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Posts with tag Bug

Why Testing Matters 2: The Beta Tank Bug

I did a post a while back on why beta testing matters. The point was, no matter how we might wish that the game could be finished and rushed out, you have to test this stuff in a controlled environment first. And this particular bug is a perfect example of why that is. Because on the beta servers, tank specs were unkillable gods.

We discovered a teeny tiny little issue with the Battle Fatigue debuff. Turns out, it was set to increase tank damage taken by -25%. Yes, that's an increase of negative 25%... which means that Battle Fatigue was actually reducing the damage tank-specced characters were taking.

This should now be fixed on Beta servers, which should make quite a difference. Let us know how things feel now.

That kind of error is exactly why the beta process is necessary and important, but moreover it's why it's kind of awesome - you see, stuff like this is terrible for game balance, but it's also astonishingly fun to discover and experience a few times. Yes, as a tester you should absolutely report it as soon as possible. But in order to report it reliably (it's hard to know for sure what's actually happening, after all, your combat log doesn't report that you're taking less damage) you need to repeat it. And that's really pretty awesome.

It's better -- far better, in fact -- that we get this stuff found out before it goes live. Even though I'm sure all of us with a tank spec kind of secretly wish it didn't. The feeling of being overpowered wouldn't keep us from the crushing disappointment when they found and fixed it.


Filed under: Analysis / Opinion, Bugs, Warlords of Draenor

The Heartbleed bug and its effect (or lack thereof) on Battle.net

The Heartbleed bug, as it's been dubbed, is certainly hot news lately, with various sites being impacted and password reset advice abounding. But Blizzard has some good news: Battle.net was unaffected. However, the advice is to change your password if you used the same one elsewhere.

This is especially true if you're using the same email and password combination as you use for your Battle.net account on other sites. A big way that players get hacked, especially those without authenticators, is that their guild forums get hacked, or their email gets hacked, or their Facebook. Once those username and password combinations are known, it's possible for hackers to try them in various different places, one of which might be your Battle.net account. So be careful, mix up your passwords, and in light of these recent security issues, consider changing your passwords.

It's also a good idea, again as a general rule, to get into the habit of changing your passwords fairly regularly, for everything. So now might be a great time to start, even though Battle.net is unaffected by the recent issues. Hit the break for Blizzard's full post.

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Filed under: News items, Account Security

Diablo 3 bug sees trillions in gold duping, auction houses shutdown

Sure, we all like gold. But even the most gold hungry among us can see the problem with a bug that allowed players to accumulate trillions of in-game currency, which is exactly what happened with Diablo III's patch 1.0.8. As a result, the game's Auction House was taken down, and Blizzard is still debating what actions to take to correct the issue, but Lylirra posts on the official forums that roll backs won't be necessary.

Lylirra - Auction Houses Temporarily Offline -- Update
12:00 a.m. PDT: At this time (and after careful consideration), we've decided to not move forward with rolling back the servers. We feel that this is the best course of action given the nature of the dupe, how relatively few players used it, and the fact that its effects were fairly limited within the region. We've been able to successfully identify players who duplicated gold by using this specific bug, and are focusing on these accounts to make corrections. While this is a time-consuming and very detailed process, we believe it's the most appropriate choice given the circumstances. We know that some of you may disagree, but we feel that performing a full roll back would impact the community in an even greater way, as it would require significant downtime as well as revert the progress legitimate players have made since patch 1.0.8 was released this morning.

I know it would be a pretty big blow to lose character levels or gear acquired legitimately, so if they can go after the actual accounts that used the exploit and remove just their duplicated gold, that seems like the best option to me.

Filed under: Analysis / Opinion, Blizzard, Economy, Account Security, Diablo 3

In patch 5.2, automatic flight path discovery is a thing of the past

Automatic flight paths are a thing of the past
If you've been on the leveling treadmill -- or if you frequent the WoW forums -- chances are you've noticed that after patch 5.2, you stopped automatically discovering new flight paths. For those of you (myself included) who loved this feature, it's unfortunately an intentional change. According to everyone's favorite floating skull, Zarhym, the auto-discovery of flight paths -- introduced way back in patch 4.2 in June 2011 -- was never intentional.


So why's it waited so long? Again, according to Zarhym, it was a complicated problem to crack -- and low on the priority list.


While I mourn the loss of what was one of my favorite Cataclysm-era features -- the run through the Wetlands to pick up the flight path at Menethil Harbor used to be a killer, literally -- I can't complain too much. After all, with mounts starting at level 20, hearthstones on a 15 minute cooldown (with the right guild perks), and flight paths scattered conveniently around the world, getting around is easier than it's ever been, even without automatically discovering new flight paths.

Filed under: News items

Mount achievement hotfix very soon

Mount Achievement hotfix on Tuesday
There have been several reports on the forums of a problem with mount achievements, such as Mountain o'Mounts and the newly added We're Going to Need More Saddles. The problem is that they're not doing what every mount collector wants them to do, which is, of course, awarding yet another mount!

Naturally there have been quite a few complaints about this, no mount collector likes to be cheated out of a dragonhawk, nor out of an awesome jade kite, or even an albino drake. Blizzard's Community Management team have been swift in reassuring mount collectors that a hotfix is coming, that it's a known issue, and that there should be something in place by Tuesday (if not before).

So if you are getting mount achievements, but no rewards, hold on to your hats. They should hopefully mysteriously materialize in your presumably TARDIS-like mount carrying facility before long. As Vrakthis said, it should just happen when you log in, so keep an eye out and you'll be rocking a new ride before you know it.

The full blue post after the break.

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Filed under: Hotfixes, Mists of Pandaria

Breakfast Topic: What's the coolest glitch you've seen?

Image
The average beta tester in the Mists beta sees fun glitches all the time, some cooler than others. The recently rectified flying glitch in the beta was one of the best; I loved swimming through the air and getting a rare bird's-eye view of the new continent. Of course, it's all fixed up now, and there's no more air swimming to be had. Frankly, the current glitch where Earth Shield isn't consumed by damage is way less fun!

Being a PvPer, I've occasionally experienced the glitch in Ring of Valor where you fall through the floor of the arena and are immediately portaled back up to near your starting room. I even have one occurence on video, which is fun, with the Skype track paying homage to my immense confusion.

The header image is also a PvP glitch screenshot, believe it or not, from my PvPing priesty friend, the lovely @ameurling. She was doing some 2v2 in Dalaran Sewers and got feared through the wall into what she dubbed the Twilight Zone. This is what Azeroth looks like beyond the conventional world -- a gray space with an expansive, star-speckled sky. And I reckon this is a pretty darn cool glitch. Unfortunately, Alex couldn't get back into Dalaran Sewers -- you win some, you lose some!

So tell me, what glitch have you seen, experienced, heard of, or heard tell of? Is it cool? Is it cooler than Alex's accidental portal from Dalaran Sewers into the Twilight Zone? Tell me all about it.

Filed under: Breakfast Topics

Retribution bug hotfixed, Vengeance temporarily returns to PvP

Zarhym has given us an update on the bug with Seal of Truth from yesterday, and it opens a fascinating window into the complexities of the code that ultimately is the World of Warcraft.

Zarhym - Update on Retribution Paladin Bug
The bug where paladin Seals could sometimes cause excessive damage has been fixed. This bug came as a result of a hotfix we put in to fix an issue where some attacks, such as Scatter Shot, were still causing Vengeance in PvP situations. While these things may seem totally unrelated, it has to do with our proc system, which is an extremely complicated mechanic under the hood. We reverted that hotfix, meaning you may sometimes see Vengeance in PvP. But we don't think that will present a major balance concern at this time.

To be clear, we have no current plans to take action against players who experienced this bug last night unless we come across any extreme cases. The error was ours and we haven't seen any evidence -- so far -- of players excessively exploiting the bug. We reserve the right to take action if we do find evidence of players crossing the line to repeatedly exploit this bug for major in-game advantages.


I won't lie, I find this fascinating. The idea that the issue lies in a system that on the surface would seem totally unrelated gives me the shivers just imagining what it must be like to maintain and advance the design for code that's been around for years and years. I have to agree that letting Vengeance sometimes pop up in PvP is probably the better option. It's only going to happen in an extremely limited set of circumstances, anyway.

I'm also glad only extreme edge cases will be seeing bans, as I had no idea the bug even existed while leveling my ret paladin last night and only figured it out afterwards.

World of Warcraft: Cataclysm has destroyed Azeroth as we know it; nothing is the same! In WoW Insider's Guide to Cataclysm, you can find out everything you need to know about WoW's third expansion, from leveling up a new goblin or worgen to breaking news and strategies on endgame play.

Filed under: Paladin, Analysis / Opinion, Bugs, Blizzard, Cataclysm

Retribution paladin DPS broken after realm restarts [Updated]

ret dps
According to several reports, including the official forums, World of Logs, and several of our own staff, retribution paladins are experiencing a bug after tonight's rolling realm restarts. The bug has retribution paladins dealing several times their normal damage, with new records on World of Logs easily exceeding 100,000 DPS on any given Dragon Soul encounter.

The bug appears to be related to Seal of Truth, as it's dealing over 60% of the affected ret paladins' damage, vastly dwarfing all other sources. The bug seems to be affecting PvP and PvE, as there are many reports of retribution paladins being nigh unstoppable in Battlegrounds tonight. One group of retribution paladins toppled Lord Rhyolith in under 15 seconds.

There has been no official word from Blizzard just yet on these developments, although we can be sure that there will be a change deployed to fix this bug as early as possible.

Reminder from the editors: Do keep in mind that abusing things like this is considered exploitation. Blizzard does have the right to ban you for abusing this if you're using it to bypass content à la our old friend Karatechop. Don't make Blizzard's job harder, and don't risk your account.

Update 10:00 a.m. EST Blizzard is aware of the problem and is looking for a way to solve it. They also issue the same warning we did -- don't exploit this.

Zarhym -- Ret Paladin DPS Bug
We're aware of this issue and looking into it right now. It's likely we won't have further updates for you until we're back in the office in the morning PST.

Just as a reminder from the Terms of Use:

C. Rules Related to Game Play.
(i) Using or exploiting errors in design, features which have not been documented, and/or "program bugs" to gain access that is otherwise not available, or to obtain a competitive advantage over other players.




Filed under: Paladin, Bugs

Haste bug squashed by hotfix

Patch 4.0.6 brought with it a rather nasty bug that primarily affected non-mana using DPS including hunters, feral druids, rogues, and death knights. The client was disagreeing with the server on exactly how much haste refreshed the regeneration time of focus, energy, and runes, causing the client to report that certain resources were ready for use before they actually were, which then caused the player to press the button and the ability to not fire.

CM Bashiok has been keeping us up to date on the status of the bug and just recently reported that it should be fixed via a hotfix that was applied late last night. You can read the full text of his post behind the break.

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Filed under: Druid, Hunter, Rogue, Bugs, News items, Death Knight

Love is in the Air event plagued by bugs

While Love is in the Air on the calendar, the air is full of grumbles in game as people discover that not only has the holiday changed on them, but a lot of bugs and anachronisms have popped up. Among the most dire:
  • Quests for the faction leader gifts currently point to faction leaders who died in the Cataclysm, including Cairne and Magni.
  • The dailies and main quest chain currently do not function for level 81-85 characters, leaving anyone who has a new 85 or just didn't get around to doing the quests in previous years unable to finish their achievements.
  • It's hard or impossible to buy certain special vendor items due to errors that show up when you click on them.
  • Apothecary Hummel is sometimes not showing up in the LFD tool for level 81-85 characters.
Blizzard is aware of these bugs, and blue poster Nephadne has posted a list of FAQs on the customer service forums that address many of the changes and bugs, including workarounds for the latter two issues listed above. She's also assured everyone that these bugs will be fixed either with hotfixes or when patch 4.0.6 drops. Read on after the break for the full text of Nephandra's FAQ.

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Filed under: Bugs, Blizzard, News items

Cataclysm hotfixes for Dec. 21

Continuing the steady stream of Cataclysm tinkering we've seen this week, Blizzard has posted yet another set of hotfixes. And this is a pretty good set! Some notable changes:
  • The duration of the Superheated Quicksilver Armor debuff on Karsh Steelbender is now 17 seconds, up from 12 seconds. The encounter was too hard to tank and went against our intended fight mechanics. The display for this buff may not properly update until a client-side patch is applied.
  • Rare archaeology finds should now grant triple skill gains.
  • Mekgineer Thermaplugg is no longer using outdated abilities and has a shiny new list of abilities to use. He is also no longer immune to taunts.
  • Elemental Goos now drop 100% of the time off of Cataclysm elementals for the jewelcrafting daily quest.
  • Chaos Orbs can now only been seen and rolled on by characters with a minimum skill level of 425 in tailoring, blacksmithing, leatherworking, or engineering.
For the full list of hotfixes, follow us behind the break below.

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Patch 3.3.5 known issues

Just released is the initial official list of patch 3.3.5 known issues... and it's a big one. Some of the major highlights:
  • Performing the /eat emote while dancing as a male Blood elf can cause some very unnatural character movement.
  • Pit of Saron - Scourgelord Tyrannus can remount Rimefang during the encounter.
  • The last remaining player in a random instance group can miss out on Random Dungeon loot.
  • Players from different servers can't trade dungeon items necessary to progress through the dungeon.
  • The Twilight Orbs periodically disappear during Phase 2 of the Halion encounter.
  • It is possible for a level 70 to receive the Wrathful Gladiator's Tabard.
  • You cannot get the "Call To Arms" Achievement through the Looking for Battleground feature.
  • Mage Summon Water Elemental does not fully function as a permanent pet when glyphed with Glyph of Eternal Water.
It appears that this includes some unfixed bugs that were present in previous patches, such as Tyrannus remounting Rimefang. There is no indication as to when these bugs will get fixed.

The complete list after the break.

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Filed under: News items

New issues with Adobe Flash, Google search links could compromise your account

We have news of two new tricks hackers are currently using to steal WoW accounts. First, from Curse, comes news of a Google sponsored link that claims to lead to the popular addon manager Curse Client, but instead leads to a malware download. To be absolutely safe, you should always only download the client from http://www.curse.com/client.

In addition, Blizzard is warning that Adobe Flash version 10.0.45.2 contains a critical vulnerability that could be used to install a keylogger on your computer in order to steal your WoW account info. You can avoid this issue by installing Adobe Flash version 10.1 Release Candidate 7, which does not appear to have the same vulnerabilities.

Filed under: Bugs, News items

Shifting Perspectives: Fun with race choice

Every Tuesday, Shifting Perspectives explores issues affecting druids and those who group with them. This week, we have absolutely no excuse for the column we've written.

I'll be honest; I wrote this week's column purely for brainless fun. You won't learn anything (not that you do normally), there are no insights to be gained (not that there are normally) and I don't have any new Cataclysm alpha information. I am very sorry to anyone who came here looking for a solid, informative column, and if you wish to excoriate me in the comments then I encourage you to do so.

Anyway. When it comes to druids, the deal with race choice is that you don't really have any. If you play Alliance, you have to play a night elf; if you play Horde, you have to play a tauren. We're the most race-restricted class in the game, and even in Cataclysm, that's not really going to change.

Some of you might recall a bug from a little while back that allowed you to model-swap between characters on the same realm by "choosing" two of them at once. I'm pretty sure it's been fixed now, so I wouldn't bother trying it if I were you, but I had lot of fun swapping non-druid races into our various tier sets and wondering what it might have been like to play them. I screenshotted like a maniac while doing so and then set them aside for a future column whenever I felt like doing something just for fun. That would be today.

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Filed under: Druid, Humor, (Druid) Shifting Perspectives

Official: Dalaran Children's Week quests not repeatable this year

Blizzard has officially stated that the issue with not being able to complete the Dalaran Children's Week quests this year, if you did them last year, will not be resolved before the holiday is over. They are not saying this is how it is supposed to work, but that they cannot fix it in time.


Bornakk -- Dalaran Children's Week Quest Line Issue
We are aware of the issue that is currently affecting the Children's Week quest line in Dalaran which does not allow players who have completed the quest line last year to take part in it again this year. We do not currently have a fix planned to address this issue at this point in time.



Bashlok -- Dalaran Children's Week Quest Line Issue
To clarify, this issue won't be able to be resolved for Children's Week this year. If you completed the quest previously you won't be able to complete it again for the other pet this year.

Filed under: Events, Blizzard, News items

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