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Filed under: Realm News

Blizzard responds to extended maintenance and instance problems


Blizzard EU has released a long and detailed statement concerning the recent waves of extended maintenance and how it's connected to the problems associated with launching instances. For several months players have been plagued with the message "Additional instances cannot be launched." The message was being caused by overloaded instance servers, and for a long time there was seemingly nothing Blizzard could do about it.

Blizzard's statement today clearly informs us that all the extended maintenance we've been seeing is directly due Blizzard implementing fixes for the problems server-side. While the statement comes from an EU source, once can assume rather easily that it applies to the US as well.

While no timeframe is given as to exactly when this will be done for all realms, it is very good to know that stuff is getting done behind the scenes. And this look at exactly what Blizzard is doing to their servers represents a rare glimpse into their inner workings. Usually Blizzard is pretty tight lipped about what exactly is happening with their hardware.

The full statement after the break.

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Filed under: Realm News, Realm Status, Blizzard, News items, Instances

UPDATE: European weekly maintenance: 22 July 2009


Greetings European WoW players! It's that time of the week once more (where time has flown I have no idea). Tomorrow morning sees all the EU servers coming down to the regular bout of maintenance. This week all the realms will be offline from 3:00am until 11:00am (CEST). Hopefully this means everything will go nice and smoothly but just bear those times in mind if you find yourself watching the clock, waiting for your realm to pop back up.

Our very own Daniel Whitcomb has compiled a rather Worgen-heavy post for you all to enjoy during the downtime. Personally, I will be sleeping and replaying the WoW edition of Peggle. If you have an iPhone I'd suggest you download the new (and awesome) Armory app while other phone owners should download the Mobile Authenticator. I'd also suggest listening to this week's WoW Insider Show (and I apologise now for cackling) in which Turpster, the Schramminator and I denounced Brigwyn for his Hunter deletion habits.

Oh and in case you're wondering why this post is illustrated by the new T9 Alliance Druid armour, well I think it (specifically the female version) is the best looking armour in the game ever and I really, really want it. What, you have a problem with me drooling over gear during the downtime?

Update: Blizzard have announced that the following realms will be offline for maintenance until 5:00PM CEST.

Balnazzar, Bloodfeather, Darksorrow, Defias Brotherhood, Earthen Ring, Frostwhisper, Genjuros, Haomarus, Hellscream, Laughing Skull, Lightning's Blade, Magtheridon, Neptulon, Nordrassil, Quel'Thalas, Ragnaros, Ravencrest, Runetotem, Shadowsong, Shattered Hand, Silvermoon, Skullcrusher, Spinebreaker, Stormrage, Stormreaver, Stormscale, Sylvanas, Terenas, The Maelstrom, The Venture Co., Thunderhorn, Turalyon, Twisting Nether and, finally, Vashj.


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Filed under: Realm News, Realm Status, Blizzard, News Items, Europe

Rampage battlegroup experiencing outages this afternoon

We're starting to get reports aplenty of the (North American) Rampage battlegroup having server outages at the moment, but the exact nature is... fuzzy, to say the least! The login server doesn't seem to be the usual culprit, since the problem is exclusive to Rampage thus far. Looking at the Tech Support forum, it doesn't look like Blizzard has given any updates on the situation beyond asking players to run a traceroute if they have the knowhow. If you're the sort that knows how to do something like that, please direct yourself to the official forums.

Hopefully this outage doesn't last too long, because we're going to be quickly approaching Saturday primetime. That's definitely not a good time for server outages! If anything major comes of this, we'll be sure to let you guys know. If you all want to help us on that front, just keep us updated in the comments below if you're one of the unfortunate Rampage players. If you're not sure what battlegroup you're a part of and seem to be having server problems, the server list is behind the cut below.

Update: The customer service forum has a far more useful thread. An investigation into the issues is ongoing. Thanks, siech0.

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Filed under: Realm News, Realm Status

Update: European weekly maintenance extended

Good morning Europe. While many of you are stuck waiting for a large number of realms to finish a lengthy period of extended maintenance, it seems like the rest of us are going to have to wait a little bit longer to get back into Azeroth.

Blizzard has announced that, as well as selected realms getting extended maintenance until 3:00pm CEST, all the non-affected realms will continue to be offline until 1:00pm CEST. These realms were originally supposed to go back online around 11:00am CEST. We'll keep you up to date on more developments as they happen.

Update: Blizzard have announced that the following realms will continue to be offline for maintenance until 5:00pm CEST: Auchindoun, Ghostlands, Hellfire, Karazhan, Nagrand, Shattered Halls, Sporeggar, The Sha'tar.

Filed under: Realm News, Realm Status, Europe

Realm maintenance for July 14th

The Breaking News box has recently cropped up in-game, announcing tomorrow's maintenance for North American realms. As you can see in the image to the right, servers will be down from 3:00 AM PDT until roughly 11:00 AM PDT, assuming all goes well. If you're not sure what time this is in your timezone, use this timezone conversion tool.

You know the drill, guys. WoW.com will, as always, be here all throughout the maintenance to cure your boredom. For you European readers, remember that some of you will be hit with an extended maintenance later on, which we've posted about already.

Filed under: Realm News, Realm Status

Time change for this week's European extended maintenance

European Blue Ancilorn has updated the times for this week's extended maintenance which will affect a large percentage of realms. We mentioned the extended maintenance to you last week and that Ancilorn was keen to make sure players had an "opportunity to plan accordingly".

The selected realms will be offline from 1:00am to 3:00pm CEST, not
3:00am until 5:00pm CEST as we previously reported. The following servers are affected by the extended downtime:

Balnazzar, Bloodfeather, Darksorrow, Defias Brotherhood, Earthen Ring, Frostwhisper, Genjuros, Haomarush, Hellscream, Laughing Skull, Lightning's Blade, Magtheridon, Neptulon, Nordrassil, Quel'Thalas, Ragnaros, Ravencrest, Runetotem, Shadowmoon, Shadowsong, Shattered Hand, Silvermoon, Skullcrusher, Spinebreaker, Stormrage, Stormreaver, Stormscale, Sylvanas, Terenas, The Maelstrom, The Venture Co, Thunderhorn, Turalyon, Twisting Nether and Vashj.

Filed under: Realm News, Realm Status, News items, Forums, Europe

Premonition grabs US-First Alone in the Darkness


Yogg-Saron's woes continue, as the Guild Premonition of the US Sen'jin server, Alliance side, becomes the first US guild and the third guild in the world to get the Alone in the Darkness Achievement, thereby also earning the Death's Demise title. Alone in the Darkness requires you to defeat Yogg Saron without the help of any Keepers, thereby eschewing the requisite buffs they give. They're hot on the heels of Paragon, which got the EU first kill, and Stars, which got the world first (and by extension, Taiwan first) kill.

This is definitely a difficult achievement, and, some argue, possibly even harder than killing Algalon himself. Congratulations, Premonition!

Filed under: Realm News, News items, Raiding, Bosses, Achievements

European free character migration now open

Good news, Europe is once again feeling some free character migration love. Blizzard has announced a week-long migration event in an attempt to balance out factions on specific servers. So if you've been looking to migrate, this might well be a good time.

Free character migration is available from July 1st till the 7th which gives you a week to decide if you make the move or stay put. As usual, Blizzard could well end the migration when their desired faction balance on each realm is achieved.

So who can move and where? If you're Alliance and currently playing on the European realms Burning Legion, Grim Batol, Ravencrest, Sylvanas and Silvermoon (PvE) you can move to the Horde-heavy servers of Magtheridon and Vek'nilash. Meanwhile if you're Horde, and on Al'Akir, Kazzak, Magtheridon and Stormscale, you have the option of transferring to the Alliance-dominated realms of Burning Blade, Neptulon, Tarren Mill and Trollbane.

Filed under: Realm News, Odds and ends, Blizzard, News items, Europe

European server maintenance for June 24th

Lesley, our European writer, is out of our virtual office at the moment and isn't available to write up the EU maintenance notice for all of you. So I'm doing it. To try and make the experience authentic, please read this post in a very poor fake English accent. No, wait! A fake German accent. Yeah, that's way more awesome. Do that.

Like the (or should I say das) North American realms, European realms will largely consist of rolling restarts with only a few exceptions, which we'll get to in a moment. Rolling restarts will begin at 05:00 CEST and should be finished by 07:00 CEST.

However, there is a set of realms that will need an extended maintenance period that will begin at 03:00 CEST and last until 15:00 CEST. The affected realms are: Auchindoun, Ghostlands, Hellfire, Karazhan, Nagrand, shattered Halls, Sporeggar, and The Sha'tar.

If you're unsure of what these times are in your time zone, please refer to the World Clock.

Should you need entertainment throughout the maintenance period, just take look at Daniel Whitcomb's latest edition of the Tuesday Morning Post, which rounds up our site's best and brightest posts of the week.

Au revoir!

Filed under: Realm News, Realm Status, Europe

Rolling restarts and maintenance for June 23rd

I was pleasantly surprised to see the maintenance announcement for tomorrow morning available fairly early today. Most of the time, we don't actually know whether there will be maintenance or not until pretty late in the evening. Or I'm imagining that and this is the time we see it every week, who knows!

Daytime players will be happy to hear that most realms are only getting rolling restarts. They'll be started at 5:00 AM PDT on North American realms and 10:00 AM PDT for Oceanic realms. There are a fair number of servers being hit with a real maintenance period, but it's only expected to take a few hours: Starting at 5:00 AM PDT and lasting until 8:00 AM PDT. Those realms are: Area 52, Arena Tournament 1, Arena Tournament 2, Auchindoun, Azuremyst, Blade's Edge, Blood Furnace, Coilfang, Dawnbringer, Exodar, Fizzcrank, Galakrond, Ghostlands, Grizzly Hills, Shattered Halls, Terokkar, The Scryers, The Underbog, Velen, and Zangarmarsh.

If you're not sure what those times are in your time zone, the World Clock is a pretty simple tool to help you figure it out.

As always, WoW.com will be here throughout the morning and afternoon should anything come up during maintenance. It's not a patch day, so we can be reasonably sure nothing will come up, but you never know.

Filed under: Realm News, Realm Status

Retaliation battlegroup down again

For the second Tuesday in a row around the same time (9:00-9:30 pm EST-ish), the US Retaliation battlegroup has crashed. Blizzard has confirmed that it's performing urgent maintenance on the hardware of the affected realms, and they'll provide an update at 11:00 PM EST/8:00 PM PST. Hmmm. Makes you wonder if whatever caused last week's crash was accidentally rolled back during server maintenance earlier today.

The following are the affected realms:


Area 52, Auchindoun, Azuremyst, Blade's Edge, Blood Furnace, Coilfang, Dawnbringer, Exodar, Fizzcrank, Galakrond, Ghostlands, Grizzly Hills, Shattered Halls, Terokkar, The Scryers, The Underbog, Velen, and Zangarmarsh.
My guild's on Retaliation and has consequently found itself without something to raid for the second Tuesday running. Last week their solution was to take off to Mug'thol and do a level 1 Hogger raid, complete with designated tanks and healers, damage meters, and -- to top things off -- a bonafide ninja looter of the Malachite drop. Our server might be down, but our hallowed traditions remain.

Filed under: Realm News, Realm Status, News items

Gentlemens Club achieves Herald of the Titans world first (Edited)

Via Guildox, we've just gotten word that Gentlemens Club of Korgath-US, Hordeside, has just become the world-first achievers of Herald of the Titans. This achievement requires that you defeat Algalon on 10-man difficult with no gear above iLevel 226. In other words, they were not wearing a single piece of Hard-mode Ulduar 25-man gear (While we haven't looked closely at their armory, the achievement would allow for normal mode 25-man gear, though even normal mode 25-man weapons would be off limits). [EDIT: iLevel 226 is actually the item level of gear from Normal mode 25-man Ulduar, not Hard mode as previously stated. It is also the item level of gear that drops from Heroic or 25-man Malygos, Kel'thuzad, and Sartharion with at least 2 drakes up. Hard mode 10-man Ulduar also drop iLevel 226 items, which indicates that the Achievement is intended mostly for 10-man progression.]

While 10-man and 25-man raids were technically meant to be seperate tiers of progression, it seems like many raiders freely mix the two, and while that's certainly to be expected, and there's nothing wrong with it, it's cool to see at least a few guilds focus on mastering that path of progression and arguably challenging themselves to at least the 10-man Algalon fight as Blizzard meant it to be fought.

In short, they've managed to proclaim themselves Kings of the 10-man game in Patch 3.1, even if other guilds technically beat them to 10-man Algalon kill itself. Congratulations to everyone involved in the raid!

Filed under: Horde, Realm News, Analysis / Opinion, News items, Instances, Raiding, Bosses, Achievements

Maintenance continues, restarts for many realms [UPDATED]

Rolling restarts are currently in progress on many realms, apparently to address a talent issue that cropped up with patch 3.1.3. These restarts shouldn't take more than 2 hours across the board. Meaning that your server shouldn't be down for very long at all, because that two hour window is for the entire process. The battlegroups being hit with these restarts are:
  • Ruin
  • Vindication
  • Rampage
  • Shadowburn
  • Stormstrike
  • Nightfall
  • Whirlwind
  • Emberstorm
  • Retaliation
We're not sure if this will mean the end of today's maintenance woes, but we can hope.

Update: They're still working on getting the downed realms into working order, but don't currently have an ETA. They say an update will come soon.

Filed under: Realm News, Realm Status

Some realms suffer extended downtime [Updated]


Bornakk hopped on to the forums to confirm the fears of many players who don't happen to have their World of Warcraft clients handy to tell them the same thing: some realms are going to be down for a while and Blizzard doesn't know when they're coming back up. According to Bornakk, they are experiencing "additional issues" with some realms as well as issues with the launcher being unable to update game clients. They currently have no estimate for the return of the realms, which do not appear on the game client's realm list, but will provide more details at around 2:30 3:30pm PDT. A complete list of affected realms after the jump.

[UPDATE: Nethaera reports that Blizzard "encountered a serious error" with the listed realms and are working towards a resolution. Unfortunately, there is still no estimate for when the realms will come back up and more details should be available at 5:30pm PDT. The situation has a small silver lining, however, as Blizzard is considering "appropriate compensation" for the additional downtime experienced by players on those realms. Stay tuned to WoW.com for further updates.]

[UPDATE 2:
Nethaera updates her post to explain that the network improvements intended for all realms resulted in a connection error which has taken some time to identify and fix. While she notes that the connection error itself has for the most part been resolved (which is why some of the affected realms now show up on the realm list), the affected realms have yet to undergo the regular weekly maintenance and patching procedure. This means a much, much longer downtime than anticipated. Nethaera hopes to give further updates by 7:30pm PDT. Time to reroll, I guess.]

[UPDATE 3:
Looks like they're doing a little more work tonight on all realms to address a few issues. More information in our post here.]

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Filed under: Realm News, Bugs, Realm Status, Blizzard, Forums

Maintenance for Tuesday June 2nd


Maintenance, you say? Unheard of! After all, what is wrong with a Paladin standing upright while riding her horse? Or what's wrong with constant errors telling intrepid adventurers additional instances cannot be launched?

Well, okay. Something might be wrong with those things. Hopefully tomorrow's maintenance will bring fixes to them. But more importantly based on all account it'll be bringing patch 3.1.3 with it as well.

Maintenance will last from 3:00 a.m. PDT until 11:00 a.m. PDT. Unless, of course, you on one of the few dozen realms listed after the break. For those special realms, maintenance will last from 12:01 a.m. PDT until 12:01 p.m. PDT. Why is it starting at the :01? Because Blizzard wants you to have an extra minute to complete raids tonight. That's how much they care. And you know what? So do I... (Click it... I dare you.)

The full list of realms under the extended maintenance after the break.

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Filed under: Realm News, Realm Status, News items

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