Nov 30th 2010 4:09PM Figured out the problem. I had not updated my credit card info since moving and had not realized my cycle had come up and I was playing on credited time. Once I updated everything it allowed me to claim the pets.
Thanks Audrey. Your post made me go ahead and check into my billing.
Nov 29th 2010 7:46PM Is anyone else having problems with claiming their pets? I went ahead and like a good little Blizzard kool-aid drinker purchased these. However, when I try to claim them, it tells me that it's not allowed with that license - I've already preordered Cata.