard is aware of these bugs, and blue poster Nephadne has posted a list of FAQs on the customer service forums that address many of the changes and bugs, including workarounds for the latter two issues listed above. She's also assured everyone that these bugs will be fixed either with hotfixes or when patch 4.0.6 drops. Read on after the break for the full text of Nephandra's FAQ.

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Filed under: Bugs, Blizzard, News items

Cataclysm hotfixes for Jan. 3

It's been a little while, but we've finally got another round of hotfixes. The changes were pushed live and published to the official World of Warcraft blog. This time around, there were only a couple of class changes; the major chunk of hotfixes address various dungeons and raids, including the following:
  • In Deadmines, the Foe Reaper 5000 will not cast Harvest on players more than 70 yards away.
  • In Grim Batol, Trogg Dwellers that players cannot reach via legitimate means no longer award experience or loot when killed.
  • In Throne of the Four Winds, players now receive credit for the achievements Heroic: Conclave of Wind or Throne of the Four Winds if they are dead when the encounter is defeated.
Take a look after the break for the full list of changes.

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Filed under: Bugs, News items, Cataclysm

Gold Capped: Early Cataclysm economy tweaks


Every week, WoW Insider brings you Gold Capped, in which Basil "Euripides" Berntsen aims to show you how to make money on the auction house, and Insider Trader, which is all about professions. For Gold Capped's inside line on making money in game, check in here every Thursday, and email Basil with your comments, questions or hate mail! This week's gold-blogosphere post is Warcraft Econ's Pyrite prospecting results.

Normally, when Blizzard makes a change to the economy, it's not enough news to justify its own blue post. When I sat down and tried to decide what to write about this week, I realized that the most important information I could get out to you guys is news of all the economic tweaks that have come down the pipeline that are shaping these first few weeks of Cataclysm.

First up: Pyrite Ore is now prospectable at 500 skill, down from 525. This is a very expensive mineral on most realms, so it hasn't been prospected as much as, say, Elementium Ore. That said, based on the limited number of prospects we've seen numbers for, it looks like it may be dropping as many green-quality gems as Obsidium Ore, as many rare gems as Elementium Ore, and an additional one to three Volatile Earths. My napkin math indicated that if the additional expense for five pyrite is more than two earths, it may not be worth prospecting.

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Filed under: Bugs, Economy, Cataclysm, Archaeology, Gold Capped

Cataclysm hotfixes for Dec. 15

This is getting to be a little bit of a habit, isn't it? We've got another round of hotfixes today, though it's a relatively short list compared to what we've seen over the past few days. The changes were pushed live and published to the official World of Warcraft blog. The majority of today's changes seem to be addressing dungeons and raids, including the following:
  • Argaloth in Baradin Hold now respects the faction that kills him and does not drop trinkets for the opposing faction.
  • In the Lost City of the Tol'vir, Frenzied Crocolisks should always despawn when Lockmaw resets.
  • In Shadowfang Keep, troll druids in particular, when shapeshifting into Cat/Bear form, were dealing an extra 5 percent damage to themselves via Beast Slaying when afflicted by Barion Ashbury's Asphyxiate. This caused them to die instead of being taken down to 1 health. This has been corrected, and Asphyxiate now properly ignores damage modifiers.
Take a look after the break for the full list of changes.

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Filed under: Bugs, News items, Cataclysm

Cataclysm hotfixes for Dec. 14

Once again, Blizzard has applied another round of hotfixes addressing several issues with quests, classes, and flying mounts. The changes were pushed live and published to the official World of Warcraft blog. While not quite as much of a novel as yesterday's list of fixes, there are still a lot of changes that ought to make players a bit more happy in this post-Shattering world, including the following:
  • Master Riding now properly grant players 310 percent flight speed in Eastern Kingdoms with X-53 Touring Rocket, Celestial Steed, Headless Horseman's Mount, X-51 Nether-Rocket, X-51 Nether-Rocket X-TREME, and Invincible.
  • The dungeon finder random bracket for Throne of the Tides and Blackrock Caverns has been changed from level 80-81 to 80-82, and the specific bracket has been changed from level 80-83 to 80-85.
  • The respawn rates for all Horde and Alliance cooking daily quest objectives in Orgrimmar and Stormwind have been increased.
  • The Alchemy mount Vial of the Sands is no longer bind on pickup.
Check out the full list of changes after the break.

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Filed under: Bugs, News items, Cataclysm

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