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Posts with tag anti-virus

Breakfast Topic: What are you doing to protect your account?

While it is certainly nothing new, it seems that you can't spit without hitting someone who has, or has had, a compromised account. These WoW account predators are getting more clever by the day, with using everything from keyloggers, sham contests, betas and security checks, to even grabbing an account and immediately attaching an authenticator to it.
Now, any moderately-savvy internet user would just scoff, and say that they take all necessary precautions -- what's there to worry about? Fair enough, but what about those who, well, don't?
Blizzard has said time and time again about safe-guarding your account information, yet people still jump onto those fake Cataclysm betas and fancy new mount prizes. Make something idiot-proof, and they'll build a better idiot, eh?
That being said, what are you doing to protect your prized polygons? Do you have a good anti-virus installed? A malware scanner? If you don't have an authenticator, how come? It's only about the price of a grande Starbucks drink, and will provide a longer-lasting effect of happiness and joy to your life.

Discuss amongst yourselves!

Filed under: Breakfast Topics, Account Security

WoW Rookie: Keeping your account safe and sound


New around here? WoW Rookie points WoW's newest players to the resources they need to get acclimated. Send us a note to suggest a WoW Rookie topic.

It doesn't take keyboard gymnastics to prevent your account from getting hacked. As a new player, you're bound to be concerned – and if you do any digging at all, you're also bound to uncover a tangle of acerbic, rather arcane-sounding comments (many of them on posts right here at WoW Insider) about what operating systems, browsers and browser add-ons are most secure.

You really don't have to change your entire computer system simply to keep your WoW account safe. This week, WoW Rookie rounds up a selection of WoW Insider posts that show you how (and why) to keep your WoW account from being hacked and prevent your computer from spilling its beans to the world at large.

Read more →

Filed under: Features, WoW Rookie, Account Security

Avast! update causing issues with WoW

Avast! anti-virus, which is used by millions of people around the world, recently upgraded to version 4.8. Unfortunately, it seems that this upgrade has caused many WoW players to have a drastically lower play experience.

The most common symptom is severe keystroke lag while playing the World of Warcraft. Mouse actions also seem to be affected by this. Delays as low as a second and as high as five seconds between keystroke and the game receiving that action have been reported. Supposedly, running WoW in windowed mode fixes this, but your mileage may vary.

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Filed under: Odds and ends, News items, Forums

Is the background downloader a virus?


According to MVP Schwick on the EU forums, several different anti-virus scanners have started detecting the Blizzard background downloader and some patch files as malware. With as much trouble as you can get into with certain kinds of malware, this sort of alert would be bound to panic anyone. However, this one has been confirmed by Blizzard as a false alarm. For now, be sure to download the latest updates to your anti-virus scanner, and if it detects any of the following, it's likely a false positive:
  • Trojan-PSW.Win32.WOW
  • R/PSW.WOW.RG.3
  • Trojan horse PSW.Generic4.TUV
However, if, after upgrading your anti-virus software, you're still getting virus messages? Report it on the tech support forums. As Blizzard EU rep Torzelyn says:

Updating the Virus Scanners is removing the Trojan alert, but if your particular scanner is still flagging it as a trojan, please don't patch the game just yet. I'm sorry but I'm just wanting to be cautious. Although it appears to be a false positive, as with Kaspersky, AntiVir etc.. updating the definitions is solving the problem, I don't want to just say 'use the files' because there could still be a problem somewhere.

[Via BlizzPlanet]

Filed under: Patches, News items

Danger Will Robinson!

[Ouch. Nuke & pave might be overkill, but at least you know you're pretty much safe after this.]
I saw this screen shot last night on the WoW LJ community, and I have to admit, it took me by surprise. This is the first time I've ever actually seen the World of Warcraft launcher/load screen come out and point-blank warn people about the presence of Trojans on their machines. As there are a lot of variants of this particular Trojan out in the wild, that specific name doesn't surprise me.

Considering the fact that two Blue accounts were recently compromised, it looks like it's a good time to once again make sure your systems are patched, your virus scanners are up to date, and that you've got some good lines of defense against these Trojans. (Personally, I'm a huge fan of FireFox and some of the browser extensions that have come out for it.) Or, as some of my friends have told me, I could just get a Mac, and not have to worry so much about these kinds of things either. I keep telling them I'll happily switch when they buy me one.

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Filed under: Analysis / Opinion, News items

How to protect your system from keyloggers [Updated]

It's raid night. You've farmed your mats, topped off your repair fun and loaded up on pizza and cola. But for some reason you can't log on. You're sure you typed in the right password, but no go. You IM you guildie: "Are the servers down? I can't get in." His reply sends chills down your spine: "We just saw you at the bank. Why was your toon naked?"

Years of hard work gone. Someone else accessed your account and stripped your main of all his gold, bank items and tradable equipment. "But I don't give my password to anyone!" you wail. You don't have to, the keylogger program knows it anyway.

What's a keylogger? It's a small, virus-type program that can accidentally be installed on your computer. How might a keylogger be installed on your system?
  • Visiting an untrustworthy web site. Some sites may have code in them that exploit your web browser and cause it to quietly install a keylogging application without your permission. (Note: even turstworthy sites can be hacked! The same hackers who are after your information can hack what you think of as trustworthy sites and add exploit code to them which could give you a keylogger.)
  • Downloading addons (or other files) from an untrustworthy site. Any executable file you download could contain a keylogger or virus, so before you download a file, be sure you're downloading it from a source you trust!
Once a keylogger gets installed, it starts recording every keystroke you make. And when you type in your account name and password for your WoW account, it captures that, too. The next time you access the Internet, it sends your private information to the hackers who use it to log into WoW and strip all your characters of everything valuable leaving you with a penniless toon wearing nothing but his trousers.

This all sounds pretty scary, but don't worry -- there are ways to protect yourself from keylogging programs!

Read more →

Filed under: How-tos, Odds and ends, Account Security

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