Posts with tag AccountTheft

I've heard of plenty of reports of scammers trying to get your account information with e-mails claiming to be from Blizzard, but after having one land in my Around Azeroth mailbox, I thought I'd share it with you. And while we're at it, we can talk about how you can tell that an e-mail came from Blizzard or not.

First off -- this didn't come to my primary e-mail address. Blizzard doesn't know me as "aroundazeroth@gmail.com" so any mail going there has to be bogus. And secondly, it's coming from Blizzard Europe, while I don't have a European account. However, if this had landed in my primary mailbox, and substituted US contact information for EU contact information, I'd have to take it seriously -- after all, it appears to have been sent from blizzard.com and it sounds awfully ominous. They suspect me of trying to sell my account and they're going to suspend it unless I verify it! Yikes!

However, here's the big catch: after going through all of their ominous threats, they tell me to give them my account name and password. Nope, sorry. A Blizzard representative will never ask for your account name and password -- so don't give it out to anyone claiming to be with Blizzard, because that's all the information they need to take over your account. And if you get a mail like this that you're just not sure about -- don't give them any information, but confirm its authenticity with Blizzard, first. Get in touch with their billing support team by phone or e-mail!

For those of you curious as to what one of these scams looks like, the full text of the e-mail is after the jump.

Microsoft has caught on to what many Warcraft players already realized - our characters and in-game items are valuable. And for some, the value of your account itself is higher than that of the credit card you use to play the game with, making account theft a lucrative target. And, while Blizzard can help restore stolen in-game goods, once your account has been compromised, it's a long and tedious process to get it back. So in all cases, it's better to protect your account before-hand - while most of it's common sense, Blizzard has some good advice on that front.

[Fan art by Sarah Jaffe]