Nov 22nd 2011 2:38PM The assumption of 1 malcontent = x number of content comes from research done by marketing companies for years. They base it off of the number of complaints logged to actual customer satisfaction numbers based on them asking random groups of customers. No matter what the business a trend always developed, the number of complaints always ends up being a small percentage of the total population (in other words, you generally only hear from the small vocal minority). Regardless, everyone can't always get what they want but Blizzard keeps that percentage of people lower than most companies I feel.
Nov 22nd 2011 11:16AM Nice, I have Limubai (from Crouching Tiger) and Junfan (Bruce Lee's real name) on two different realms. I noticed all the Mortal Kombat names were taken.
Nov 22nd 2011 11:14AM So true, I wonder if that number is even higher. Compared to most other products I use like cable TV and my phone, I feel like Blizzard actually tries to improve itself and gives me actual customer service. On top of that, they still try to please that vocal minority! What more can you ask for? (at this point someone will reply with what they can ask for I'm sure...)
Nov 22nd 2011 11:08AM Wait, is there a time limit I can keep the name on an inactive toon?
Nov 22nd 2011 11:05AM Has anyone else already reserved their monk name of choice for MOP on a level 1?
Oct 28th 2011 11:22AM For me, the leveling is the most fun part. I do enjoy the endgame activities but for me the journey there is so much more fulfilling.
Apr 29th 2011 11:14AM Forgive my naivety, but what is the best method for joining the guild? I am planning on creating a character on Zangamarsh since these events look like a lot of fun away from my main.
Dec 8th 2010 10:37AM That looks pretty cool indeed
Dec 7th 2010 2:43PM Yes, please!