Posts with tag apology

We broke everything. We plead guilty.

Our Baby Tauren Army had 897 baby Taurens, peacefully hanging out and dancing. We had a fifty-five level 70s in two raids, ready to plow the way into Stormwind. Then, at the appointed hour of 6pm EST, we started for Ratchet, and the lag started. GMs started whispering people in our newly-formed guild, telling us of dire consequences if our actions didn't stop.

Had we spoken directly with a GM, we imagine the conversation would've gone like this:

Yes, the WoW Insider Show is returning to the virtual airwaves of WoW Radio this afternoon, and after our 50th episode last week, we're ready to stop celebrating and get back to work. Amanda Dean from this very blog will join Turpster and I, and we'll chat about all the biggest stories in the World of Warcraft this past week, including the whole BlizzCon fiasco (and Morhaime's apology), the big downranking change, and all of the other big news coming out of the Wrath beta (which I finally got invited to, by the way).

Plus, you can expect to hear me brag that I was right about potion sickness, and Amanda is apparently going through a tough Arena breakup, so listen for that as well. We'll also be reading your emails as usual -- feel free to drop us a note at theshow@wow.com, and as usual, we'll be in the IRC channel during the show, at irc.mmoirc.com in the #wowradio channel.

It all kicks off at 3:30pm Eastern (8:30pm GMT) in just a few hours from now -- definitely join us over at WoW Radio and listen in, it should be fun.

If you haven't heard by now, there were some problems with Blizzcon tickets. A lot of problems.

However, it looks like even Blizzard now realizes that they could have done a lot better during those 2 days of Fail Murloc agony. Blizzard President Mike Morhaime has just posted a personal apology for all the trouble with tickets on the official BlizzCon site.

In addition, he's announced that they've rearranged their convention hall space and will be able to offer 3,000 additional tickets. In order to avoid the problems of the last batch, they will be sold by a lottery system, and only sold to those with an active Blizzard account as of August 12th, 9 PM PDT, the time when the last batch of tickets was officially sold out. Further details on the lottery will be posted when they finalize their plans.

Of course, There's probably far more than 3,000 customers who were put out by the problems, but this is probably as much of an olive branch as we can expect, given that they can't overpack the convention halls and it's likely too late to find or create a new, larger venue.

Hopefully though, Blizzard is serious when they say that they will do what it takes to prevent this from happening in the future. We'll look forward to buying our tickets for BlizzCon 2009 without the presence of the Fail Murloc.