Apr 14th 2009 9:42AM Massively overpriced and a great opportunity missed by Blizz to sort the constant shortage of healers & tanks for casual groups / PUGs. It should have been either free or a maximum of 100g per additional spec, then you could more or less guarantee that all hybrids would jump at it, not just high end folk that are a good way beyond casual.
Also, way to go, Blizz, with the continual gold sinks - the gold farming/selling scum must love you!
Oct 19th 2008 10:24PM Blizz had better come up with a fix for this, or they could be in for some serious legal trouble, regardless of the EULA, ToS, etc. Under UK law, false advertising is not something where liability can be removed by contract terms. Similarly statutory consumer rights cannot be removed by contract terms. Just because a term in the contract doesn't necessarily make it a binding term or completely exempt them from liability, if the term is contrary to the law.
If Blizz don't make good on this, I strongly advise impacted customers in the UK to firstly make a formal complaint to Blizz offering them 7 days to propose an acceptable resolution to the matter. If no resolution is forthcoming, they should file a formal complaint with their local Trading Standards department, and the Advertising Standards Authority. Hopefully other countries in the EU should have similar consumer protection, and the prospect of such action on a large scale will cause Blizz to try a little harder to provide the advertised service.
People should not be put off by the cost of legal action - Trading Standards and/or the ASA will fight the battle for you in the UK and bear all costs of prosecution.