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  • Ben
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Engadget17 Comments
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Recent Comments:

Palm gets official with webOS 2.0 and Pre 2: hitting France on Friday, Verizon 'in the coming months' {Engadget}

Oct 19th 2010 11:16AM Really? Verizon? After they utterly failed to provide the Pre Plus adequate marketing/sales support? What about all the Sprint early adopters who have been sitting on their subsidies for four months now and suffering with subpar hardware in the hope that the next generation of webOS devices would make it all worthwhile? Don't get me wrong, I'm glad we're finally seeing some concrete progress in the webOS roadmap, but how about rewarding your most loyal customers?

Engadget's back to school guide: E-readers {Engadget}

Aug 13th 2010 2:02PM @Vince730

Engadget's back to school guide: E-readers {Engadget}

Aug 13th 2010 2:01PM The textbook publishers need to hurry up and join us in the 21st century. I'm going back to school for the first time in about 5 years, and I thought for sure I'd be able to get some/most of my books in e-reader compatible formats by now. Sadly the only ebook versions I could find were locked into some idiotic DRM and only viewable with a PC or iPhone. I would happily pay full price (or more) for the convenience of replacing 40 lbs of books with a Kindle.

Clearwire puts its money where its mouth is, announces LTE trials for later this year {Engadget}

Aug 4th 2010 8:42PM @Loick
Only if they have multiple antennas. If WiMax ends up being widespread enough to warrant it, expect to see dual mode devices to bridge the gap during an LTE conversion. Though if WiMax is widespread enough, it eliminates much of the incentive to migrate to LTE.

Sprint rolls out new 30 day 'money back guarantee' trial, claims it's not a promo {Engadget}

Mar 31st 2010 4:47PM @Photon
Sprint's customer service was lousy 5 years ago, and most of the bad impressions people have come from that period. I worked for iPCS (Sprint affiliate) about a year ago, and 90% of my interatcions with customer service were positive. Today I'm still a customer & my experiences have been even better. The last several times I've had to call I've been in touch with a helpful human being within 2 minutes.

By contrast, I've had nightmarish experiences with AT&T (for DSL - maybe cell phone customer service is different). Their IVR is arcane and complex, hold times are long, I never end up in the right department and have to be cold transferred multiple times per call (which means explaining the same thing to three different people). On top of that, they charged me $60 after the rep specifically said she was putting the charge on hold. When I called back to complain one of the reps had the gall to try to sell me cell phone service before resolving my issue. I had to ask to be transferred 3 times before he let up.


Anyway, Sprint rocks, and I'm not going anywhere. Hopefully innovative changes like this one will encourage more people to stop rewarding the big guys for price gouging.

George Takei can't show you Sharp's fourth pixel, can still blow your mind {Engadget}

Mar 22nd 2010 6:05PM @Alexandertron

Yellow is a primary subtractive color, so it's important if you're working with pigments or inks. It's not a primary additive color, so less important for displays. They'd be better off imitating printer technology and including intermediate shades of red green and blue. This feels gimmicky.

Alganon decides to wait a month {Massively}

Oct 28th 2009 11:51AM Community response has been positive because everyone who played this joke of a game in beta knows how broken and ill-prepared for release it is. Another month might be enough to correct some of the bugs that make it practically unplayable, and maybe...I dunno, actually patch in some of the features they're touting as selling points. I doubt that'd be enough though.

E3 2009: Free Realms to introduce Guilds {Massively}

Jun 9th 2009 6:58AM This is great news. As impressed as I am with Free Realms, my major complaint is that it's 100% soloable, and there's no real incentive to be social. Introducing guilds will go a long way to help that.

Free Realms destroys the 1 million account speed record {Massively}

May 16th 2009 12:33AM At what point did it become our responsibility as consumers to know/care about content producers' financial success? What do subscriber metrics or profitability have to do with how much you enjoy a given product? Let the developer's accountants worry about the numbers and let's stay focused on having fun in their games.

Personally, I play and enjoy Free Realms (as a paying subscriber who's also spent $20 on Station Cash, for what it's worth). One million subscribers is a milestone worth noting, and I applaud SoE for reaching it.