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Posts with tag blizzard-apology

Honor compensation date announced for recent PVP gear debacle

Blizzard's Bashiok has posted a time frame for the previously announced 4,000-honor point compensation package for players who spent honor on old gear during the week between the PVP Season 9 and Season 10. Any player who spent honor on ilevel 365 gear during the transition week will be awarded a free 4,000 honor points, which can go over the point cap and can be spent on the new, higher tier of Vicious PVP gear. This free honor will be awarded to players during maintenance on July 19 (this coming Tuesday).

I think this is a pretty good compensation package for players who were not informed of the change in how PVP gear would be handled this season. The biggest issue from the debacle was that players spent a huge amount of time and effort grinding out honor for ilevel 365 gear during the off-week, then spent it, only to see the gear became useless just days later. Now that work has essentially been restored in the form of new, shiny, over-the-cap honor points. You will not be able to earn more honor points until you dip below the cap again, however.

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Filed under: PvP, Cataclysm

Blizzard to offer compensation for PVP Season 10 transition woes

Yesterday, we talked about an issue that had PVP players in an uproar: Conquest points were accidentally down-converted to honor points a week early, with excess points converted to gold. On top of that, Blizzard launched a new tier of ilevel 371 gear without warning, just after making ilevel 365 gear available for purchase with honor. Players who spent their points decking themselves out in the latest PVP armor found themselves abruptly faced with the stunning realization that had they saved their points, they could have had better gear.

It was a mistake, and it was acknowledged by Zarhym (Blizzard community manager) in a fairly lengthy blue post, along with a mention that Blizzard was exploring some options to try and make it up to players.

Happily, it appears those options have been explored, as Blizzard's Bashiok posted today with a proposed solution for compensation: Players who were caught off guard by the change will be provided with 4,000 honor points, stacking over the cap. Players will not be able to accumulate more honor until spending below the 4,000 cap, but that should give PVPers a chance to pick up that new gear. This will not be immediately implemented, as it seems Blizzard is still trying to figure out how, exactly, to determine who was affected by the sudden transition and who was not -- so don't expect those 4,000 points on your character tomorrow.

Still, it's nice seeing Blizzard acknowledge something that was clearly a miscommunication in regards to the transition between seasons and that it will be making sure those players caught in the middle of the fumble will be getting something back. Follow after the break for the full announcement from Bashiok.

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Filed under: News items, PvP, Cataclysm

Blizzard explains, apologizes for PVP Season 10 gear debacle

The last few weeks have not been kind to PVPers, to be sure. Despite the new arena season starting on Tuesday of this week, conquest points were accidentally down-converted to honor points a week early, with the excess irreversibly converted to gold. Then, making matters worse, Blizzard launched a new tier of ilevel 371 Season 10 gear on Tuesday without warning, just a week after making ilevel 365 Season 9 gear available for purchase with honor. It was a pretty unique double screw, and it rightfully had a lot of players incensed.

In a rare moment of humility, Blizzard has taken to the official forums to address the pair of what the company is calling "mistakes." Specifically, Community Manager Zarhym (who looks adorable when posed next to a lifesized wyvern) had this to say:

i365 Vicious vs i371 Vicious - Comparison
Before getting into it, I want you all to know that we've maintained an open dialog with our developers over the past 24 hours regarding the way in which the PvP season transition went down since patch 4.2 (this includes relaying a lot of the feedback we've seen on the forums to them). We agree that the mistakes made were very unfortunate and unfair to a lot of players. We're currently exploring some options to try and alleviate some of the misfortune many of you experienced while purchasing PvP gear in the last week.


The full post, which is available after the break, gives a pretty good summary of the facts behind the case, and perhaps more importantly, what Blizzard intended to happen for the start of this and subsequent new arena seasons. In short: After an arena season ends, that season's PVP tier, previously available only via spending conquest points, will be available for purchase with honor points to give players one last opportunity to spend excess HP before the impending conquest-to-honor conversion (essentially, a one-week-only sale). When a new season begins, the old, sale-priced PVP tier will be taken off the market in lieu of new, better, current season gear.

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Filed under: PvP, Blood Sport (Arena PvP), The Art of War(craft) (PvP), Cataclysm

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