Mar 17th 2008 10:52AM If you get a keylogger, it is your own fault. You can't blame Blizz, Your ISP, etc. Your actions resulted in getting a keylogger. If you take a few simple precautions, you will NEVER have a problem.
When I hear of people sharing accounts with others (not on the same computer) I just laugh and just wait for them to complain that they have been hacked. Even if your computer is secure, you can't say that for your buddy's.
The fact that Blizz is willing to help at all is something of a surprise. Then after they restore your char, you complain because you don't have the loot/gold you once had. Well tough s***, they could have just told you to reroll...